SpringHill Suites San Antonio Downtown/Riverwalk Area ico

SpringHill Suites San Antonio Downtown/Riverwalk Area

Hotels Near Of MeTexasBexar CountySan AntonioLa VillitaSouth Saint Mary's Street

524 S St Mary's St, San Antonio, TX 78205, USA

3.0

My husband and I visited San Antonio for a family trip with our 2 small children and 2 young nieces. We stayed for 1 night at this location and were very disappointed with the cleanliness of the room. Initially everything looked clean, however our son dropped a toy under the beside table and when I went to grab it, my arm slide across the carpet on something gooey/wet, upon shining a flashlight on the area, we realized it was a small pile of vomit from a previous guest. We were very upset and notified front desk. I would like to note that the lady at the front was extremely apologetic and kind and offered us a new room, for this I am giving 4 stars for “service”. However that does not change the fact that this was unacceptable. Our room was not comped or discounted, we were instead offered Marriott points. It was very late at night at this point and we had all of our luggage unpacked and kids almost down for the night. Since it was the only night we were staying, we declined the offer to move and just threw towels over the area until were could check out the next morning. I do appreciate the attempt from management to rectify the situation, however, we also stayed at another San Antonio Springhill location (Airport location) two nights later on our trip, in which we found a used condom and unknown medication on our carpet. With these both being SpringHill locations and such unbelievable issues in sanitization/cleanliness, I have to believe these were not just rare situations. Our small children could have come in contact with 2 different bodily fluids amongst this trip as well as risk of ingesting the pill found on our carpet. I do believe this needs to be addressed by Marriott.

Nicole Vano
  • Overview
  • (210) 354-1333
  • www.marriott.com

SpringHill Suites San Antonio Downtown/Riverwalk Area Introduce

Introduction / Overview: Your Spacious Suite in the Heart of San Antonio

For Texans planning a visit to the vibrant city of San Antonio, the SpringHill Suites San Antonio Downtown/Riverwalk Area offers a comfortable and convenient base for your adventures. This hotel is designed to provide guests with spacious, all-suite accommodations, setting it apart from standard hotel rooms and making it an excellent choice for families, extended stays, or anyone who appreciates a little extra room to relax. As part of the Marriott Bonvoy family, SpringHill Suites is known for its commitment to guest satisfaction and a consistent, quality experience.

Located in a prime downtown area, this hotel provides easy access to San Antonio's most beloved attractions, from the historic Riverwalk to the bustling Market Square. Guests often highlight the convenience of its location and the value provided by its complimentary breakfast. While, like any busy urban hotel, occasional issues can arise, the hotel's management and front desk staff are generally commended for their responsiveness and dedication to resolving concerns, striving to ensure every guest has a positive stay. Many Texans choose SpringHill Suites for its reliable amenities and its ideal position for exploring all that our unique city has to offer.

Location and Accessibility: Steps from San Antonio's Best

The SpringHill Suites San Antonio Downtown/Riverwalk Area is strategically located at 524 S St Mary's St, San Antonio, TX 78205, USA. This address places it just minutes away from some of San Antonio's most iconic destinations, making it incredibly convenient for exploring the city on foot or by short rides. Its proximity to the Riverwalk is a major draw, allowing guests to easily stroll along the picturesque waterways, enjoy riverside dining, and soak in the unique atmosphere that defines San Antonio.

Furthermore, the hotel is just a short walk from the Historic Market Square (El Mercado), where you can experience vibrant Tex-Mex culture, browse unique shops, and enjoy delicious local cuisine. Other major attractions like the Alamodome, the Henry B. Gonzalez Convention Center, and even the famed Alamo are also within a comfortable distance. This excellent downtown location minimizes travel time, allowing Texans to maximize their exploration of San Antonio's rich history, entertainment, and culinary scene. While on-site parking might not be available, there are often nearby parking garages or lots for convenience, though it's always good to check current pricing and availability.

Services Offered: Designed for a Seamless Stay

SpringHill Suites San Antonio Downtown/Riverwalk Area provides a range of services and amenities aimed at making your visit comfortable and productive. As a Marriott property, it typically offers standard conveniences that guests have come to expect:

  • Complimentary Hot Breakfast: Start your day with a free breakfast buffet that often includes items like eggs, sausage, fresh fruit, and the popular make-your-own or pre-made mini-waffles. This is a significant perk for many travelers.
  • Free High-Speed Wi-Fi: Stay connected with complimentary Wi-Fi access available in all guest suites and public areas, essential for both business and leisure.
  • Outdoor Swimming Pool: Enjoy a refreshing dip in the hotel's outdoor swimming pool, a welcome amenity for relaxing after a day of exploring San Antonio.
  • Fitness Center: Maintain your workout routine at the on-site fitness center, equipped with cardio machines and weights.
  • 24-Hour Front Desk Service: The front desk staff is available around the clock to assist with check-ins, check-outs, local recommendations, and any guest needs.
  • Business Center: For business travelers, a 24-hour business center with computer access, printing, and fax services is typically available.
  • Meeting and Event Spaces: The hotel offers flexible meeting rooms, suitable for small to medium-sized gatherings, business meetings, or family events, with a total event space of around 1,850 square feet and capacity for up to 80 people.
  • Pet-Friendly Accommodations: The hotel generally welcomes one dog of any size for an additional fee per stay, plus a per-night charge. (Cats are typically not allowed, and it's always best to confirm the exact pet policy and fees directly with the hotel.)
  • Valet Parking (potentially off-site or nearby): While direct on-site parking may be limited, valet service or partnerships with nearby garages are often available, though fees apply. Guests should inquire about the most convenient and cost-effective parking options upon arrival.
  • Laundry/Dry Cleaning Service: For guest convenience, laundry facilities and dry cleaning services are usually available.
  • Mini-Market/Convenience Store: An on-site market offers snacks, beverages, and other essentials.

Features / Highlights: Enhancing Your San Antonio Experience

SpringHill Suites San Antonio Downtown/Riverwalk Area stands out due to several key features that contribute to a comfortable and convenient stay:

  • All-Suite Accommodations: Every room is a suite, providing separate living and sleeping areas, which is a major advantage for families or guests desiring more space. Suites typically include a comfortable living area with a sofa bed, a desk, and a spacious bedroom.
  • In-Suite Kitchenette: Each suite comes equipped with a microwave and a mini-refrigerator, allowing guests the flexibility to store snacks, drinks, or prepare light meals.
  • Excellent Breakfast Spread: The complimentary breakfast is a consistent highlight, praised for its variety and the inclusion of items like omelets and fresh mini-waffles, offering a hearty start to the day.
  • Proximity to Riverwalk & Market Square: The hotel's location is often cited as a key benefit, being just minutes (walkable distance) from both the vibrant Riverwalk and the cultural experience of Market Square.
  • Responsive Staff: Despite any occasional operational challenges, the front desk staff, as noted in reviews, are often described as extremely apologetic, kind, and willing to rectify issues, demonstrating a strong commitment to service recovery.
  • Modern Amenities: Suites are equipped with LED TVs and complimentary Wi-Fi, ensuring guests have modern comforts and connectivity.
  • Pet-Friendly Option: For Texans traveling with their canine companions, the pet-friendly policy (for dogs) is a significant advantage, though specific rules and fees apply.

Promotions or Special Offers: Maximizing Your Marriott Bonvoy Stay

As a Marriott Bonvoy property, SpringHill Suites San Antonio Downtown/Riverwalk Area frequently participates in various promotions and offers that can provide significant savings for Texans planning their trips. It's always best to check the official Marriott Bonvoy website or call the hotel directly for the most current deals. Common promotions and benefits often include:

  • Marriott Bonvoy Member Rates: Marriott Bonvoy members (free to join) often receive exclusive discounted rates and benefits like free in-room Wi-Fi.
  • AAA/AARP Member Rates: Special discounts are typically available for AAA and AARP members.
  • Government & Military Rates: The hotel often extends special pricing for government employees and military personnel.
  • Package Deals: Look for packages that might combine your stay with local attractions, dining credits, or parking.
  • Earn Marriott Bonvoy Points: Every stay at a Marriott property earns Bonvoy points, which can be redeemed for free nights, experiences, and more. Look out for bonus point promotions to accelerate your earnings.
  • Elite Member Benefits: Marriott Bonvoy Elite members (Silver, Gold, Platinum, Titanium, Ambassador) receive additional perks such as bonus points, late checkout, and potential room upgrades.
  • Seasonal Promotions: Marriott frequently runs seasonal sales or limited-time offers, so it's worth checking their website regularly before booking.

Always review the terms and conditions of any offer before confirming your reservation.

Contact Information: Your San Antonio Suite Awaits

Ready to plan your next visit to San Antonio and experience the comfort of SpringHill Suites San Antonio Downtown/Riverwalk Area? Here's how you can get in touch:

Address: 524 S St Mary's St, San Antonio, TX 78205, USA

Phone: (210) 354-1333

Mobile Phone: +1 210-354-1333

For reservations, inquiries about suite types, specific amenities, or to confirm the latest cleanliness protocols and pet policy, the friendly hotel staff will be happy to assist you in planning your ideal San Antonio getaway.

Conclusion: Why SpringHill Suites is Ideal for Texas Locals

For residents across Texas, SpringHill Suites San Antonio Downtown/Riverwalk Area offers an incredibly suitable and appealing option for a wide range of travel needs. Its all-suite accommodations provide the extra space and kitchenette amenities that make longer stays, family trips, or even just a quick weekend getaway more comfortable and convenient. This allows Texans to enjoy a "home-away-from-home" feel while exploring our vibrant city.

The hotel's exceptional location, mere minutes from the iconic Riverwalk and the lively Market Square, is a significant advantage, allowing for easy, walkable access to San Antonio's most celebrated attractions. The complimentary hot breakfast adds value and convenience, helping to kickstart your day of exploration. While the isolated cleanliness issues mentioned in one review highlight the importance of diligence, the reported responsiveness of the staff in addressing concerns underscores a commitment to guest satisfaction. For Texans, this SpringHill Suites provides a practical, comfortable, and well-located base from which to fully immerse yourselves in the unique charm and rich culture of San Antonio.

SpringHill Suites San Antonio Downtown/Riverwalk Area Photos

SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5
SpringHill Suites San Antonio Downtown/Riverwalk Area 5

SpringHill Suites San Antonio Downtown/Riverwalk Area Location & Map

524 S St Mary's St, San Antonio, TX 78205, USA

Reviews

My husband and I visited San Antonio for a family trip with our 2 small children and 2 young nieces. We stayed for 1 night at this location and were very disappointed with the cleanliness of the room. Initially everything looked clean, however our son dropped a toy under the beside table and when I went to grab it, my arm slide across the carpet on something gooey/wet, upon shining a flashlight on the area, we realized it was a small pile of vomit from a previous guest. We were very upset and notified front desk. I would like to note that the lady at the front was extremely apologetic and kind and offered us a new room, for this I am giving 4 stars for “service”. However that does not change the fact that this was unacceptable. Our room was not comped or discounted, we were instead offered Marriott points. It was very late at night at this point and we had all of our luggage unpacked and kids almost down for the night. Since it was the only night we were staying, we declined the offer to move and just threw towels over the area until were could check out the next morning. I do appreciate the attempt from management to rectify the situation, however, we also stayed at another San Antonio Springhill location (Airport location) two nights later on our trip, in which we found a used condom and unknown medication on our carpet. With these both being SpringHill locations and such unbelievable issues in sanitization/cleanliness, I have to believe these were not just rare situations. Our small children could have come in contact with 2 different bodily fluids amongst this trip as well as risk of ingesting the pill found on our carpet. I do believe this needs to be addressed by Marriott.

Jun 11, 2025 · Nicole Vano

Location Location! Springhill is just minutes away from the marketplace and the river walk. It has a small swimming pool. But their breakfast is very good. They had an omelet with good flavor. You can make your own waffles, but they have mini waffles already made, and they were very good. If I come back to San Antonio, I will definitely stay here.

May 15, 2025 · Edgar Mendez

We had booked here with booking.com. We had a change of plans as the kids had a sporting event that we could not miss. We called booking.com to see if we could cancel. They were amazing. Not realizing we had booked a non cancelation reservation, they had no issue canceling. All they asked was to contact hotel and for the hotel to email them. After many calls, emails with no response from the Manager Booking.com refunded our stay without any contact from the manager. After reading the terrible reviews, I believe it was a blessing in disguise. We have been loyal members of the Marriott but, this property and lack of professionalism doesn't equate to the Marriott standard. Do yourself a favor and book elsewhere. Signed a very frustrated loyal customer.

May 31, 2025 · Nicole Mennear

We stay here regularly for meetings and always have a great stay. Everyone is very accommodating, rooms are clean and comfortable and breakfast is always good. Angela always goes out of her way to make sure our needs are met and we’re comfortable.

May 24, 2025 · Robin Czarnek

If you plan on staying at this hotel, please reconsider. We made our reservation weeks in advance. I checked-in using the Marriott mobile app hours before out arrival. Upon arrival, we were told their rooms that were available had no heat. This was the weekend we were having the freeze/snow. The receptionist found a room that was a king-room which we agreed to take even though we reserved for 2 Queen sized beds. We went to the room only to be moved to another room because the lock did not work! The room we were in was clean but you can hear all the noises in the hallway even early in the morning when occupants were walking and entering their rooms past 2AM. It was also difficult to sleep because you can hear the wind outside the window as if you are out there in the midst of the weather. We requested for an additional towel and blanket since this was meant for only 2 people. You would have to obtain these on the first floor. Even when we requested for these, they were not ready when we tried to have them from the first floor. Breakfast was limited. People ate in a small confined and packed area. If I can give this hotel a zero, I would have. Don't be deceived by its information of being newly renovated. The condition of this hotel is very poor.

Feb 03, 2025 · P L

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