Red Roof PLUS+ Secaucus - Meadowlands - NYC

I would like to take a moment to recognize Beverly for her outstanding service. Her professionalism, communication, and dedication to customer satisfaction have been exceptional! truly a 10 out of 10. It is evident that she genuinely cares about her guests and strives to create a lasting positive impression. During my stay over the past few weeks, I have been consistently impressed with the level of customer service at this hotel. The housekeeping and room service teams have also been excellent, ensuring that the rooms are clean and well-maintained. Additionally, the hotel’s convenient location near Manhattan has made my experience even more enjoyable. Overall, I am extremely grateful for the hospitality and attentiveness of the staff, and I appreciate the effort they put into making each guest’s stay a great one.

I stayed at this hotel for 14 days. On the first day I arrived, a very kind, supportive and friendly staff member Beverly met me, quickly did all the paperwork and provided me with my room. Surely I knew it was not going to be 5 star all inclusive hotel, but it was a very good one, really 3 star or even a better one. There was a big bed, fridge, microwave, a TV and a private bathroom in the room. During my stay there I did not have any problems and I am completely satisfied with the service, room and the hotel. The location was a good one as well. I needed 5-10 minutes to get to the nearest bus station for going to New York. Just 20-30 more minutes on the bus and I could reach to Manhattan, Times Square. While coming back to the hotel from New York, the bus 129 was stopping at the bus station right in front of the hotel. The location was very safe and calm. The money I paid, the quality and the service were in balance and I have no complaints. On the day I was leaving my deposit was released immediately and in 2 working days I got it back on my bank card. Thanks to the whole staff and my friendly Beverly. 😊🤗

The location is very convenient and the staff is outstanding. However, the rooms is where they fall short. The mattress is very uncomfortable, it feels like the springs will go through you. There is no lock in the bathroom door, the toilet is making a noise 24/7 (so did the AC), the microwave and the fridge wasn’t working. I wouldn’t mind staying again only because of the price, but I cannot give it more than 3 stars.

This place is an excellent spot to stay if you are visiting NYC, but don't want to actually stay in the city. Easy to access and easy to navigate to NYC via the Lincoln Tunnel. Right on the river, it has a nice "park" area and boat launch. The grounds are well-maintained and very pleasant. The staff is kind and welcoming. When I asked a question about my invoice, they were able to answer it and explain the different fees. We stayed overnight during a snowstorm. The site had the parking lot and sidewalks cleared by 4am. We will definitely return on our next visit north.

The room I have is located on the first floor and features a stand-up shower. While the location may not be ideal, it is reasonably priced. However, I would like to address some concerns regarding cleanliness, which I found to be average. The bathroom specifically was disappointing, as there is no countertop for toiletries. Additionally, the uneven floor in the shower area, combined with the lack of a separate wet and dry space, causes water to flow into the bedroom. Improving these aspects could enhance the overall experience.