Hampton Inn Brattleboro ico

Hampton Inn Brattleboro

Hotels Near Of MeVermontWindham CountyBrattleboroBrattleboroPutney Road

1378 Putney Rd, Brattleboro, VT 05301, USA

3.0

Apparently Hampton Inn has a policy that if you arrive after midnight (even if it’s by 20 minutes or less) they simply cancel your prepaid reservation, keep your money, and refuse to do anything to get you the room you already paid for. The person at the front desk was completely unhelpful and said there was nothing he could do other than charge me again for a room I already paid for. Then had the audacity to try to blame it on the credit card company I had booked with.

Lindsay Meyer
  • Overview
  • (802) 254-5700
  • www.hilton.com

Hampton Inn Brattleboro Introduce

For those searching for "Hotels Near Of Me" in Brattleboro, Vermont, the Hampton Inn Brattleboro at 1378 Putney Rd, Brattleboro, VT 05301, USA, stands as a prominent option. As part of the Hilton family of brands, Hampton Inn generally provides a consistent and recognizable standard of service and amenities. This hotel aims to cater to a wide range of travelers, from leisure tourists exploring Vermont's beauty to business guests.

Environment and Location

The Hampton Inn Brattleboro is conveniently situated just off I-91 on Putney Road, a key thoroughfare in Brattleboro. This location offers relatively easy access to popular stores and restaurants, with downtown Brattleboro located approximately three miles away. The surrounding environment is typical of a roadside hotel, balancing accessibility with proximity to the town's offerings. Brattleboro itself is a vibrant town nestled in the southeastern corner of Vermont, known for its arts scene, independent businesses, and access to outdoor activities.

Guests staying at the Hampton Inn Brattleboro will find themselves within a reasonable driving distance of numerous local attractions. These include the Brattleboro Museum & Art Center, the weekly farmer's market, and various shops and dining establishments in downtown Brattleboro. For nature enthusiasts, hiking trails such as those on Mount Wantastiquet are accessible, and the area offers opportunities for kayaking, canoeing, and fishing. Other points of interest include the School for International Training and World Learning & SIT Graduate Institute, making it a suitable choice for visitors to these institutions. For those interested in local spirits, Saxton's River Distillery is less than five minutes from the hotel. The hotel's location also serves as a gateway to exploring the scenic Molly Stark Trail and provides access to several ski areas in the wider region, making it appealing for both summer and winter travelers.

Services and Amenities

The Hampton Inn Brattleboro is equipped with a comprehensive set of services and amenities designed to enhance guest comfort. A key feature is the complimentary hot breakfast buffet, which typically includes items like make-your-own waffles, fresh fruit, oatmeal, eggs, bacon, and sausage. For guests in a hurry, "On the Run" breakfast bags are available on weekdays. The hotel also offers complimentary wireless high-speed internet access throughout the property, both in rooms and common areas, which is a significant convenience for all guests. Free parking is provided on-site.

Recreational amenities include an indoor heated swimming pool and a hot tub, providing opportunities for relaxation and exercise regardless of the weather. A state-of-the-art fitness center is also available for guests who wish to maintain their workout routines. Each of the hotel's 73 guest rooms (including 9 suites) features a range of comforts such as flat-screen televisions with premium cable channels, microwaves, refrigerators, coffee/tea makers, irons/ironing boards, and blackout drapes/curtains. Connecting rooms are available upon request, subject to availability. The hotel also provides a 24-hour front desk, a business center with complimentary internet access, dual elevators, and laundry facilities.

For accessibility, the hotel offers facilities for disabled guests, including wheelchair-accessible common areas and specific accessible room types. While not explicitly stated as a spa, some information suggests the property may offer spa services or a hot tub within its recreational facilities, providing a space for relaxation.

Features: Strengths and Areas for Consideration

A notable feature of the Hampton Inn brand, and generally true for this location, is its commitment to providing a consistent level of quality and comfort. The complimentary hot breakfast and free Wi-Fi are significant value-adds. The indoor pool and fitness center are also strong points, especially for family or leisure travelers. The hotel is pet-friendly, allowing dogs up to 75 lbs, though a refundable deposit of $300 and a fee ($75 for 1-4 nights, $125 for 4+ nights) apply, and there is a one-pet maximum. This is an important consideration for travelers with pets.

However, it is crucial for prospective guests to be aware of certain aspects highlighted in customer reviews. There have been reports of very stringent cancellation policies, where reservations, even prepaid ones, may be canceled if guests arrive after midnight (e.g., 20 minutes past) with no refund or room provided unless charged again. Issues with multiple charges to credit cards and a high incidental hold ($300) have also been raised by guests, along with concerns about staff competence in resolving such financial discrepancies. While general reviews often praise the cleanliness, comfortable beds, friendly staff, and overall amenities, these specific negative experiences regarding billing and rigid policies indicate potential areas for concern. It is advisable for guests to thoroughly understand the hotel's policies, particularly regarding check-in times, incidental holds, and cancellation terms, directly with the hotel or through their booking platform before their stay to avoid potential issues.

The hotel is committed to hygiene and safety, implementing measures such as daily disinfection in common areas and rooms, providing hand sanitizer, and ensuring staff are trained in safety protocols. This reflects a broader Hilton initiative for cleanliness and guest well-being.

Promotional Information and Booking

As a Hampton Inn, this hotel participates in the Hilton Honors loyalty program, allowing members to earn points for stays and benefit from various perks like digital check-in and choose-your-room options. While specific short-term promotional offers are not detailed, guests can often find competitive rates through Hilton's official website or major online travel agencies. The hotel generally aims to offer good value for its price point in Brattleboro. Check-in time is typically 3:00 PM, and check-out is by 11:00 AM, though early check-in or late check-out may be requested subject to availability and potential additional fees. The hotel's direct phone numbers, (802) 254-5700 and +1 802-254-5700, are available for inquiries, reservations, and clarification of policies. The hotel is suitable for both leisure and corporate travelers due to its amenities and location, serving as a base for exploring Brattleboro's attractions or for business purposes in the area.

Hampton Inn Brattleboro Photos

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Hampton Inn Brattleboro Location

Hampton Inn Brattleboro

1378 Putney Rd, Brattleboro, VT 05301, USA

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Reviews

Apparently Hampton Inn has a policy that if you arrive after midnight (even if it’s by 20 minutes or less) they simply cancel your prepaid reservation, keep your money, and refuse to do anything to get you the room you already paid for. The person at the front desk was completely unhelpful and said there was nothing he could do other than charge me again for a room I already paid for. Then had the audacity to try to blame it on the credit card company I had booked with.

Dec 20, 2024 · Lindsay Meyer

Absolutely incompetent staff who fraudulently charged me for almost $1,000, told me my card did not work and then told me it would take 3-5 business days to refund after they did in fact charge me twice. They are also the only hotel I have ever come across that charges $300 dollars for an incidental hold. You have many options in Brattleboro if you want a headache do deal with for a mediocre stay, then this is your place.

Mar 05, 2025 · kevin parada

I stay at this HI at least once a year while traveling. I got a new phone and hadn't signed into the app yet so I called the only number I could find - an 800 number- and spoke with a rude, indifferent, "assistant" who quoted me $270 for the room I saw in the app at $150 before I upgraded my phone. I said I was an Honors Member and she said maybe I would earn points but that was the price. I spent a while to get the app working and booked the same room - a king accessible room - at $150. When we arrived, the front desk person said that I had booked a regular king room. I couldn't get the app to work to check my reservation, so I went to the regular king room and found it unsuitable. When I came back to the desk, I found the email confirming I had booked an accessible king room and showed it to the desk person. She admitted they had moved my res because someone in a wheelchair had needed the room. I sat there in my wheelchair also needing the room. Apparently, "reservation" obligates you to show up or forfeit what you've paid but does not obligate them to save the room you actually booked.

Nov 15, 2024 · Lori Thatcher

Incredibly friendly and personable man at the front desk upon check in. We arrived early and the room was still being prepared. They were very quick to assure me when it would be ready which was in minutes! My kids and partner relaxed after a long drive and slept well for another long one the following day. Breakfast was to be expected but filled us up for the road. Construction/renovations were underway which closed the pool for the stay but that didn't matter to us that night! Overall we were satisfied!

Aug 05, 2024 · Chris Shreiner

The fitness center is not great. It was kept at 55deg. They didn’t have cleaning supplies or hand sanitizer. No mirrors. Sparse equipment. Lame.

Feb 02, 2025 · Tara Tosta

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