The Inn at Penn, a Hilton Hotel

Hotels Near Of Me Pennsylvania Philadelphia County Philadelphia University City Sansom Street

3600 Sansom St, Philadelphia, PA 19104, USA

4.0

Beautiful hotel about 2 blocks from UP Philadelphia Perleman Center. The hotel has Valet parking. Hotel and Valet staff are very helpful and friendly. The hotel restaurant is Louie Louie, and the food and service are great. Wait staff are personable and very efficient. I only gave 4 stars because the coffee, creamers, and teas weren't refilled one day. I did call the front desk and asked for more for the room but only received creamers and teas. At that point it was late, and I did not pursue it further. Aside from that, it was a great stay.

Virginia Bressler

Overview

(215) 222-0200
www.hilton.com

The Inn at Penn, a Hilton Hotel Introduce

For discerning travelers seeking a comfortable and strategically located stay in Philadelphia, The Inn at Penn, a Hilton Hotel, stands as a highly regarded option. Situated at 3600 Sansom St, Philadelphia, PA 19104, USA, this hotel is a prominent listing on the "Hotels Near Of Me" platform, catering particularly to those visiting the vibrant University City area. This detailed introduction will provide an objective overview of the hotel, encompassing its environment, services, features, and any implied promotional benefits, drawing from authentic customer experiences and general knowledge of Hilton properties.

Environment: At the Heart of University City's Vibrancy

The Inn at Penn's location at 3600 Sansom Street places it directly within the dynamic core of Philadelphia's University City. This is a highly sought-after environment, particularly for individuals and families connected to the academic and medical institutions that define the neighborhood. The hotel is conveniently positioned "about 2 blocks from UP Philadelphia Perelman Center," making it exceptionally convenient for those with appointments or affiliations at the University of Pennsylvania, including its medical facilities, and also within easy reach of Drexel University and the Children's Hospital of Philadelphia (CHOP).

The immediate surroundings are characterized by a lively urban atmosphere, with academic buildings, research facilities, and a diverse array of dining options. Guests can easily explore the numerous cafes, restaurants, and shops that cater to the student and professional population. The area is also well-served by public transportation, offering seamless connections to downtown Philadelphia's historical landmarks, cultural attractions, and business districts. Despite its urban setting, the hotel is described as "beautiful," suggesting a well-maintained and aesthetically pleasing presence that complements its prestigious location. This environment offers the perfect blend of academic gravitas, modern amenities, and urban convenience.

Services: Exemplary Hospitality and Dining Excellence

The service at The Inn at Penn, a Hilton Hotel, consistently receives high praise, contributing significantly to a positive guest experience. The "Hotel and Valet staff are very helpful and friendly," ensuring a warm and accommodating welcome. This high level of hospitality is a recurring theme, with guests noting that the "staff was friendly and welcoming throughout our stay." The availability of "Valet parking" is a convenient and highly valued service, especially in a bustling urban environment where parking can be challenging.

A standout feature of the hotel's service is its on-site restaurant, Louie Louie. Guests rave about the "food and service are great," with "Wait staff are personable and very efficient." This makes dining at the hotel a pleasurable experience, whether for breakfast, lunch, or dinner. While there was a minor issue with in-room coffee, creamers, and teas not being refilled one day, and only partially resolved upon calling the front desk, the overall sentiment regarding staff attentiveness remains overwhelmingly positive. This indicates that while minor lapses can occur, the hotel's dedication to guest satisfaction is generally strong. The phone numbers (215) 222-0200 and +1 215-222-0200 are available for direct inquiries and reservations, reflecting the hotel's commitment to accessibility for guests.

Features: Comfort, Cleanliness, and Modern Amenities

The Inn at Penn, a Hilton Hotel, offers a range of features designed to ensure a comfortable and pleasant stay for its guests. Key aspects highlighted by customer reviews and typical Hilton standards include:

Clean and Well-Maintained Rooms: Guests consistently describe their rooms as "clean, comfortable, and well-maintained," indicating a high standard of upkeep. This is fundamental to a positive hotel experience.
Comfortable Accommodations: The rooms are noted for being "comfortable," providing a restful environment after a day of activities or work.
On-Site Restaurant (Louie Louie): The presence of an acclaimed restaurant within the hotel is a significant feature, offering convenience and a high-quality dining experience. This eliminates the need for guests to search for external dining, especially upon arrival or late at night.
Valet Parking: This amenity greatly simplifies arrival and departure, particularly in an urban setting where self-parking can be scarce or expensive.
Convenient Location: Its strategic proximity to UPenn, Perelman Center, and other University City landmarks is a major draw for specific traveler segments.
Pleasant Atmosphere: Beyond specific amenities, the hotel is noted for having a "nice atmosphere," suggesting a welcoming and aesthetically pleasing interior design.

However, it is important to address a specific feature that received critical feedback: the "incredibly low" water pressure and inadequate "water temperature" in the shower/tub. This issue, which prevented a guest's daughter from soaking in the tub and never got "hotter than warm," was a notable disappointment. While the overall stay was positive, this specific utility issue is a point for the hotel to address for a truly seamless guest experience. Despite this, the general consensus points to well-appointed rooms and common areas.

Promotional Information and Booking on Hotels Near Of Me:

The Inn at Penn, a Hilton Hotel, leverages its Hilton brand affiliation and prime location as primary promotional assets on platforms like "Hotels Near Of Me." While specific, time-sensitive promotions are best verified directly on booking sites, the consistent positive feedback from guests serves as a powerful endorsement. Its appeal for local users and visitors to Philadelphia includes:

Unbeatable University City Location: Ideal for academic visits, medical appointments, and exploring the vibrant neighborhood.
Reputable Hilton Brand: Implies a certain standard of quality, service, and guest rewards programs (Hilton Honors).
Highly Praised Staff: Exceptional hospitality from the valet to the front desk and restaurant staff.
Excellent On-Site Dining: Louie Louie offers a convenient and high-quality culinary experience.
Comfortable and Clean Accommodations: Ensuring a pleasant and restful stay.
Convenient Valet Parking: A valuable amenity in an urban setting.

For those interested in booking, "Hotels Near Of Me" provides an easy platform to search for "The Inn at Penn, a Hilton Hotel," check real-time availability, and compare rates. Guests can also utilize the provided phone numbers, (215) 222-0200 or +1 215-222-0200, for direct inquiries or reservations. While the water pressure issue is a point to note, the overall experience at The Inn at Penn is clearly designed to be superior, making it a highly recommended option for anyone seeking a premium stay in Philadelphia's University City through "Hotels Near Of Me."

The Inn at Penn, a Hilton Hotel Photos

The Inn at Penn, a Hilton Hotel Location

The Inn at Penn, a Hilton Hotel

3600 Sansom St, Philadelphia, PA 19104, USA

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Reviews

Mar 27, 2025 · Virginia Bressler

We recently stayed in a standard room on the third floor at The Inn at Penn, a Hilton Hotel, and overall, it was a pleasant experience. The room was clean, comfortable, and well-maintained, and the staff was friendly and welcoming throughout our stay. However, the water pressure was incredibly low, which was disappointing—especially since my daughter is an athlete and needed to soak in the tub. Unfortunately, it took forever to fill and never actually did. Additionally, the water temperature never got hotter than warm, which wasn’t ideal. Aside from the water issue, the hotel itself was great, with a convenient location and a nice atmosphere. If they could improve the water pressure and temperature, it would make the stay even better!

Feb 03, 2025 · K Hansen

I checked out this morning around 8 AM, and unfortunately, this was my worst hotel experience to date. This was my first time staying at a Hilton property, and I had high expectations, especially since I was in town for my child’s medical appointment at CHOP. Positives: The only highlight of my stay was the valet supervisor, Luis. He was kind, courteous, and truly made an effort to provide great service. Hilton needs more employees like him who make guests feel welcome. Negatives: • Unwelcoming Check-In Experience: Upon arrival, the front desk staff made me feel as though I didn’t belong. Their demeanor was cold, and I immediately felt uncomfortable—so much so that I considered sleeping in my car instead. • Unsanitary Room Conditions: Upon entering our room, I pulled back the sheets to find black and yellow stains along with hair. I called the front desk to request new sheets, but the communication was poor, and the agent’s tone made me feel even more unwelcome. • Unprofessional Handling of Issues: After discussing the situation with my mother-in-law (who had booked the stay), she called the hotel to express concerns. Shortly after, I received a call from an employee named Dino, who was incredibly rude and dismissive. Instead of addressing the issue properly, he insisted on moving us to another room—even though my son was already asleep. Despite my objections, he continued to push for a room change in a tone that was abrupt and unprofessional. • Shocking Lack of Cleanliness: The next morning, as I stripped the bed to make it easier for housekeeping, I was horrified to discover bloodstains on my pillow. This experience was beyond unacceptable, especially for a Hilton property. I was already dealing with the stress of my child’s medical needs, and the lack of cleanliness and poor treatment from staff only made the situation worse. I hope management takes these concerns seriously and addresses both the hygiene and customer service issues at this location. Would not recommend, and I will not be returning.

Feb 25, 2025 · Carol Soltren

Great service from Deno. This amazing gentleman consistently exemplifies exceptional first class service at the Inn at Penn front desk. He sensed that I had a long day and blessed me and sent a fruit and cheese platter to my room. I’m grateful that The Inn at Penn is part of the Hilton family of hotels..They represent the Hilton brand well. See you again for the Penn Relays!

Apr 06, 2025 · Sandra Rozier

This marks my inaugural visit to both the hotel and the city, and I must say, it possesses a unique and remarkable character. During my time here, I experienced a sense of belonging, with a team that was consistently supportive and welcoming. The hotel is strategically positioned amidst numerous coffee shops, libraries, and grocery stores, ensuring you are conveniently close to all essential amenities. Observing the students immersed in their studies evokes a sense of nostalgia, transporting you back to that pivotal time filled with memorable experiences. I appreciated my stay and want to extend my gratitude to Amy for her exceptional hospitality. Her assistance in addressing my enquiries and providing valuable advice was instrumental in enhancing my experience.

Dec 11, 2024 · Ahmad Al-Ghamdi