Residence Inn Boston Downtown/South End ico

Residence Inn Boston Downtown/South End

Hotels Near Of MeMassachusettsSuffolk CountyBostonRoxburyWashington Street

2001 Washington St, Roxbury, MA 02119, USA

4.0

I booked this hotel for one of my employees, and there was an issue with my prepayment and guest details. I called to confirm before check-in, and the woman I spoke to was incredibly helpful. She took the time to explain various prepayment options to me, and made sure that my team member was all set for their arrival. As a regular provider of above and beyond service, I truly appreciate how Nicole went out of her way to assist me to her fullest extent. I have never been to Boston myself, but I would stay here in a heartbeat because of how helpful she was.

Emily Van Liew
  • Overview
  • (857) 776-3000
  • www.marriott.com

Residence Inn Boston Downtown/South End Introduce

For individuals and teams searching for "Hotels Near Me" in Boston, particularly in the vicinity of the South End and Roxbury neighborhoods, the Residence Inn Boston Downtown/South End stands out as a strong contender, especially for extended stays. Located at 2001 Washington St, Roxbury, MA 02119, USA, this all-suite hotel offers a blend of home-like comforts with the conveniences of hotel services, making it a popular choice for business travelers, relocating families, and leisure guests exploring the city.

Environment: Modern Comfort in a Dynamic Urban Setting

The Residence Inn Boston Downtown/South End provides a modern and well-maintained environment designed to cater to both short and extended stays. As an all-suite hotel, it offers guests more space and amenities than a traditional hotel room, promoting a comfortable and productive atmosphere. The interior is sleek and contemporary, reflecting the brand's commitment to modern design and functionality. While situated in Roxbury, its designation as "Downtown/South End" reflects its strategic proximity and easy access to both areas, blending urban convenience with a sense of community.

The hotel is a smoke-free property, ensuring a fresh environment for all guests. Common areas, including the lobby and dining space, are kept clean and inviting. Reviews consistently praise the hotel's cleanliness, with one guest noting the overall good condition despite some minor room aspects that "left a little to be desired" for a particular individual, which is common for hotels with various room types. The hotel's setting also benefits from being close to public transportation options, including bus lines and the "T" (Boston's subway system) at Ruggles Station (less than 0.5 miles away) and Massachusetts Avenue Station (14-minute walk), providing convenient access to various parts of Boston. A major convenience is a grocery store located directly across the street, allowing guests easy access to supplies for their in-suite kitchens.

Services: Exemplary Support for Extended Stays

The service at Residence Inn Boston Downtown/South End is a significant strength, frequently highlighted in guest reviews. The staff is consistently described as "incredibly helpful," "friendly," and going "above and beyond." One reviewer, a "regular provider of above and beyond service" themselves, particularly appreciated how a staff member named Nicole "went out of her way to assist me to her fullest extent" with prepayment and guest details for an employee's stay. This level of proactive and personalized service is a hallmark of the hotel's commitment to guest satisfaction.

As a Residence Inn, a core service offering is the complimentary daily breakfast. Reviews describe the breakfast as "very diverse, always on time and tasty," providing a strong start to the day. For extended stays, a complimentary grocery shopping service is available, allowing guests to have their in-room kitchens stocked with their preferred items, a truly invaluable amenity for those staying for several days or weeks. Other convenient services include a 24-hour front desk, dry cleaning and laundry services, and self-serve laundry facilities, catering to a variety of guest needs.

For business travelers, the hotel offers a business center, meeting facilities, and free Wi-Fi throughout the property, ensuring productivity away from the office. Valet parking is available (for a fee), which is a common and often necessary service in urban Boston. The hotel is also pet-friendly (with an extra charge), acknowledging the needs of guests traveling with their animal companions, with service animals exempt from fees.

Features: Home-Like Comforts and Comprehensive Amenities

The Residence Inn Boston Downtown/South End is designed with features that make it feel like a home away from home, particularly for extended stays. All 135 accommodations are suites, available in studio and one-bedroom configurations. These suites are notably spacious, ranging from approximately 441 sq ft for studios to 603 sq ft for one-bedroom suites. A standout feature in every suite is the fully equipped kitchen, which includes a refrigerator, microwave, stovetop, dishwasher, and kitchenware, allowing guests to prepare their own meals and maintain their routines. A separate dining area and separate living and sleeping areas (in 1-bedroom suites) further enhance the sense of space and functionality.

In-room amenities also include comfortable beds, 49-inch flat-screen TVs with premium channels, coffee/tea makers, iron/ironing boards, and private bathrooms with complimentary toiletries and hair dryers. Climate control (air conditioning) ensures comfort regardless of the season. Accessibility features are also available in some rooms, including hearing and mobility accessible options with features like roll-in showers or grab bars.

Recreational features include a 24-hour fitness center, allowing guests to maintain their workout routines at their convenience. While the hotel does not have a pool, its comprehensive fitness offerings cater to wellness needs. A bar/lounge is available on-site, offering a relaxed setting for unwinding after a day of work or sightseeing. The hotel also boasts 3 meeting rooms with a total of 1,484 sq ft of event space, making it suitable for small business meetings or social gatherings. Its convenient location near major Boston institutions like Boston Medical Center, Northeastern University, and Tufts Medical Center makes it a practical choice for visitors associated with these organizations.

Promotional Information: Thrive During Your Boston Stay

The Residence Inn Boston Downtown/South End positions itself as a place where guests can "set a pace that suits you" and "thrive" during their stay, whether for a few days or several months. Their promotional messaging emphasizes the comforts of home, the convenience of fully equipped kitchens, and the benefits of a complimentary breakfast. They highlight their status as a "modern hotel" in Roxbury with easy access to downtown Boston, hospitals, and universities.

As a Marriott property, the hotel participates in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points, and often access special member rates and benefits like free in-room Wi-Fi and mobile check-in. The hotel frequently offers various deals and packages, such as "Planning Ahead Pays Off" for advance bookings, "Summer Savings & Packages," and "Fill Your Fridge" which provides a $25 gift card for every 7 nights stayed, catering to extended-stay guests. Guests can check the Marriott website or call directly at (857) 776-3000 or +1 857-776-3000 for the latest promotions and to make reservations.

Reviews consistently laud the hotel's value, cleanliness, and the exceptional helpfulness of its staff. The location, while not in the immediate city center, is well-regarded for its accessibility to public transport and proximity to key institutions and a grocery store. The Residence Inn Boston Downtown/South End serves as a reliable and comfortable base for a diverse range of travelers to Boston, offering a comprehensive and accommodating experience.

Residence Inn Boston Downtown/South End Photos

Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5
Residence Inn Boston Downtown/South End 5

Residence Inn Boston Downtown/South End Location

Residence Inn Boston Downtown/South End

2001 Washington St, Roxbury, MA 02119, USA

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Reviews

I booked this hotel for one of my employees, and there was an issue with my prepayment and guest details. I called to confirm before check-in, and the woman I spoke to was incredibly helpful. She took the time to explain various prepayment options to me, and made sure that my team member was all set for their arrival. As a regular provider of above and beyond service, I truly appreciate how Nicole went out of her way to assist me to her fullest extent. I have never been to Boston myself, but I would stay here in a heartbeat because of how helpful she was.

May 13, 2025 路 Emily Van Liew

Very nice somewhat economical hotel. Breakfast was very diverse always on time and tasty. Service was good. Every staff member. I talked to as friendly and helped me where they could. The room was nice. You left a little to be desired but overall I have no complaints.

Apr 18, 2025 路 Alex

I'm giving 4 total stars because its very nice but there were issues that may be not their fault. I liked the hotel, the staff and my suite. Upon arrival there was construction going on and the street with the hotel entrance was blocked off. We were unable to get thru and we called, then ended up parking across the street and going inside. Alejandro 馃 was very nice and attentive. He checked me in and then came outside and moved a few cones so we could get thru. That construction was gone the next day but there was more construction right outside my window at the Baseball Field, which appeared to be a very nice field but I could have done without the noise. There was also alot of outside noise. Always a police? or other siren that oddly sound for only a few seconds 馃 But like I said, these are things that are out of the hotels control. The breakfast was ok. The food was good but I would have liked a few more options like some kind of breakfast potatoes. The hot food options were different each day but no potatoes..hash or home fries 馃槩 But they did have muffins, scones, yogurt, fruit..etc. Also a Belgium waffle maker. My room was very nice. Freezing AC 馃ザ馃 and the kitchenette was lovely. Everything you need, plates, silverware and dishwasher, microwave, range top and full size fridge that was nicer than my damn fridge at home 馃え. The gym was nice as well but no pool. So overall I have to give them 4 stars because it is a nice clean hotel. I just had some, lets say outside issues. I would come back if I was in town again.... but I'm not. Drivers are psycho out there and double parking is just normal.

May 08, 2025 路 ghettostricken

I took a weekend off from my family to get some peace. The room was clean (bathroom, bed, kitchenette). But i had a lot of trouble connecting to the wifi. The concierge also failed to mention how to reenter the building by tapping your card on the second entry panel, so i thought they had to let me in each time. The complimentary breakfast was sub-par, but the food staff did their best to replenish the sevrving trays. Only advantage would be the close distance to the main city.

Mar 02, 2025 路 Stephanie Thimote

Very clean, updated rooms. Friendly staff at the reception area. I heard from locals that its not the safest neighborhood but i never really encountered any issues during my 7 day stay here. I even walked around the neighborhood. The only thing that needs improvement here is the breakfast options and the rude cleaning ladies, they鈥檙e supervisor especially was very rude. She seems like she needs manners training.

Apr 10, 2025 路 Christian O

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