Hotels Near Of MePennsylvaniaMontgomery CountyKing of PrussiaMancill Mill Road
875 Mancill Mill Rd, King of Prussia, PA 19406, USA
I’ve stayed at this hotel several times over the past year for work. It’s a good location in proximity to my clients, close enough to King of Prussia without being right in the middle of the traffic/noise. The rooms are a good size, beds comfortable and I’ve never had an issue with cleanliness. However, I have had some maintenance issues there (a leaky sink, broken shower handle, etc.). There was nothing that caused me to change rooms but I always brought it to their attention while checking out. I never received a thank you, an apology or any type of compensation for any issues. However, that isn’t the reason for the low stars. I went to check in today and drove up to a basically deserted parking lot (5 or fewer cars in the parking lot) and the hotel was dark. I went to walk up to the lobby and couldn’t see anyone. After calling the hotel, I was informed that there was no electricity to the hotel. Again, no apology or offer to do anything about it. I pushed for my options and was only given the opportunity to cancel my reservation and book at a “sister” hotel that was 20 minutes away at their normal rate despite the fact that there were several closer (also Marriott branded!) hotels. I cancelled my reservation completely and moved to a different brand. I’m disappointed in the way they handled the situation and feel like there were many other ways to do it.
For those in King of Prussia, PA, and surrounding areas searching for "Hotels Near Of Me" that combine comfort with convenience, SpringHill Suites Philadelphia Valley Forge/King of Prussia offers a compelling option. Situated at 875 Mancill Mill Rd, King of Prussia, PA 19406, USA, this hotel provides a pleasant stay with a focus on spacious accommodations and essential amenities. You can contact them at (610) 783-1400 or +1 610-783-1400.
Environment and Ambiance:
SpringHill Suites Philadelphia Valley Forge/King of Prussia is strategically located to offer both accessibility and a degree of separation from the busiest parts of King of Prussia. Guests appreciate its "good location in proximity to my clients," highlighting its suitability for business travelers. It strikes a balance by being "close enough to King of Prussia without being right in the middle of the traffic/noise," which is a significant advantage for those seeking a quieter stay while still having easy access to the area's attractions. The hotel's surroundings provide a more serene environment compared to properties directly within the bustling mall district. As a Marriott brand, SpringHill Suites typically aims for a modern and inviting ambiance, with common areas designed to be comfortable and functional for both relaxation and work. The lobby and guest spaces often feature contemporary decor, creating a pleasant atmosphere. However, as with any property, occasional maintenance issues or unforeseen circumstances like power outages can impact the immediate ambiance, though the staff's handling of such situations can greatly influence the guest perception of the environment.
Services and Amenities:
SpringHill Suites Philadelphia Valley Forge/King of Prussia offers a range of services and amenities designed to cater to both short and extended stays. A key amenity for guests is the complimentary breakfast, which is a standard offering across the SpringHill Suites brand. This typically includes a variety of hot and cold items, such as eggs, sausage, fresh fruit, yogurt, and waffles, providing a convenient and cost-effective start to the day. The hotel also features an indoor pool, allowing guests to swim and relax regardless of the weather. A fitness center is usually available for those who wish to maintain their exercise routines while traveling.
For business travelers, complimentary Wi-Fi is provided throughout the property, ensuring guests can stay connected for work or leisure. The hotel also offers flexible meeting spaces, which can be utilized for small gatherings or corporate events. A 24-hour market or convenience store is generally on-site, offering snacks, beverages, and travel essentials for purchase. Additionally, on-site laundry facilities are typically available, which is a valuable amenity for guests on longer trips.
The hotel's staff plays a crucial role in service delivery. While one guest reported a lack of apology or compensation for maintenance issues, another review lauded the "top notch" front desk staff and general manager during a power outage, emphasizing their grace, professionalism, and commitment to guest safety and comfort. This suggests a mixed experience with staff responsiveness depending on the situation. However, the positive review highlights instances where staff went "above and beyond," ensuring safety and managing a difficult situation effectively, indicating a strong capability for guest care under challenging circumstances.
Features: Spacious Suites and Reliable Brand Standards:
A defining feature of SpringHill Suites is its all-suite accommodations. The rooms are designed to be more spacious than traditional hotel rooms, typically including separate living and sleeping areas. This layout provides guests with more room to spread out, relax, or work. Guests have noted that the "rooms are a good size" and the "beds comfortable." Each suite usually includes a mini-fridge and microwave, which are highly appreciated for storing snacks, beverages, and heating leftovers, providing a home-like convenience. The presence of a "very small closet" was also noted for drying bathing suits, indicating thoughtful, albeit compact, storage solutions.
Cleanliness is another critical feature, with a guest explicitly stating they "never had an issue with cleanliness." This consistency in hygiene is a fundamental expectation for many travelers. While maintenance issues such as "a leaky sink, broken shower handle, etc." have been reported, the fact that they did not necessitate a room change suggests they were minor. However, the lack of acknowledgment for these issues by staff is a point of concern for some guests. The hotel's affiliation with the Marriott brand often implies a certain level of quality and consistency in services and facilities, which is a key feature for many travelers who rely on brand standards.
The location remains a significant draw, offering proximity to King of Prussia Mall for shopping, Valley Forge National Historical Park for historical exploration, and other local attractions. This makes it a practical choice for tourists exploring the area and business travelers needing convenient access to local companies and amenities.
Promotional Information and Guest Feedback:
As a Marriott-branded hotel, SpringHill Suites Philadelphia Valley Forge/King of Prussia participates in the Marriott Bonvoy loyalty program. Members can earn and redeem points for stays, and often receive exclusive benefits, including special rates and potentially late check-out. Marriott frequently offers various promotions, such as seasonal discounts, package deals, or bonus points offers, which can be found on their official website. It is always advisable for potential guests to check the Marriott website or contact the hotel directly for the most current promotional information and to ensure the best available rates.
Customer reviews offer a mixed but insightful perspective on the hotel. While some guests consistently experience comfortable stays with clean rooms and good location, maintenance issues and the hotel's handling of unexpected situations like power outages have drawn both praise and criticism. One review expressed disappointment with the lack of proactive solutions or apologies during a power outage, leading to a cancellation. In stark contrast, another review highlighted the exceptional response of the "top notch" front desk staff and general manager during a power outage, praising their grace, safety measures, and friendly demeanor despite the inconvenience. This dichotomy suggests that while systemic issues might exist (e.g., maintenance), the individual staff's handling of a situation can significantly impact guest satisfaction. The positive feedback about staff during a crisis, such as Linda's mentioned by a guest, underscores the potential for excellent service. Therefore, while some aspects like the complimentary breakfast or internal maintenance might occasionally fall short, the hotel's strengths lie in its convenient location, spacious suites, and the dedication of certain staff members, making it a viable "Hotels Near Of Me" option, especially for those who value location and room comfort.
875 Mancill Mill Rd, King of Prussia, PA 19406, USA
I’ve stayed at this hotel several times over the past year for work. It’s a good location in proximity to my clients, close enough to King of Prussia without being right in the middle of the traffic/noise. The rooms are a good size, beds comfortable and I’ve never had an issue with cleanliness. However, I have had some maintenance issues there (a leaky sink, broken shower handle, etc.). There was nothing that caused me to change rooms but I always brought it to their attention while checking out. I never received a thank you, an apology or any type of compensation for any issues. However, that isn’t the reason for the low stars. I went to check in today and drove up to a basically deserted parking lot (5 or fewer cars in the parking lot) and the hotel was dark. I went to walk up to the lobby and couldn’t see anyone. After calling the hotel, I was informed that there was no electricity to the hotel. Again, no apology or offer to do anything about it. I pushed for my options and was only given the opportunity to cancel my reservation and book at a “sister” hotel that was 20 minutes away at their normal rate despite the fact that there were several closer (also Marriott branded!) hotels. I cancelled my reservation completely and moved to a different brand. I’m disappointed in the way they handled the situation and feel like there were many other ways to do it.
Feb 18, 2025 · Katie GalaskaMyself and 3 other friends stayed at this property for a birthday weekend with friends. While returning to the hotel Saturday evening, March 1st we realized there was no electricity in the hotel. I just have to say the front desk staff and the general manager that came in due this issue were top notch. They handled everything and everyone with grace. It was a tough situation and some guests were not happy and took out on the staff. This was unfortunate because not one of those staff members had any control over a power outage. Nonetheless, we made the best of it. We hung out in the lobby and tried to make light of the situation with the staff so they were not stressed. The staff went above and beyond to ensure everyone's safety and did not complain if we asked questions. I cant say enough good things about how this was handled. Was it inconvenient, yes, but you just gotta make the best of it. We actually enjoyed our time in the lobby just hanging out hoping the power would come back on. We joked with the staff and they were more than friendly. The only persons name I remember is Linda, but she and all the staff deserve recognition. I would not hesitate to book this property again simply based on how the staff handled the outage. Thank you SpringHill for making us feel safe and ensuring our comfort during the power outage.
Mar 06, 2025 · Ruth BaughmanNice hotel close to Malvern, King of Prussia Mall and Casino. Room was a large studio that slept 5. Basic breakfast with oatmeal, breads muffins and hot items like eggs and sausage. Coffee/tea bar all day. Free iced water too. Bar open at night for a quick drink. Outside pool was closed (spring). Tucked off the main road. Missed the turn twice..lol. Worth the stay.
Apr 18, 2025 · That- Tim-GuyChecked in last night and asked lady working at desk did they have the famous Belgian waffles,she said no only to wake up and find that they did! 👍🏽😋 Lovely stay beautiful people God is so Amazing! Thank you Father! Only issue was a bent nightstand leg in room 518 other than that everything was good!
Mar 16, 2025 · Clifton Pittman JrVery very very phonemonal rooms, the only issue I have was how the plug to the bath was broken. Asked for a small garbage bag at the front desk, then I was gifted a large garbage bag. Was hard to find the hotel as it was a road that was basically residential. That made the hotel hard to find at night. Finally, there was no lighting in the parking lot so it made it hard to navigate through. All and all great trips set aside from those few issues. Housekeeping not consistent.
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