Rodeway Inn Waterford - New London

The Rodeway Inn Waterford - New London, situated at 211 Parkway N, Waterford, CT 06385, USA, is an accommodation option that frequently appears for local users searching under the "Hotels Near Of Me" category. This hotel, part of the Choice Hotels brand, aims to offer a functional and budget-friendly stay for guests exploring the Waterford and New London areas, including nearby attractions and casinos. An objective introduction requires a thorough examination of its reported environment, services, features, and promotional information, considering both the hotel's self-description and various guest experiences.

The environment of the Rodeway Inn Waterford - New London presents a complex and sometimes contradictory picture based on guest feedback. Officially, the hotel is highlighted for its convenient location off Interstate 95, offering easy access to attractions in Waterford, New London, and beyond. Some recent positive reviews commend the property for being clean and well-maintained, noting a "great safe location with easy access." The presence of an outdoor pool, open seasonally from May to September, adds a recreational element to the environment. Picnic tables and a gas grill are also available for guest use. However, some guest reviews present significant concerns regarding the indoor environment. A persistent issue raised is the lingering smell of cigarette smoke in non-smoking rooms, requiring guests to open windows for ventilation. This suggests challenges in maintaining a consistently fresh air quality throughout the property. Older reviews from 2019 mentioned rooms that were "not very clean," indicating that cleanliness can be an inconsistent aspect. While some recent reviews laud the rooms as "very clean, quiet and comfortable," and the facility as "very clean and well maintained," the contrasting experiences suggest variability in room condition and upkeep. The property is described as having "2 floors in 1 building" and lacking elevators, meaning upper floors are accessible by stairs only, which is an environmental consideration for guests with mobility issues. The overall atmosphere aims for a modest, budget-friendly feel, which aligns with the Rodeway Inn brand.

In terms of services, the Rodeway Inn Waterford - New London offers several key amenities designed for guest convenience. A notable service is the complimentary continental breakfast, typically served daily from 7 AM to 10:30 AM. This breakfast usually includes items like pre-packaged pastries, muffins, white bread, toaster, jelly and butter packets, coffee, hot water for instant cocoa or tea, and yogurt, providing a simple start to the day. While some guests describe it as a "nice little breakfast" with a "variety of items," others, especially older reviews, found it to be limited. The front desk operates 24 hours a day, and the staff receives consistent praise in many reviews for being "friendly," "helpful," "very accommodating and welcoming," and "efficient." This positive staff interaction appears to be a strong point of the hotel's service. The hotel provides free Wi-Fi and wired internet access in both public areas and guest rooms. For guest convenience, laundry facilities (self-serve) are available on-site, and there is a vending machine for snacks and drinks. Free self-parking is offered for guests. The hotel is generally a non-smoking property within the building, but there are designated outdoor smoking areas. A significant point of contention found in recent reviews relates to billing practices, with guests reporting unexpected and disputed charges for alleged in-room smoking, even when they claim to have used designated outdoor areas. This highlights a critical aspect of customer service and financial transparency that potential guests should be aware of. The hotel's phone number is (860) 442-7227, and the mobile phone number is +1 860-442-7227.

The features of the Rodeway Inn Waterford - New London guest rooms are designed for basic comfort and functionality. The hotel has 38 air-conditioned guestrooms, most or all of which include a refrigerator and a microwave, which are highly valued features for guests on longer stays or those who prefer to prepare their own meals. Rooms also come with a flat-screen HDTV with cable channels, private bathrooms with bathtubs or showers, complimentary toiletries, and hair dryers. Desks and irons/ironing boards are standard conveniences. Some rooms, particularly "Efficiency Queen Rooms," are noted to have a "tiny kitchen" with a two-burner stovetop and sink, providing more extensive self-catering options. Beds are often described as comfortable, with one guest specifically mentioning "comfortable firm foam mattresses" and another calling them "the MOST comfortable beds." The presence of an outdoor pool, open seasonally, is a recreational feature. The hotel is noted for not having elevators, meaning all rooms are accessed via stairs. While some reviews mention "recently renovated" rooms, others suggest an older aesthetic. The property is identified as an "adults-only" accommodation on some booking sites, but other sources and policies indicate children are welcome and stay free up to age 18 when using existing beds. This discrepancy should be verified. The hotel is pet-friendly, allowing "two dogs of any size for an additional fee of $25 per pet, per night," though some sources indicate no cats and pets only in smoking rooms. This specific pet policy needs direct confirmation with the hotel.

For promotional information, the Rodeway Inn Waterford - New London, as part of the Choice Hotels brand, markets itself on providing "a good night and a great savings." Key promotional highlights include the complimentary continental breakfast, free Wi-Fi, and the seasonal outdoor pool. The hotel's convenient location off Interstate 95 makes it an attractive choice for travelers visiting attractions such as Connecticut College, Crystal Mall, Waterford Speedbowl, and further afield, Mystic Aquarium and Mystic Seaport. Its proximity to both Mohegan Sun Casino and Foxwoods Casino is also a significant promotional point, with some guests finding it a "great little hotel close to casino." The "Kids Stay Free" policy for children up to 18 years old using existing beds is a family-friendly promotion. The hotel also advertises laundry facilities on-site. Guests can earn rewards through the Choice Privileges Rewards program. However, it's crucial to acknowledge the highly negative "promotional" information found in some guest reviews. Serious allegations of being "LIARS AND THIEVES" due to disputed charges and a refusal to check cameras for proof of non-smoking in rooms are extremely damaging. Warnings like "PLEASE BEWARE. DON’T RECOMMEND THIS PLACE AT ALL!!!" and the desire to give "negative star" directly contradict any positive promotional messaging. These severe complaints, particularly concerning billing transparency and staff refusal to address issues, are critical factors for potential guests. Therefore, while the hotel presents itself as a value-driven option with a convenient location and amenities, prospective guests should thoroughly research recent guest experiences and be prepared to clarify all charges and policies directly with the hotel prior to booking, especially regarding any deposits and potential fees, to ensure a transparent stay when searching for "Hotels Near Of Me."