GLō Best Western Brooklyn Nyc

I had a terrible experience at this hotel. I stayed there for a week during the coronavirus pandemic. They charged me for breakfast, but there was no breakfast included—I ended up paying for it every day after the first three days. The staff was rude, constantly calling my room every morning before checkout time. On top of that, there was a lot of noise during the night, making it impossible to sleep. I do not recommend this place—stay away!

Very nice and clean hotel. Great breakfast options and clean rooms. The staff is amazing! They are super nice, caring, welcoming and helpful. Made the stay all the better and relaxing.There wasn't anything particularly special about this location. The rooms are small, but cozy. There's a convenience store and gas station across the street, but there's also a police station adjacent the front entrance. Not an ideal location due to the high NYPD foot traffic, otherwise a standard hotel.

Bedroom was spotless, bathroom was clean but had only a bar of soap and conditioner, and the linens were all fresh. The room itself is small but I expect that in New York. The bathroom and the closet share a door that also doesn’t slide all the way shut. There’s an inch gap. There is a blow dryer, iron, ironing board, ice holder, cups, and a coffee maker available in the room. I couldn’t find a do not disturb sign to put on my door and I also never saw one while I was there, so room service will enter your room even if you tell them you don’t need it if you’re not there. Additionally, there’s snacks available at the check out desk and there’s a smoking area out back in the parking lot. The hotel itself is 2.5 blocks down from a subway so easy access to Manhattan as well. Overall a pleasant stay.

Room was some what clean, and very, very small. The parking lot held about 8 cars, limited parking. We wanted to leave but was told it was to late to cancel. The communal areas on the C level was dirty, the hotel seem short staff. They do have a great shower in the room. That was a pleasant surprise.

In all honesty 3.9 rating. This is a very cute hotel with extremely friendly staff. Although there are only eight spaces in the parking lot they should not advertise but they have free parking because that is a bit misleading. We are out of towners and didn’t know what to expect out of the area and got lucky to have found parking directly on the side of the street where the hotel was. The area is accessible to many things in a lot of restaurants. It’s in walking distance to Industry City, Sunset Park, the museum, and the Chinatown area. The room was small but it was designed efficiently. It was really quiet until Saturday night when it got very loud in the hotel. It sounded like they were lots of people outside in the stairwell and all throughout the halls. There was even a couple in the middle of passion that you could thoroughly hear through the ceiling. The ceilings and walls are very thin and the hallways are a bit narrow. But other than that this place is very clean from top to bottom . Thank you to the staff for your kindness and hospitality we will definitely try to check you out again.