The Gatsby Hotel

This was a surprising win for us based on some of the reviews which had me skeptical after booking. Came from out of town to take in a bit of the sights, and from the moment I called (day before arrival) all staff has been amazingly pleasant and assisting. The rooms are small (its NYC so you shouldn't be here for the hotel space) and in well kept condition. No carpets and hardwood floors which was a nice change and gives the rooms a modern/upgraded type appeal. Unlike some other experiences, water was available cold and hot thankfully. They do leave a modicum of toiletries which I hadn't even planned on. However, there is no hair dryer so just plan to have one with you if you need it. The security monitoring to get in and out also seems to be managed very well. You need your key card and they oversee any entries and exits. For NY this was honestly better than we expected. The only major cons to staying here are: there are stairs upon entry to get to the lobby check in area which cannot be bypassed, so it is NOT wheelchair friendly. You will have to haul any bags up these stairs to get inside. The hallways are also fairly narrow and as a result of hardwood flooring throughout, you will hear EVERYTHING and everyone will hear you. They provide earplugs and it quickly makes sense why, but if you're visiting for the sights, you can probably work around these minor things given the conditions are fairly well kept. For us also, the TV was not functioning. But again, we were here to leave the room, not stay long. If I was visiting again, I would definitely consider coming back here. Zandalee (front desk) was a pleasure to deal with.

I didn’t read the Google reviews before we booked to stay. We had not a drop of warm water let alone hot in our room. Through the shower or the tap. We just came from a long flight from London and all we wanted was a nice hot shower before heading for dinner. To our surprise, the water was so cold. There was literally not any warmth to it. When I tried to call to the front desk to ask them about it, the line was busy. When we went downstairs after not showering and needing to race out for dinner the front desk clerk said he would call maintenance and was very dismissive. The beds are very low. My spouse had a horrible sleep because of the lack of support of the mattress. Blankets were fine. It is a shoebox of a hotel and it’s fine for a 2 star but this is supposed to be a 3, but it’s definitely not worth the price and I wouldn’t stay here again or recommend it.

Okay experience overall. Room was clean but there was no hot water in the sink or shower. Seems to be a common issue with this hotel. The keycard locks for the doors are also very loud, and we were woken up by other people returning to their rooms through the night. Can’t really recommend it based on those things, we will find a different place to stay when we return to the area.

I had a nice stay here. Many people in the reviews made me hesitant because of their experience but my experience was good. The room was clean and comfortable, the staff was amazing, and the location had a lot of nice things near by. I got to check in early, they waved the fee for me, and there was hot water, the TVs worked I had no issues. The hotel is on a busy street so if the noise bothers you that much I wouldn’t stay here. But for me it was no problem. Only downside is there is no refrigerator or microwave in the rooms. But outside of that I had a pleasant stay.

- Rooms are very loud and you everything in the hallway outside - Cleaners seem to work all times of day - Internet is incredibly slow. I could not even do email - Room was missing an iron but had the ironing board and front desk did not have any spare I only recommend this if all you are looking for is a bed behind a locked door.