Holiday Inn Express & Suites Pittsburgh-South Side by IHG ico

Holiday Inn Express & Suites Pittsburgh-South Side by IHG

Hotels Near Of MePennsylvaniaAllegheny CountyPittsburghSouth Side FlatsSouth 10th Street

20 S 10th St, Pittsburgh, PA 15203, USA

3.0

Had a great experience with a very friendly staff who was incredibly helpful with parking and with suggestions on what to do while we were in the area. The hotel is going through some renovations, but it was no bother, and what has been completed so far is beautiful. We had a great room. Kudos to the staff at this hotel!

Curtis Staley
  • Overview
  • (412) 488-1130
  • www.ihg.com

Holiday Inn Express & Suites Pittsburgh-South Side by IHG Introduce

For travelers seeking a comfortable and well-located stay in Pittsburgh, the Holiday Inn Express & Suites Pittsburgh-South Side by IHG offers a compelling option. Situated at 20 S 10th St, Pittsburgh, PA 15203, and contactable via phone at (412) 488-1130 or +1 412-488-1130, this hotel is a solid choice for those searching for "Hotels Near Of Me" in the vibrant South Side neighborhood. It provides a convenient base from which to explore the city's attractions, with a focus on essential amenities and a friendly guest experience.

Environment and Ambiance

The Holiday Inn Express & Suites Pittsburgh-South Side is undergoing renovations, as noted by recent guests. While this might suggest some ongoing work, feedback indicates that completed areas are "beautiful" and the renovation process is generally "no bother" to guests. This commitment to updating its facilities means guests can expect increasingly modern and refreshed interiors. The hotel typically presents a clean and contemporary ambiance, characteristic of the Holiday Inn Express brand, emphasizing comfort and functionality. The lobby often features a cozy fireplace, adding to a welcoming atmosphere. Guest rooms are designed for a restful stay, with amenities like blackout drapes for improved sleep. While some guests have noted minor issues, such as a non-working fridge or desires for slightly cleaner showers, the overall impression is that the hotel provides a comfortable and generally well-maintained environment. The staff consistently receives high praise for their friendliness and helpfulness, often going above and beyond to assist guests.

Comprehensive Services and Amenities

The Holiday Inn Express & Suites Pittsburgh-South Side offers a range of services and amenities designed to provide a hassle-free and enjoyable stay:

  • Complimentary Express Start™ Breakfast: A significant highlight for many guests is the free hot breakfast buffet, served daily. It typically includes a variety of hot and cold items, such as eggs, sausage, pancakes, fresh fruit, and coffee. Breakfast is usually available from 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel, including in all guest rooms and public areas, ensuring guests can stay connected with ease.
  • Indoor Pool: The hotel features an indoor pool, offering a relaxing option for guests to unwind or get some exercise, regardless of the weather.
  • Fitness Center: A well-equipped fitness center is available 24/7, allowing guests to maintain their workout routines.
  • Parking: On-site self-parking is available for a daily fee (approximately USD 22 per day), which includes in/out privileges. It's noted as an "easy to deal with" parking situation, with a well-lit and patrolled parking lot. Limited on-site parking is available on a first-come, first-served basis, and wheelchair-accessible parking is also provided.
  • Pet-Friendly Policy: While some sources indicate "no pets allowed" for this specific Holiday Inn Express, other IHG brand policies generally allow pets with a fee. It's crucial for guests to confirm the most current pet policy directly with the hotel at the time of booking, especially as policies can vary. However, service animals are always welcome and exempt from fees.
  • 24-Hour Front Desk and Multilingual Staff: The hotel provides around-the-clock front desk service. The staff is consistently lauded for being "very friendly" and "incredibly helpful," assisting guests with parking, local suggestions, and ensuring smooth check-in and check-out processes.
  • Guest Room Features: Rooms and suites come equipped with modern comforts such as flat-screen TVs with premium channels and pay movies, microwaves, mini-fridges, coffee/tea makers, and private bathrooms with showers, hairdryers, and free toiletries. Premium bedding, separate sitting areas, and blackout drapes contribute to a comfortable stay. Connecting/adjoining rooms can be requested.
  • Business Services: A business center is available, offering services like printing, faxing, and a computer. Meeting rooms are also on-site, suitable for small gatherings.
  • Laundry Facilities: For added convenience, the hotel offers self-service laundry facilities (coin-operated laundromat) and dry cleaning services.
  • Family-Friendly Amenities: Children (up to a certain age, often 17) can typically stay free when using existing bedding. Cribs/infant beds may be available upon request, although some sources state cribs are not available. This is best confirmed directly.

Features and Strategic Location

The Holiday Inn Express & Suites Pittsburgh-South Side's location at 20 S 10th St places it in the heart of Pittsburgh's lively South Side Flats, a neighborhood renowned for its vibrant entertainment, dining, and shopping scene. This strategic positioning offers a blend of local charm and easy access to downtown attractions.

  • South Side Hotspots: The hotel is within easy walking distance to Carson Street, which is famous for its eclectic mix of bars, restaurants, boutiques, and live entertainment venues like Club Cafe and Rex Theater.
  • Station Square: A short walk or drive will take guests to Station Square, a popular destination featuring dining, shopping, and entertainment, including the Gateway Clipper Fleet for river cruises and the Monongahela Incline for panoramic city views. Some sources list it as a 19-minute walk away.
  • Proximity to Downtown Attractions: While not directly in the CBD, the hotel offers convenient access to major downtown attractions. PPG Paints Arena is approximately a 12-minute walk (1.1 km), making it a good option for those attending hockey games or concerts. The David L. Lawrence Convention Center is about a 2-minute drive (2.1 km), and PNC Park and Acrisure Stadium are also within a short drive (2.5 km and 3.6 km respectively).
  • Cultural and Educational Institutions: The hotel provides good access to areas like the University of Pittsburgh and Carnegie Mellon University (approx. 4-minute drive), and cultural sites like the Senator John Heinz History Centre.
  • Transportation: The location offers good access to public transportation, with First Avenue Station and Steel Plaza Station within walking distance (around 13-19 minutes). The hotel may also offer a complimentary local shuttle service within a 3-mile radius to explore nearby attractions.
The combination of modern, comfortable accommodations, a range of amenities (especially the free breakfast and indoor pool), and its position in a dynamic, walkable neighborhood makes it an attractive choice for both leisure travelers keen on exploring the South Side and those needing convenient access to downtown. The ongoing renovations signal a commitment to continuous improvement, aiming to enhance the guest experience further.

Promotional Information and Guest Considerations

As an IHG property, the Holiday Inn Express & Suites Pittsburgh-South Side by IHG often participates in various promotions. Travelers can typically look for:

  • IHG One Rewards Member Rates: Members of IHG's loyalty program often receive exclusive discounts, points for stays, and other benefits.
  • Advance Purchase Rates: Booking in advance can sometimes yield lower rates.
  • Package Deals: The hotel may offer packages that combine accommodation with local attractions or dining.
  • Seasonal Promotions: Look for special offers during peak travel seasons or for specific events in Pittsburgh.
  • AAA/CAA and Senior Discounts: These special rates are commonly available for eligible guests.
It is always recommended to check the official IHG website or contact the Holiday Inn Express & Suites Pittsburgh-South Side directly at (412) 488-1130 for the most current promotions and availability, as these offers are dynamic and subject to change.Important guest policies and considerations include:
  • Check-in/Check-out: Check-in time typically begins at 4:00 PM and ends at 2:00 AM. Check-out is by 11:00 AM. Contactless check-in/check-out may be available. Guests are required to show a photo ID and credit card upon check-in.
  • Minimum Check-in Age: The minimum age for check-in is 21.
  • Cancellation Policies: These vary depending on the rate and booking conditions, so guests should review them carefully.
  • Damage Deposit: A refundable damage deposit (e.g., USD 50) may be required upon arrival, collected by credit card.
  • Payment Methods: The hotel accepts major credit cards (Visa, MasterCard, American Express, Discover Card). Cash is typically not accepted.
  • Safety and Hygiene: The hotel implements IHG's "Clean Promise" with enhanced cleaning protocols, including daily disinfection, hand sanitizer provision, and options for cashless payment and online check-in/check-out.
Despite minor issues occasionally reported by guests, the consistent praise for the staff, the convenient location, and the valuable amenities like free breakfast and an indoor pool make the Holiday Inn Express & Suites Pittsburgh-South Side a reliable and appealing option for anyone seeking "Hotels Near Of Me" in the dynamic South Side of Pittsburgh.

Holiday Inn Express & Suites Pittsburgh-South Side by IHG Photos

Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5
Holiday Inn Express & Suites Pittsburgh-South Side by IHG 5

Holiday Inn Express & Suites Pittsburgh-South Side by IHG Location

Holiday Inn Express & Suites Pittsburgh-South Side by IHG

20 S 10th St, Pittsburgh, PA 15203, USA

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Reviews

Had a great experience with a very friendly staff who was incredibly helpful with parking and with suggestions on what to do while we were in the area. The hotel is going through some renovations, but it was no bother, and what has been completed so far is beautiful. We had a great room. Kudos to the staff at this hotel!

Apr 06, 2025 · Curtis Staley

Under construction but our fridge didn't work during our stay. Front desk staff were great especially this young woman but wish we'd stayed elsewhere. We asked for a rate reduction (10 bucks a night) and they acted like we asked for an organ donation

May 14, 2025 · Rock Man

I’m writing to document a deeply disappointing experience during a recent stay at the Holiday Inn Express & Suites Southside, booked by CARF International for an audit. Upon arrival, my colleague and I were shocked by the condition of the property—the lobby, hallways, and elevator were in disrepair. The front desk informed us the hotel was under construction. After a long flight, I asked for bottled water, either complimentary or for purchase, and was told there was none. That night, I had to drink tap water from a bathroom cup. After a 12-hour workday, I returned to find my bed unmade and no towels. When I called the front desk, the staff insisted the room had been cleaned. When I said it hadn’t, she replied, “I’m not housekeeping—what do you want me to do?” I asked for the manager, but she refused to give a name. When I said I’d file a complaint, she replied, “Do it then, that’s fine,” and hung up. I called back three times—no answer. I went downstairs. She denied hanging up and said, “Do I look like housekeeping?” I explained I was a paying guest who deserved respect. She accused me of threatening her (which I did not) and said I was being checked out—at 11:00 p.m. The security guard tried to de-escalate and told her she was taking it too far, but she insisted, “I’m in charge—she has to go.” Police arrived. I asked the officer to speak with the guard who witnessed it. He refused, saying he was only enforcing the removal. I was forced to leave at 11:00 p.m. in a city where I don’t live. Thankfully, the Omni Hotel accommodated me after I explained what happened. This was unacceptable. Whether racism or awful service, I was disrespected, denied hospitality, and evicted for requesting basic service. Neither I, my company, nor our partners will use the Holiday Inn brand going forward. I’ll be sharing this widely so others—especially travelers of color—know how guests are treated here. Holiday Inn must take a hard look at this property and its staff.

Mar 26, 2025 · Tava Scott

Stayed here for the AC/DC concert. They were remodeling which was no big deal. My complaints are we had 4 people in the room and after dinner had a bunch of leftovers, probably around 50$ worth, and the refrigerator wasn't working which we didn't know until the next day after it was all spoiled. Also, they closed the breakfast early which caused 2 of us to not be able to eat. Told the clerk when we checked out and barely got a response. I stay at IHG properties all the time and was a little disappointed in the response. They did provide us with an early check-in, which was wonderful as the clerk was fun and interacted with a lot of people, and complimentary parking due to the ongoing construction which looks very nice.

May 12, 2025 · Brian Toye

What an absolute nightmare of a hotel. First of all, they are renovating so I will say the lobby and rooms (that are finished look good) but that is about all I can say in terms of positives. First there is that nasty speaking front desk person, Farhand or something like that. His tone of voice was disrespectful and he seemed to not really care about anything. Seemed extremely lazy and did not care to meet our needs. Then the back gate was open all night long, which left any car there open to being robbed. No pool, no gym in case you were wondering. Also I swear I saw a roach in the bathroom at one point to which the front desk was no help.

May 03, 2025 · Kessi Rae

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