Hotels Near Of MeLouisianaOrleans ParishNew OrleansFrench QuarterChartres Street
316 Chartres St, New Orleans, LA 70130, USA
Check-In: The check-in process was frustrating, to say the least. The small lobby was completely full upon arrival, with people trying to check in or check out. Only one person was working at the desk. The phone was ringing continuously, and the music was blaring, making it difficult to hear. I attempted to check in early but was told the room wasn't ready. The clerk took my number and luggage and said I would receive a text when the room was available. Check-in time was 3:00 p.m. Shortly after that time, I returned to the hotel and was told the room was ready; they clearly had forgotten to text me. Room: Very, very small. There was no place to put clothing (no chest of drawers). This hotel was formerly a W property, so it still has some nice amenities such as an espresso machine and upgraded decor. However, they are clearly struggling with upkeep. This may be part of why the hotel changed brands. The shower wasn’t very clean and had rust. The air conditioning did not work properly and failed to cool the room effectively. It was extremely hot and humid in NOLA, and despite setting the thermostat to 60 degrees, I suspect the coolest it ever got in my room was about 71–72 degrees. This made it hard to sleep some nights. The phone in my room was completely disconnected from the wall and did not work. The rooms are also very loud. Anytime someone entered or exited their room, the sound of the door slamming reverberated through the hallway. It made for long nights and early mornings. Housekeeping: Extremely loud. Staff shouted down the hallways and used the swing bar lock to prop doors open, which caused loud slamming every time they entered or exited a room. As mentioned above, it was incredibly frustrating to be woken up by near-constant door slamming each morning. While the housekeeping team did a good job cleaning, they should consider using a proper doorstop instead of the swing bar lock. Combined with the ineffective AC, this was one of the most frustrating parts of the stay. Service: The front desk staff left much to be desired. They were largely unhelpful, not friendly, overwhelmed, and poor communicators. Room service was prompt and decent. The hotel charges an unnecessary destination fee of $30 per day. I stayed six nights and only used room service once. It was okay, but the extra fee felt unjustified. Bar: I tried to get a drink twice. With only one bartender and busy hotel nights, I ended up walking away both times after waiting 10–15 minutes. As mentioned above, the destination fee is difficult to justify, especially when services are not easily accessible unless you order room service daily. Amenities: The pool was very small. I didn’t use it, but it hardly seemed relaxing with children screaming nearby. There was a small courtyard that looked inviting. Safety/Security: The elevator does not require a key, which is concerning. A gate is closed during late-night hours to prevent unauthorized entry, but considering a recent prisoner escape event, I expected more robust security from this venue. Location: Decent. Value for Money: Not worth it. There are plenty of other hotels in the Quarter to consider.
For those of us in Louisiana, a trip to New Orleans is often about immersing ourselves in history, charm, and the undeniable spirit of the French Quarter. Finding the right place to stay can truly define the experience, and Hotel de la Poste – French Quarter, a Renaissance Hotel, offers a unique blend of historic character and modern amenities right in the heart of it all.
Located at 316 Chartres Street, this hotel, formerly a W property, aims to provide an enchanting refuge behind its historic façade. It promises an escape where luxury meets local charm, with thoughtfully reimagined interiors that draw inspiration from the mystic bayou and the Quarter's vibrant musical heritage. While recent guest feedback has highlighted areas for improvement, such as room size, air conditioning effectiveness, and certain service aspects, the hotel's prime location and unique design elements like jewel-toned interiors and Cypress tree murals still hold significant appeal for those looking to capture the authentic New Orleans atmosphere. For Louisianans seeking a stay deeply rooted in the French Quarter's magic, with a touch of contemporary flair and the convenience of being steps away from legendary streets, Hotel de la Poste offers a compelling, albeit sometimes imperfect, proposition. It's a place that invites you to experience the French Quarter's infectious energy directly, followed by a retreat to what aims to be a peaceful sanctuary.
Hotel de la Poste – French Quarter, A Renaissance Hotel, boasts an enviable address at 316 Chartres St, New Orleans, LA 70130, USA. This prime location places it right in the heart of the historic French Quarter, making it exceptionally accessible for those of us visiting New Orleans from other parts of Louisiana.
From this hotel, you are literally steps away from some of the city's most iconic landmarks and vibrant attractions. Bourbon Street, renowned for its lively music, nightlife, and unique atmosphere, is just a 5-minute walk away. Similarly, Canal Street, which serves as a major thoroughfare connecting the French Quarter to the Central Business District, is also within comfortable walking distance.
The historic Jackson Square, home to St. Louis Cathedral, street performers, and local artists, is also incredibly close, typically reachable within a 6-minute stroll. This proximity allows guests to easily immerse themselves in the cultural heart of New Orleans, from enjoying a beignet at Café Du Monde to exploring the antique shops of Royal Street.
While the hotel does offer valet parking, it comes with a significant daily fee, reflecting its central location in a bustling historic district where parking is at a premium. However, the excellent walkability of the French Quarter largely negates the need for a car once you've arrived. Public transportation options, including streetcars, are also readily available nearby, providing convenient access to other neighborhoods like the Garden District or the Museum District. For Louisianans eager to experience the true essence of the French Quarter on foot, this location is hard to beat.
Hotel de la Poste – French Quarter, A Renaissance Hotel, offers a range of services designed to cater to its guests, though some past reviews indicate variability in execution.
Hotel de la Poste – French Quarter, A Renaissance Hotel, aims to blend historic charm with modern comforts. Here are some of its key features and highlights:
As part of the Marriott Bonvoy family, Hotel de la Poste – French Quarter, A Renaissance Hotel, frequently participates in various Marriott promotions and offers. To find the most current and advantageous deals, it's always best to check their official Marriott website or contact the hotel directly. However, here are common types of promotions you might encounter:
It's crucial to thoroughly review the terms and conditions for each promotion, including cancellation policies, blackout dates, and any specific requirements. Booking directly through the Marriott website is often the most reliable way to secure these offers and ensure all benefits are applied to your reservation.
To learn more, book your stay, or get in touch with Hotel de la Poste – French Quarter, A Renaissance Hotel, here are their contact details:
Address: 316 Chartres St, New Orleans, LA 70130, USA
Phone: (504) 581-1200
Mobile Phone: +1 504-581-1200
For us Louisianans, a visit to New Orleans is a chance to reconnect with our state's vibrant cultural heartbeat. Hotel de la Poste – French Quarter, A Renaissance Hotel, offers a compelling option for a local getaway, particularly for those who prioritize immersion in the historic French Quarter.
The most significant appeal for locals lies in its unbeatable location. Being right on Chartres Street means you can step out your door and immediately be enveloped in the sights, sounds, and smells that define the French Quarter. Whether it’s a spontaneous stroll down Bourbon Street, a quiet morning coffee at a nearby cafe, or an evening enjoying live jazz, everything is literally within minutes. This walkability is a huge advantage, allowing us to ditch the car and truly become part of the Quarter's unique pedestrian-friendly atmosphere.
While some guest feedback has pointed to areas like room size or service consistency that might need attention, the hotel's charm often shines through its historic setting and modern design touches. The quiet courtyard with its pool offers a valuable respite from the Quarter's lively pace, a serene spot to unwind. For locals who appreciate character, history, and being at the epicenter of New Orleans' most famous district, Hotel de la Poste provides a distinctive experience. It’s ideal for a romantic weekend, a cultural exploration, or simply a chance to fully soak in the essence of the Crescent City without the need for extensive travel once you've arrived. It's an opportunity to truly live like a tourist in your own backyard, embracing the vibrant spirit of New Orleans directly from its historic core.
316 Chartres St, New Orleans, LA 70130, USA
Check-In: The check-in process was frustrating, to say the least. The small lobby was completely full upon arrival, with people trying to check in or check out. Only one person was working at the desk. The phone was ringing continuously, and the music was blaring, making it difficult to hear. I attempted to check in early but was told the room wasn't ready. The clerk took my number and luggage and said I would receive a text when the room was available. Check-in time was 3:00 p.m. Shortly after that time, I returned to the hotel and was told the room was ready; they clearly had forgotten to text me. Room: Very, very small. There was no place to put clothing (no chest of drawers). This hotel was formerly a W property, so it still has some nice amenities such as an espresso machine and upgraded decor. However, they are clearly struggling with upkeep. This may be part of why the hotel changed brands. The shower wasn’t very clean and had rust. The air conditioning did not work properly and failed to cool the room effectively. It was extremely hot and humid in NOLA, and despite setting the thermostat to 60 degrees, I suspect the coolest it ever got in my room was about 71–72 degrees. This made it hard to sleep some nights. The phone in my room was completely disconnected from the wall and did not work. The rooms are also very loud. Anytime someone entered or exited their room, the sound of the door slamming reverberated through the hallway. It made for long nights and early mornings. Housekeeping: Extremely loud. Staff shouted down the hallways and used the swing bar lock to prop doors open, which caused loud slamming every time they entered or exited a room. As mentioned above, it was incredibly frustrating to be woken up by near-constant door slamming each morning. While the housekeeping team did a good job cleaning, they should consider using a proper doorstop instead of the swing bar lock. Combined with the ineffective AC, this was one of the most frustrating parts of the stay. Service: The front desk staff left much to be desired. They were largely unhelpful, not friendly, overwhelmed, and poor communicators. Room service was prompt and decent. The hotel charges an unnecessary destination fee of $30 per day. I stayed six nights and only used room service once. It was okay, but the extra fee felt unjustified. Bar: I tried to get a drink twice. With only one bartender and busy hotel nights, I ended up walking away both times after waiting 10–15 minutes. As mentioned above, the destination fee is difficult to justify, especially when services are not easily accessible unless you order room service daily. Amenities: The pool was very small. I didn’t use it, but it hardly seemed relaxing with children screaming nearby. There was a small courtyard that looked inviting. Safety/Security: The elevator does not require a key, which is concerning. A gate is closed during late-night hours to prevent unauthorized entry, but considering a recent prisoner escape event, I expected more robust security from this venue. Location: Decent. Value for Money: Not worth it. There are plenty of other hotels in the Quarter to consider.
May 23, 2025 · J DGreat stay with everything we needed! My sister called ahead to send us a charcuterie board but they delivered chocolate covered strawberry’s and a bottle of champagne instead 🤷♀️ the note she wanted to include was super oddly phrased by the staff who wrote it out. Gave us a good laugh. Highly recommend overall! We loved our room and view of the charming courtyard & pool and being walking distance to everything in the French quarter.
Feb 17, 2025 · Mia KinderWhat an amazing hotel and experience! I’ve stayed here 3 times now, and will definitely be coming back. They have great rooms with balconies, really comfortable beds (I’m used to my Casper at home which is 12/10), great customer service and amenities. The beignets are to die for! They’re the larger surface type (like cafe beignet), and are so delicious, along with the praline sauce. I will be staying here again, for sure!!
Apr 29, 2025 · bee savageSo… the front clerk who checked me in asked for a card and charge $150 to it and told me it was for incidentals… I didn’t get any food/drink at the hotel because I didn’t want to and knew incidentals are credited back to the card… fast forward to check out… the woman at the front tells me that it wouldn’t be refunded because there is another $175 fee for some program that is not optional so they keep the $150 and then charge the extra $25 to my credit card… the non-optional program… you get $30/day credit for tours and $30/day credit toward food/drink at hotel. I explained to her the check in clerk did not explain that and all she said was “sorry about that.” Quite irritating to have just paid $175 for literally absolutely nothing because I wasn’t aware. The other not great part was one day the cleaning staff didn’t even clean my room when I was gone all day at the first day of jazz festival… returned to my room to shower, etc and it was the way I left it in the morning. So yeah, overall not happy. If they would have offered something to soften the blow or some other incentive to keep me as a customer then maybe I stay at this place and marriots in the future but how it was handled has had the exact opposite effect and I will not be staying at any marriots in the future. Disappointing.
May 04, 2025 · Jordan SteinleyHighly recommend passing on this hotel. First of all, we checked in at midnight, and they had overbooked the room we had paid for (booked with Marriott and confirmed with the hotel months prior). Offered us a smaller room that was in disrepair -leaking ceiling, litter, and doors that opened up to a public staircase (I had children) which did not feel safe. Was told they would move us into the room I ordered the following day, which didn’t happen until 8pm the next day. The management never apologized or took responsibility, despite telling me that they would “take care of us”. Only when pressed she took off $100 off a weeks stay which was literally nothing. They also offered us “comped lunch” and this wasn’t given until I insisted. I asked for the bill out last day and was told they don’t do that until we leave. We were leaving at 3:45 AM. Again, no accountability, no communication, and generally the front desk staff are left to fend for themselves. Many of them were kind and apologetic but largely powerless. One young man was downright smug and laughed when I told him I was unhappy. Again, way too much went wrong here and I would stay clear of this property. I am still trying to resolve billing.
Apr 19, 2025 · beth burke
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