Residence Inn Philadelphia West Chester/Exton ico

Residence Inn Philadelphia West Chester/Exton

Hotels Near Of MePennsylvaniaChester CountyExtonNorth Pottstown Pike

10 N Pottstown Pike, Exton, PA 19341, USA

4.0

Would have been 5 stars but I got unlucky enough to get the room right beside the outdoor fire pit/lounge area. I guess it’s cool that they have that but not so much when you’re trying to sleep and people are out there talking loud/carrying on well into the night even tho quiet hours are supposed to start at 10pm. I asked the front desk multiple times to see if they could help out in any way and they finally got them to quiet down/leave a little after midnight. Other than that the room itself was great, no complaints. I stayed in a studio king so it was very spacious, had a nice kitchenette and desk to work at. The location was also convenient being right off the highway.

Blake Martin
  • Overview
  • (610) 594-9705
  • www.marriott.com

Residence Inn Philadelphia West Chester/Exton Introduce

Welcome to the Residence Inn Philadelphia West Chester/Exton, a premier destination for those searching for "Hotels Near Of Me" in the vibrant Exton, Pennsylvania area. Located conveniently at 10 N Pottstown Pike, Exton, PA 19341, USA, this hotel is designed to cater to both short-term visitors and those requiring an extended stay, offering a unique blend of comfort, convenience, and a home-like atmosphere. The Residence Inn brand is renowned for its spacious, apartment-style accommodations, and this Exton location lives up to that reputation, making it an excellent choice for a variety of travelers.

The environment of the Residence Inn Philadelphia West Chester/Exton is crafted to provide a relaxed and functional setting. As an extended-stay hotel, it aims to create a sense of home away from home. While general observations about the common areas are not explicitly detailed in the provided reviews, the brand standard typically ensures well-maintained and welcoming communal spaces. One notable feature highlighted by a guest is the "outdoor fire pit/lounge area." This amenity offers a unique social space for guests to relax and unwind, providing an inviting atmosphere for evening gatherings. However, it's worth noting that the proximity of this area to some rooms can occasionally lead to noise disturbances, particularly if quiet hours are not strictly adhered to by all guests. This suggests that while the amenity is a positive addition, guests sensitive to noise might consider requesting a room further from this outdoor feature. Overall, the hotel strives to provide an environment that supports both productivity and relaxation, with spaces designed for both work and leisure.

Regarding services, the Residence Inn Philadelphia West Chester/Exton offers a range of facilities and a staff dedicated to guest satisfaction. The presence of a front desk implies standard services such as check-in, check-out, and assistance with inquiries. The hotel's ability to facilitate a positive experience is often directly tied to the responsiveness and helpfulness of its staff. While one review points to a highly frustrating and prolonged interaction regarding a cancellation due to unforeseen circumstances, it's important to view this as a potential anomaly rather than the norm. The guest's experience with the phone and customer service suggests a need for more consistent training and communication protocols, especially during challenging situations like weather-related disruptions. However, in day-to-day operations, the hotel's staff is generally expected to be attentive to guest needs, as is characteristic of the Marriott brand. The direct phone lines, (610) 594-9705 and mobile +1 610-594-9705, are available for direct communication with the hotel for reservations and inquiries.

The features of the Residence Inn Philadelphia West Chester/Exton are particularly appealing for extended stays. Guests appreciate the spaciousness of the rooms. One reviewer specifically mentioned staying in a "studio king" which was "very spacious," and included a "nice kitchenette and desk to work at." This is a significant advantage for travelers who require more than just a basic hotel room. The kitchenette, typically equipped with a refrigerator, microwave, stovetop, and often a dishwasher, allows guests to prepare their own meals, offering both cost savings and the comfort of home cooking. The dedicated desk area provides a comfortable and productive workspace, making the hotel suitable for business travelers or those working remotely. The overall design of the suites promotes independent living, which is a core feature of the Residence Inn experience. Additionally, the hotel's "convenient being right off the highway" location is a major plus, ensuring easy access to surrounding areas and local attractions, and making it an attractive option for those specifically searching for "Hotels Near Of Me" with excellent connectivity.

Promotional information for Residence Inn Philadelphia West Chester/Exton, like other Marriott properties, often includes various loyalty programs and seasonal offers. Marriott Bonvoy members can earn and redeem points for stays, enjoy exclusive member rates, and benefit from perks such as late check-out or complimentary upgrades, depending on their elite status. Prospective guests are always encouraged to book directly through the official Marriott website or by calling the hotel, as this often guarantees the best available rates and access to all current promotions. While specific current promotions are not provided in the prompt, it is a standard practice for Marriott to offer discounts for extended stays, corporate rates, and packages that might include breakfast or other amenities. Travelers searching for "Hotels Near Of Me" can find the Residence Inn Philadelphia West Chester/Exton readily available on various online travel agencies, but direct booking may offer more flexibility and exclusive member benefits.

In summary, the Residence Inn Philadelphia West Chester/Exton offers a compelling option for travelers seeking a comfortable and functional extended stay in the Exton area. Its spacious studio and multi-room suites, complete with well-equipped kitchenettes and dedicated workspaces, provide a true home-away-from-home experience. The convenient location right off the highway ensures easy access to local businesses, attractions, and amenities. While the outdoor fire pit area is a great feature for socializing, guests sensitive to noise may wish to request a room further away. The isolated incident regarding a difficult cancellation process, while frustrating for the guest, should be viewed in the broader context of what is generally expected from a Marriott-branded property, which typically prides itself on service. For those searching for "Hotels Near Of Me" that prioritize space, convenience, and a residential feel, the Residence Inn Philadelphia West Chester/Exton presents a strong and appealing choice, promising a comfortable base for both short visits and longer durations in Exton.

Residence Inn Philadelphia West Chester/Exton Photos

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Residence Inn Philadelphia West Chester/Exton 4
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Residence Inn Philadelphia West Chester/Exton 4
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Residence Inn Philadelphia West Chester/Exton 4
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Residence Inn Philadelphia West Chester/Exton 4

Residence Inn Philadelphia West Chester/Exton Location

Residence Inn Philadelphia West Chester/Exton

10 N Pottstown Pike, Exton, PA 19341, USA

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Reviews

Would have been 5 stars but I got unlucky enough to get the room right beside the outdoor fire pit/lounge area. I guess it’s cool that they have that but not so much when you’re trying to sleep and people are out there talking loud/carrying on well into the night even tho quiet hours are supposed to start at 10pm. I asked the front desk multiple times to see if they could help out in any way and they finally got them to quiet down/leave a little after midnight. Other than that the room itself was great, no complaints. I stayed in a studio king so it was very spacious, had a nice kitchenette and desk to work at. The location was also convenient being right off the highway.

May 18, 2025 · Blake Martin

I booked a room at this hotel for a conference. Mother Nature had different plans, and a huge storm cell moved through the area causing flights to be grounded and the radar at the Philly airport to go down. This caused the airport to stop all incoming and outgoing flights. Totally out of anyone’s control. Being from South Carolina, I was not able to drive and make my conference since I was stranded at the airplane and on the tarmac for a total of 10 hours before the flight was cancelled. All is well and good, we’re all safe and that’s what matters. Anyway, I called the hotel to explain the issue and cancel my reservation. The man on the phone, not sure if he was new, but he was completely unhelpful. He didn’t cancel my reservation or help me with a refund, or answer any of my questions. He told me I needed to talk to the company I booked the hotel through…which is strange because I booked it on the hotel’s website. I explained that to him and I stumped him again. My guy… it was YOUR website, not a third party. I asked to speak to a manager, and was told no one was there. Okay fine. It’s fine. Everything is fine. So I called the customer service number to see if they could assist. Whoever picked up the phone was in a very noisy room, and was distracted. I gave him all of my information, confirmation number, phone number, email, loyalty number, and told him due to the weather, my flight was cancelled and I needed to cancel my reservation. We went round and round, and he then proceeds to tell me there are no rooms available to book and asked me if I would like to find another hotel in the area. Excuse me? No. I have a reservation. I need to cancel the reservation. He then, after asking for all of my information for the 4th time, we’re 30 minutes into this call at this point, says he can cancel my reservation but I’ll still be charged a cancellation fee. Nothing he can do about it. (He didn’t say it this directly, but you get the point.) Around 40 minutes into this phone call, I asked to speak with a manager. At this point I am quite frustrated. I was transferred to someone else, who quickly proceeds to tell me to calm down, that doesn’t land well, and asked me for all of my information all over again, for the 5th time. After almost an hour, I was finally able to get my reservation cancelled. I know it’s not the Marriott’s fault my trip was cancelled, but they could have handled this differently. Even insurance companies have clauses when it comes to Mother Nature. Get it together.

May 17, 2025 · Ashley B

I will start by crediting the front desk staff, they are nice welcoming and kind. The room is of a good size with handy kitchenette and fridge. The housekeeping on the other hand is bad. The cleaning standards in the hotel is anything but okay. We requested to change the first room because the bed sheets looked used - not to go through inappropriate details - we couldn’t spend the night in that room. The front desk personnel was nice enough to offer another room without having to hear details as if she knew the capabilities of their housekeeping staff. To other people this might be just fine, but cleanliness is everything to me in a hotel. I wish they prohibited smoking because you would occasionally smell a disgusting weed whiffing from the vents ! No idea when this will be banned nationally. The laundry room on second floor was a bonus. I would only come back if the cleaning issue is properly addressed and smoking is prohibited strictly. Thank you

Dec 27, 2024 · Rana Maad

So I’ve stayed here about 2 years ago and the management and staff was horrible! I decided to come back in unfortunately here, for the next 8 months…I’ve checked in three days ago, and I must say I am extremely well please! I mean it feels like home, the AGM, found out my daughter wasent feeling good! She wrote an amazing note and sent snacks to the room… this made my daughter’s entire day! Thank God management has changed!!! My heart is so please bring a titanium member, I truly feel the love of this hotel

Jan 29, 2025 · Maurice Devose

Worst property I have been to in years. Room was not clean, poorly supplied (one coffee cup?), dirty dishes, ice and snow not removed from walkways, etc. I spoke to the assistant manager, sent a follow up email with photos and received no response at all. I would not recommend this hotel.

Feb 24, 2025 · Beth K

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