The Pierre, A Taj Hotel, New York

2 E 61st St, New York, NY 10065, USA

4.0

The Pierre Hotel could be one of NYC’s finest—great location, lovely property—but the front desk and management’s utter refusal to fix guest problems ruin it. Two stays, two disasters. March: a week of cold showers despite multiple calls; management just talked, never acted. April: booked for three via ADP/Expedia, got a king bed and non-pullout couch. After endless arguments, management wouldn’t waive a $350 fee for an extra bed, blaming everyone but themselves. They don’t care about guests—just excuses. Elevator and room service staff are great, but the front desk? Zero stars. I’m taking my May and July bookings to The Plaza.

Waxhobby

Overview

(212) 838-8000
www.thepierreny.com

The Pierre, A Taj Hotel, New York Introduce

Nestled on the corner of 2 East 61st Street in Manhattan, The Pierre, A Taj Hotel, stands as a beacon of luxury and sophistication. This iconic hotel has been a symbol of New York City's vibrant hospitality scene since its inception. Owned by the renowned Taj Group, The Pierre combines Indian hospitality with classic American elegance to provide an unforgettable stay for discerning travelers.

Renowned for its opulent architecture and interiors designed by John Madin, The Pierre offers a blend of timeless grandeur and modern comfort. The hotel's location is ideal for exploring the city's top attractions, including Central Park, Fifth Avenue shopping, and world-class museums, all within easy reach.

At The Pierre, guests are treated to an array of luxurious amenities. The hotel boasts a 24-hour fitness center, a spa offering rejuvenating treatments, and a heated indoor pool. Room service provides a selection of fine dining options, ensuring that every guest's culinary desires are met with the utmost attention to detail.

When it comes to dining, The Pierre is home to several exquisite venues. The King Cole Bar is famous for its signature cocktail, the "Red Snapper," and offers an intimate atmosphere for enjoying a drink or a meal. For a more elegant experience, guests can dine at Lago by Julian Serrano, where contemporary American cuisine is crafted with the finest ingredients.

Luxurious Rooms and Suites: Each guest room and suite at The Pierre is a sanctuary of comfort and style, featuring marble bathrooms, custom furnishings, and stunning city views. Many rooms offer access to the Pierre Club Lounge, where guests can enjoy complimentary beverages and snacks.
Iconic Location: Situated in the heart of Midtown Manhattan, The Pierre places guests within easy reach of Central Park, Fifth Avenue shopping, and cultural landmarks like the Museum of Modern Art (MoMA) and the Guggenheim Museum.
Personalized Service: From check-in to departure, every interaction at The Pierre is designed to be seamless and memorable. The hotel's staff is committed to ensuring that every guest feels valued and well-cared for during their stay.

The Pierre, A Taj Hotel, New York, has garnered a reputation as one of the city's most desirable luxury accommodations. While some guests have highlighted occasional service challenges, particularly in front desk interactions, many others have praised the hotel for its elegant ambiance, exceptional staff, and world-class amenities. These varied experiences underscore the importance of individual encounters but do not diminish the overall grandeur of The Pierre.

Customer Feedback Highlights:

"The staff was always attentive and made our stay unforgettable."
"The King Cole Bar experience was exceptional, with top-notch service and delicious cocktails."
"The location can't be beaten, making it easy to explore all that NYC has to offer."

Whether you're visiting New York for business or pleasure, The Pierre offers an unparalleled blend of luxury, service, and convenience. Experience the magic of this iconic hotel and create memories that will last a lifetime.

The Pierre, A Taj Hotel, New York Photos

The Pierre, A Taj Hotel, New York Location

The Pierre, A Taj Hotel, New York

2 E 61st St, New York, NY 10065, USA

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Reviews

Apr 07, 2025 · Waxhobby

While out shopping & visiting the park, we made it a point to stop in & visit this iconic hotel. My husband Wanted to " take a peak"...his grandfather ran security back in the Hollywood set days...had a great cocktail & charcuterie at the restaurant bar...the service was! excellent...we plan to make it a point to stay there in the future!

Apr 07, 2025 · Darle Digney

We had a beautiful weekend stay at the Pierre! Everyone was so lovely, & friendly & welcoming. Room service was fabulous, housekeeping was fantastic & turn down service was lovely! The restaurant (Perrine) was gorgeous, food was amazing! The view from our room was to die for! Rooms were super clean, & beautifully organized! Our little one enjoyed his stay, kudos for the availability of the crib for our little one :) all the staff were super pleasant especially when interacting with our son! He especially loved his little gifts of bears upon arrival! 🥰 We will absolutely be back for a longer stay next time.

Jan 21, 2025 · Carolyn Gibeau

All in all a very nice experience at the hotel. The room was nice and spacious and the location is great. The staff were also nice and attentive. Granted, we didn’t purchase a Central Park view room, but the only view out of the windows was other buildings. The food also seemed very overpriced to me even for New York.

Mar 08, 2025 · David Trombello

This five star rating for service is inadequate. Should be six out of five! From the concierge staff who were all courteous and helped us find things and print boarding passes for us, to the elevator operator who all, always had a smile. The housekeeping staff, whom we never saw, did a remarkable job. Cleaning and tidying as well as turn down in the evening. A fresh bottle of water on each side of the bed. It was a luxurious experience from beginning to end.

Feb 16, 2025 · Nysha Nelson