ROW NYC

So the amount of rude sketchy security guards that don’t even let you check out this hotel says it all. I was staying at the W but I’ve seen this as an option on Expedia. I thought I’d take a look and as an older female I’m rarely taken for some scum bag but that’s how I was treated. It’s clear that this is a hotel where low life’s not only come but secure the property. Now I know never to stay here!

I walked inside with my mom after a show. Security came right up to us. I told him my mom’s blood sugar was dangerously low. He told us we had to leave. I repeated that my mom’s blood sugar was dangerously low. Completely uncaring, he kept barking that we needed to leave. If you want a bouncer instead of a doorman, this is the hotel for you.

This now an emergency housing and shelter location….do not book this hotel you will not get a refund and you won’t be able to stay here ….. The hotel rooms are now given to migrants and New York families in need for housing! they are now staying in this luxury hotel for free. Main difference is the people and security on the inside And no alcohol of course The restaurant is now free to them for nice meals so don’t go thinking you can at least stop at the restaurant for a bite …its not open to public

Kudos to ROW NYC for providing an exceptional New York City experience! Located in the heart of Times Square, this hotel perfectly blends modern style with comfort, making it an ideal choice for anyone looking to explore the city. The rooms are sleek, well-designed, and offer stunning views of the Manhattan skyline. The hotel’s amenities, including their trendy bar and fitness center, enhance the guest experience. But what truly sets ROW NYC apart is the attentive and friendly staff, always going above and beyond to ensure a memorable stay. Whether for business or leisure, ROW NYC is a fantastic place to stay.

The location of the Hotel is great, however the hotel isn't that good. First of all the rooms were very small and crowded, you barely had room to move if you were with someone. The bed sheets were absolutely terrible they were very rough and it felt like they had sand on it, utterly uncomfortable to sleep at. I have never had such a bad experience at sleeping Lastly the heating system, how does "The best city in the world" have an hotel with a Heating system from 1886 (Stated by a worker). The heater was way too hot and there was no way of turn it down, the only solution they gave us was to open the window with all the traffic noises.