Soho Garden Hotel

All the mixed reviews kind of worries us a bit. But we have a great experience here. The “noise” from the street was not bad at all. We could sleep very well. The heating and hot water works well. The receptionists are friendly. There are good supplies in the lobby. Location is great. Many subway lines literally next door.

We were looking for a semi-affordable place to simply sleep and have as a home base and it served that purpose. By no means a nice hotel. It was clean and had what we needed. The room is small and the street is very noisy-you'll need to wear provided ear plugs all night. The bed, towels and pillows are not super comfortable. You cannot control the central air in your room so the temperature is hit or miss. But it is a fairly central location right next to the subway. Kind of a shady street, lots of vendors, homeless, etc. You're going to get what you're paying for. If you just want a place to plop at night, its a decent option.

In New York City, I hoped to find, A hotel stay that would ease my mind. But dirty floors and grime in sight, Made me regret my choice that night. No staff around, the lobby bare, No one to answer, no one to care. I called ten times, but all in vain, Left waiting, frustrated, and full of disdain. Thin walls exposed each late-night fling, With noises that made my ears sting. The street below a loud parade, Of slamming doors and sounds that stayed. The fire alarm with its endless beep, Kept me awake, robbed me of sleep. Vagrants outside selling bags so fake! Half used CVS body wash in the shower, for goodness’ sake! The tap water? A foul, foul taste, Not one moment here was worth the waste. I’d never stay again, that’s clear, This hotel is my worst nightmare!

Please take into consideration all of the NEGATIVE 1-star ratings of this hotel. It will save you a lot of trouble. These people will scam you and take your money. My friend had her card charged for a night she didn’t stay and they will not process a refund. How is this ethical? Don’t trust these people with your card information. Do not trust these people to deliver any customer service. Save yourself the headache and book somewhere else.

Terrible staff! Mold throughout the rooms, it was clear the sheets and towels were used and the dismissive staff made no accommodation. Very unsafe conditions. Book anywhere else but here!