The Westin Riverwalk, San Antonio ico

The Westin Riverwalk, San Antonio

Hotels Near Of MeTexasBexar CountySan AntonioDowntownWest Market Street

420 W Market St, San Antonio, TX 78205, USA

4.0

We recently stayed for 3 nights at the Westin San Antonio. The hotel is in a great location. There is a nice bar and restaurant downstairs. That is about all I have positive to say. We checked in Thursday night and did not have our room serviced the entire time. Friday we called and asked for fresh towels since the room had not been serviced. On Saturday we took our daughter who just turned 3 to Sea World. I mentioned to my wife while we were there that I surely hope they clean the room today. Well folks we got back to the hotel at 5pm after being gone all day. The room had once again not been serviced. We were shocked, disappointed and very irritated. I am a loyal Marriott rewards member and always choose the brand. This stay was the worst experience and I would definitely not go back to this particular hotel. It is old. Our room smelled mildewed. There was an unhealthy amount of dust and gunk in between all vents in the room. The shower water did not get hot. We called to the desk and the front desk sent maintenance to check on the water temperature. The maintenance member told us we needed to turn on the sink hot water for a few minutes to get the shower water steaming hot lol. That did not work. This is one of the stays where you don’t really feel clean until you get back home to your own stuff if that makes sense. Very disappointed in this stay.

Robert H
  • Overview
  • (210) 224-6500
  • www.marriott.com

The Westin Riverwalk, San Antonio Introduce

Welcome to the heart of San Antonio, Texas! If you’re looking for a memorable stay that combines comfort, convenience, and captivating views, look no further than The Westin Riverwalk, San Antonio. Nestled along the historic San Antonio Riverwalk, this esteemed hotel offers an ideal retreat for both leisure and business travelers seeking to experience the vibrant culture and charm of the city. As Texans, we know the importance of a great location and exceptional service, and The Westin Riverwalk aims to deliver just that, providing a perfect base from which to explore everything our beloved San Antonio has to offer.

The Westin Riverwalk, San Antonio boasts an unparalleled location at 420 W Market St, San Antonio, TX 78205, USA. This prime address places you directly on the famous Riverwalk, providing immediate access to a plethora of dining, shopping, and entertainment options. Imagine stepping out of your hotel and instantly being immersed in the lively atmosphere of the Riverwalk, with its charming stone pathways, verdant landscaping, and the gentle flow of the San Antonio River. For those arriving by car, the hotel’s central location makes it easily accessible from major highways, ensuring a smooth journey to your destination. Once here, you’ll find that many of San Antonio’s most popular attractions, such as the Alamo, Market Square, and the Henry B. Gonzalez Convention Center, are just a short stroll away, making it incredibly convenient to explore the city on foot. This ease of access, whether you're driving in for a weekend getaway or enjoying a leisurely walk to local landmarks, truly sets The Westin Riverwalk apart as a top choice for Texans visiting the area.

The Westin Riverwalk, San Antonio is committed to providing a comprehensive array of services designed to enhance your stay and ensure maximum comfort and convenience. While specific details on every service might vary, guests can generally expect a high standard of hospitality typical of the Westin brand.

  • Concierge Services: To assist with local recommendations, reservations, and general inquiries, ensuring you make the most of your San Antonio visit.
  • Room Service: For those times when you prefer to dine in the comfort and privacy of your room. One guest specifically noted that room service is "good."
  • Housekeeping Services: While one past guest experienced an issue with their room not being serviced, the hotel typically aims to provide daily housekeeping to maintain a clean and comfortable environment for guests. It is always recommended to communicate any specific needs or concerns with the front desk.
  • Bell Staff/Porters: To assist with luggage upon arrival and departure, making your check-in and check-out process seamless.
  • Valet Parking: Often available for guests, providing a convenient parking solution in a busy downtown area.
  • Business Services: Including access to meeting rooms, printing, and internet facilities for those traveling for work.
  • Fitness Center Access: Allowing guests to maintain their workout routine while away from home.
  • On-site Dining and Bar: Providing convenient options for meals and drinks without having to leave the hotel. One review highlighted a "nice bar and restaurant downstairs."

The Westin Riverwalk, San Antonio offers a variety of features and highlights that contribute to a truly enjoyable and memorable stay for its guests. These elements are designed to provide both comfort and convenience, making it a standout choice for anyone visiting the city.

  • Incredible Location: Positioned directly on the San Antonio Riverwalk, guests have immediate access to the city’s most famous attraction, along with countless dining, shopping, and entertainment venues. This prime spot was repeatedly praised by guests.
  • Spacious and Beautiful Rooms: Guests have often commented on the generous size and aesthetic appeal of the accommodations, contributing to a comfortable and relaxing environment.
  • Very Nice Pool: A highly appreciated amenity, providing a refreshing escape, especially during the warmer Texas months. It's an excellent spot for relaxation and enjoyment.
  • Friendly and Helpful Staff: Many reviews highlight the exceptional service provided by the hotel's team members, with specific mentions of staff being "so nice" and "particularly helpful," even going above and beyond to offer recommendations.
  • On-site Bar and Restaurant: Offering convenient dining and social options within the hotel, perfect for unwinding after a day of exploring.
  • Credit for Service Issues: In instances where guests might experience a minor inconvenience, the hotel has shown a willingness to address issues promptly and, in one reported case, even offered a credit to ensure guest satisfaction. This proactive approach to guest care is a significant highlight.

While specific, ongoing promotions or special offers at The Westin Riverwalk, San Antonio can vary based on the season and availability, it is always a good idea for Texans planning a visit to check the official Marriott Bonvoy website (as Westin is part of the Marriott family) or the hotel's direct website. Often, you can find deals such as discounted rates for longer stays, packages that include breakfast or other amenities, or special promotions for Marriott Bonvoy members. Guests are encouraged to explore these platforms for the most current and advantageous offers to enhance their stay. Given that the hotel is a popular destination, particularly for those looking to experience the Riverwalk, booking in advance and looking for these promotions can often lead to significant savings and added value to your San Antonio trip.

For direct inquiries, reservations, or any assistance, The Westin Riverwalk, San Antonio can be reached through the following contact details:

Address: 420 W Market St, San Antonio, TX 78205, USA

Phone: (210) 224-6500

Mobile Phone: +1 210-224-6500

For Texans looking for an exceptional place to stay in San Antonio, The Westin Riverwalk offers a compelling choice that perfectly blends convenience, comfort, and the quintessential San Antonio experience. Its undeniable suitability for locals stems from several key factors. First and foremost, its unbeatable location directly on the Riverwalk means you’re instantly immersed in the city's most beloved attraction, allowing for easy access to world-class dining, unique shops, and vibrant nightlife without the need for extensive travel. This is especially appealing for those seeking a staycation or a weekend getaway close to home, providing a sense of escape without venturing too far. The hotel’s spacious and beautiful rooms offer a comfortable retreat, and the inviting pool provides a refreshing oasis, particularly during our warm Texas summers. While some past guests have shared specific service concerns, the overarching positive feedback often highlights the friendly and accommodating nature of the staff, indicating a general commitment to guest satisfaction. For Texans, whether you're celebrating a special occasion, enjoying a family trip, or simply seeking a change of scenery, The Westin Riverwalk provides a familiar yet luxurious environment that allows you to fully embrace the charm and excitement of our own San Antonio. It’s more than just a place to sleep; it’s a gateway to experiencing the heart and soul of one of Texas's most cherished cities, making it an ideal choice for your next local adventure.

The Westin Riverwalk, San Antonio Photos

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The Westin Riverwalk, San Antonio 5
The Westin Riverwalk, San Antonio 5
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The Westin Riverwalk, San Antonio 5
The Westin Riverwalk, San Antonio 5
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The Westin Riverwalk, San Antonio 5
The Westin Riverwalk, San Antonio 5
The Westin Riverwalk, San Antonio 5

The Westin Riverwalk, San Antonio Location & Map

420 W Market St, San Antonio, TX 78205, USA

Reviews

We recently stayed for 3 nights at the Westin San Antonio. The hotel is in a great location. There is a nice bar and restaurant downstairs. That is about all I have positive to say. We checked in Thursday night and did not have our room serviced the entire time. Friday we called and asked for fresh towels since the room had not been serviced. On Saturday we took our daughter who just turned 3 to Sea World. I mentioned to my wife while we were there that I surely hope they clean the room today. Well folks we got back to the hotel at 5pm after being gone all day. The room had once again not been serviced. We were shocked, disappointed and very irritated. I am a loyal Marriott rewards member and always choose the brand. This stay was the worst experience and I would definitely not go back to this particular hotel. It is old. Our room smelled mildewed. There was an unhealthy amount of dust and gunk in between all vents in the room. The shower water did not get hot. We called to the desk and the front desk sent maintenance to check on the water temperature. The maintenance member told us we needed to turn on the sink hot water for a few minutes to get the shower water steaming hot lol. That did not work. This is one of the stays where you don’t really feel clean until you get back home to your own stuff if that makes sense. Very disappointed in this stay.

Jun 16, 2025 · Robert H

Lovely hotel. Everyone is so nice. Room service is good. Location is incredible. Very nice pool. Spacious, beautiful room. The only problem we had was a long wait for check-in but I even got a credit for that. Ruby is particularly helpful and gave us a spectacular dinner recommendation.

Mar 31, 2025 · Denisha P.

It was a great location. Very easy to walk out the back of the hotel and take a nice walk around the Riverwalk that made a complete loop. The hotel has a great bar and lounge that makes excellent drinks and has a very friendly staff. If you are there, try the Carajillo. Still trying to figure out how to make it the way they did. Spent 3 days at the hotel and everything was great. Staff, rooms, food, and property is excellent. Highly recommended.

Mar 22, 2025 · Brant Luckow

Stayed with a large group for a conference. Rooms were all humid, dingy, some moldy. Terrible lighting especially in the bathroom. A fridge smaller than a Holiday Inn Express. Housekeeping walked in on us without knocking at 9am even with a late checkout of 12pm. Valet was $70 a day even though it was only used upon arrival to the hotel and day of checkout. Pretty much all of us got a sinus infection or allergy issue after the stay.

Jun 09, 2025 · Autumn Mastin

Excellent hotel. I have stayed here a few times, and it is in a perfect walking location to visit the sites around Riverwalk. The suites are spacious, clean, and up-to-date. The beds are comfortable, balconies have great views, and the pool is clean and classy. The bistro had good coffee and goods, and the bar that was located on the Riverwalk level offered some tasty cocktails. This is my go-to hotel in this area.

Apr 17, 2025 · Sarge

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