Red Roof Inn Mystic - New London ico

Red Roof Inn Mystic - New London

Hotels Near Of MeConnecticutSoutheastern Connecticut Planning RegionNew LondonColman Street

707 Colman St Building A, New London, CT 06320, USA

3.0

I was looking for a safe place to stay, I can say I felt safe enough to sleep there for a couple days because I had no other option. No mention of the $100 “damage deposit” at check in. My reservation was paid for and was supposed to be a king room with amenities. When I got to the room there was No fridge, No room phone, No microwave, No coffee maker and No room safe. The TV didn’t work and was told sorry that nothing could be done. When I walked into the room it reeked of stale cigarettes. ( this is especially annoying as a non smoker while being told they take an extra 100 deposit for just such a thing.) There was no sign for my door indicating the need for privacy. I work during the morning and chose tho pack all my things and take with me to work as there was no safe for my things. And no way to indicate privacy (although based on other reviews it may have been ignored anyway) best part about this place was its cheap (you get what you pay for) The house keeping staff I will say however did a fantastic job cleaning the room and turning over the bed. This hotel filled a need but I would not characterize it as a comfortable stay.

Blake Mitchell
  • Overview
  • (860) 444-0001
  • www.redroof.com

Red Roof Inn Mystic - New London Introduce

For travelers seeking a functional and affordable place to stay in New London, Connecticut, the Red Roof Inn Mystic - New London presents itself as a budget-friendly option within the "Hotels Near Of Me" category. Located at 707 Colman St Building A, New London, CT 06320, USA, this hotel aims to provide essential comforts for guests exploring the region. You can contact them by phone at (860) 444-0001 or mobile phone +1 860-444-0001.

Environment and Location

The Red Roof Inn Mystic - New London is strategically situated just off I-95, making it easily accessible for those traveling by car. Its location provides convenient access to a variety of popular attractions in southeastern Connecticut. For maritime enthusiasts, Mystic Seaport, the nation's largest maritime museum, is approximately 8-10 miles away, offering a fascinating glimpse into America's seafaring past. The family-friendly Mystic Aquarium is also within a similar driving distance.

Casino-goers will find the hotel a reasonable base, with Mohegan Sun Casino located about 10-15 miles away, and Foxwoods Resort Casino a bit further. For relaxation and outdoor activities, Ocean Beach Park, featuring a beach, boardwalk, and an Olympic-sized pool, is just about 4 miles south. Other nearby points of interest include the Submarine Force Museum, home to the USS Nautilus, and Harkness Memorial State Park with its elegant mansion and gardens. Educational and military sites like Connecticut College, the United States Coast Guard Academy, and the Naval Submarine Base New London are also in close proximity. The hotel itself is a low-rise property with exterior corridors, common for many budget-friendly hotels, and was most recently renovated in 2023.

Services and Amenities

The Red Roof Inn Mystic - New London aims to provide a straightforward and comfortable stay with a focus on core amenities:

  • Accommodations: The hotel offers 107 air-conditioned rooms across two floors. Room types typically include Standard King, Superior King, and Deluxe Two Full Beds, with non-smoking options. While some rooms are explicitly listed as having mini-refrigerators and microwaves, it's important to note that availability of these amenities can vary by room type and may not be standard in all rooms, as reflected in guest feedback. All rooms are generally equipped with a flat-screen HDTV with premium cable channels (including HBO), a desk, and a private bathroom with a shower/tub combination and complimentary toiletries. Coffee/tea makers are listed as a standard amenity in most rooms, though some guests have reported their absence. Irons and ironing boards can be requested. Complimentary cribs/infant beds are available.
  • Connectivity: Free Wi-Fi access is available in both guest rooms and common areas, allowing guests to stay connected.
  • Guest Services: The hotel features a 24-hour front desk for check-in (from 3:00 PM) and check-out (until 11:00 AM). Express check-out is available. Daily housekeeping is provided, and a guest coin laundry facility is on-site for convenience. There are vending machines for snacks and drinks.
  • Parking: Complimentary self-parking is available on-site, including free RV/bus/truck parking and wheelchair-accessible parking.
  • Pet-Friendly Policy: A significant feature of Red Roof Inn is its pet-friendly policy. One well-behaved domestic pet (cat or dog, up to 80 pounds) stays free per room. A second pet can be accommodated for an additional charge ($15 per night, not to exceed $105 per stay). Pets must be declared at check-in, kept on a leash outside the room, and should not be left unattended in the guest room. There is a grassy pet relief area on the property. Service animals are always welcome without additional fees.
  • Safety and Security: The hotel implements RediClean® enhanced cleaning protocols and offers in-room safe boxes in some rooms, though guest experiences regarding safe availability have varied. A refundable $100 cash damage deposit is required at check-in, which is refunded upon check-out after a property inspection.
Features and Highlights

The Red Roof Inn Mystic - New London's main appeal is its affordability and convenient location for accessing major attractions in the region, particularly the casinos and the Mystic area's maritime history. The pet-friendly policy is a significant advantage for travelers with animals, setting it apart from many other hotels. The recent renovations (2023) indicate an effort to update the property and improve guest comfort. The availability of free Wi-Fi and complimentary coffee in the lobby also adds value.

Promotional Information and Guest Feedback

Red Roof Inn, as a brand, frequently offers various promotions, including discounts for booking in advance, extended stays, AAA/AARP members, and military personnel. Guests are encouraged to check the official Red Roof Inn website or contact the hotel directly for the latest deals and packages.

Customer reviews for Red Roof Inn Mystic - New London present a mixed picture, highlighting both its strengths and areas for improvement. On the positive side, guests have noted that the housekeeping staff often does a "fantastic job cleaning the room and turning over the bed," indicating a commitment to cleanliness at the operational level. Some guests have found the staff friendly and helpful. For those prioritizing a low price point, the hotel "filled a need" and is acknowledged as "cheap" – aligning with its budget hotel category.

However, several significant concerns have been raised by guests. One review explicitly mentioned a lack of expected in-room amenities like a fridge, room phone, microwave, coffee maker, and safe, despite their reservation specifying a king room with amenities. This discrepancy suggests a potential issue with consistency in room features or miscommunication during booking. A strong "stale cigarettes" smell in a non-smoking room, despite a damage deposit policy for such issues, was also a considerable complaint. The lack of a privacy sign was also noted. Another review detailed an unsettling check-in experience where their room was open and occupied by outside workers, followed by a strong bleach smell in the reassigned room that damaged clothing. This incident, coupled with a perceived lack of compensation for the damaged item, points to potential challenges in guest service recovery and immediate room quality control. The uncomfortable bed and general dirtiness in the second room, as well as the perception that the "place is also far from everything," contradict the general accessibility promoted by the location.

In conclusion, the Red Roof Inn Mystic - New London serves as a budget-conscious option for travelers in the area, particularly appealing to those seeking pet-friendly accommodations and proximity to the region's attractions and casinos. While the hotel aims to provide essential amenities and has undergone recent renovations, potential guests should manage their expectations regarding the consistency of in-room features and overall quality. As with any value-oriented property, individual experiences may vary significantly, making it essential to consider recent reviews when deciding if it meets your specific travel needs for a "Hotels Near Of Me" search.

Red Roof Inn Mystic - New London Photos

Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4
Red Roof Inn Mystic - New London 4

Red Roof Inn Mystic - New London Location

Red Roof Inn Mystic - New London

707 Colman St Building A, New London, CT 06320, USA

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Reviews

I was looking for a safe place to stay, I can say I felt safe enough to sleep there for a couple days because I had no other option. No mention of the $100 “damage deposit” at check in. My reservation was paid for and was supposed to be a king room with amenities. When I got to the room there was No fridge, No room phone, No microwave, No coffee maker and No room safe. The TV didn’t work and was told sorry that nothing could be done. When I walked into the room it reeked of stale cigarettes. ( this is especially annoying as a non smoker while being told they take an extra 100 deposit for just such a thing.) There was no sign for my door indicating the need for privacy. I work during the morning and chose tho pack all my things and take with me to work as there was no safe for my things. And no way to indicate privacy (although based on other reviews it may have been ignored anyway) best part about this place was its cheap (you get what you pay for) The house keeping staff I will say however did a fantastic job cleaning the room and turning over the bed. This hotel filled a need but I would not characterize it as a comfortable stay.

May 11, 2025 · Blake Mitchell

We checked in easily with no issues. When we got to the room it was open and some outside workers plugged their tools into the room. The receptionist fixed the issue quickly. Once in the room, there was a very strong smell of bleach. I sat on the bed and I realised my jeans had been bleached all over from the bed. The reception did not do anything to compensate my jeans that was more expensive than the room. They did gave us a complimentary room upgrade like they made us a favor. The new room is dirty, the bed is not comfortable and I am worried to touch anything to not have bleach all over me again. The place is also far from everything. Overall, very bad experience.

May 10, 2025 · Roxane Darbousset

The lady working the front desk is horrible. She’s extremely rude, uses her phone way too much for someone who is supposed to be actually working the front desk, and dresses inappropriately. I had went to this location a few times and not once was I asked why I was there.. but my mother (who is a black woman) recently stayed at this location and the girl said “for safety reasons, I need to know why you’re staying here” unsure why that was asked, as if it’s any of her business. My mother was in between live in home care positions and needed somewhere to go for a night. Trash. The air conditioners leak and the showers barely work too!

May 10, 2025 · Harley StJohn

Absolutely blew my mind with the cost and the service. For me, it was quiet, peaceful, the room was clean, the toilet was a bit slow but who cares? The shower fan didn’t work but is it that serious? Not sure if it was because it was a non smoking room. The fridge worked. There was coffee in my deluxe room. Two beds. A safe. I was happy and the AC worked. I asked for extra towels, I got extra towels. I asked for a blanket, they provided me with a blanket when the laundry was finished. Fantastic. Couldn’t ask for anything more. The freezer was working so my ice cream stayed frozen. Huge plus..

Mar 18, 2025 · Misael Ramos

Comfy bed, rude staff, keys for the door barely worked, our room was missing a mini fridge, charged us for literal dirt on and the sheet and floor. Will not be staying there again. Don’t recommend if your blue collar and have any type of dirt on your shoes or clothes. Shower gel and shampoo was nearly empty as well, as well as the hair dryer being broken!

Apr 13, 2025 · Emily Thivierge

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