Crowne Plaza New Orleans French Qtr - Astor

Hello, Louisiana! When you're planning your next adventure to the vibrant heart of our state, New Orleans, choosing the right place to stay can truly define your experience. If you're looking to be right in the thick of the action, with the French Quarter at your doorstep and Bourbon Street just steps away, then the Crowne Plaza New Orleans French Qtr - Astor is a hotel you'll want to consider.

New Orleans is a city brimming with history, music, and an undeniable energy that draws people in. Whether you're coming for the famous nightlife, delicious cuisine, or cultural immersion, having a convenient and comfortable base is key. The Crowne Plaza Astor offers exactly that: a prime location that puts you within easy reach of countless attractions, combined with amenities designed for a relaxing stay. While some past guests have shared feedback on specific service interactions, the hotel's unbeatable location and comfortable accommodations remain significant draws. Let's delve into what makes this hotel a noteworthy option for us locals looking to dive into the excitement of our beloved Crescent City.

Location and Accessibility

The Crowne Plaza New Orleans French Qtr - Astor boasts an undeniably superb location at 739 Canal St. @, Bourbon St, New Orleans, LA 70130, USA. This address positions the hotel at the iconic intersection of Canal Street and Bourbon Street, placing guests directly at the gateway to the world-famous French Quarter and all its vibrant energy.

The most significant highlight of this hotel's location is its immediate proximity to Bourbon Street. As one reviewer noted, it's a "Great location if you want to stay right by Bourbon st." This means guests can step out of the hotel and instantly be immersed in the lively atmosphere, music, and unique charm of one of New Orleans' most celebrated streets. The entire French Quarter is literally at your fingertips, allowing for easy walking access to historic sites like Jackson Square, world-renowned restaurants, art galleries, and numerous jazz clubs.

Being on Canal Street also offers tremendous accessibility. Canal Street is a major thoroughfare and a central hub for public transportation, including the city's iconic streetcar lines. From here, you can easily catch a streetcar to explore other popular neighborhoods like the picturesque Garden District with its stunning mansions, or head towards the Arts/Warehouse District for museums and contemporary art. The street itself is also a bustling area for shopping and provides a clear pathway to the Mississippi Riverfront.

For those attending events, the hotel is conveniently located relative to the Mercedes-Benz Superdome and the Smoothie King Center, typically a short streetcar ride or drive away. The Ernest N. Morial Convention Center is also readily accessible. This central location ensures that whether your visit is for leisure, entertainment, or business, you're always just a short walk or ride from where you need to be. For any Louisianan visiting from across the state, this means less time in transit and more time enjoying the unique spirit of New Orleans.

Services Offered

The Crowne Plaza New Orleans French Qtr - Astor, as part of the IHG Hotels & Resorts family, aims to provide a range of services designed for a comfortable stay, particularly emphasizing efficiency and some key amenities. While past guest feedback highlights areas for improvement in post-stay billing inquiries and some staff interactions, the hotel generally offers standard services expected of a downtown property.

• Check-in and Check-out Process: Guests noted that "The check in was great," suggesting an efficient and smooth process upon arrival. While one review mentioned issues with understanding charges post-stay, the initial check-in experience appears positive.

• Luggage Storage: It's common practice for hotels of this size and caliber to offer luggage storage for guests who arrive before check-in or depart after check-out, allowing them to explore the city unencumbered. (While not explicitly in provided reviews, this is a standard amenity).

• Concierge Services: While one guest noted the "concierge was never available to get our complimentary vouchers," a concierge service is typically offered to assist with local recommendations, tour bookings, and general guest inquiries.

• On-site Dining Options: Most Crowne Plaza hotels offer a restaurant and bar. For this location, a seasonal pool bar is mentioned, implying food and drink service by the pool area. (Further public data indicates the Astor Cafe for breakfast and a bar/lounge for other meals/drinks).

• Swimming Pool Access: The "Pool area was nice and could hear the music playing," indicating a pleasant space for relaxation and enjoyment, particularly given its central location.

• Comfortable Rooms: Guests describe the "bed was comfy and clean, bathroom clean, plenty of towels," ensuring a good night's rest and fresh facilities.

• Daily Housekeeping: Standard for hotels, daily cleaning services maintain room tidiness and comfort.

• Telephone Services: While a guest struggled with the "hotel operator line when you dial 0," the availability of an internal communication system suggests services like wake-up calls or direct dial to hotel departments are present.

• Guest Room Features: Though not exhaustive in reviews, a property of this standard would typically include amenities like flat-screen TVs, coffee makers, and toiletries.

It's important for guests to be proactive in understanding charges at check-out, as suggested by a past reviewer. However, the basic amenities and a smooth check-in process remain key components of the service at Crowne Plaza New Orleans French Qtr - Astor.

Features / Highlights

The Crowne Plaza New Orleans French Qtr - Astor offers several key features and highlights that make it a notable option for visitors looking to experience the heart of New Orleans. These elements contribute to its appeal, particularly its prime location and comfortable accommodations.

• Unbeatable Location on Bourbon Street: This is arguably the hotel's strongest highlight. Positioned directly "right by Bourbon st" and at the intersection of Canal Street, it offers immediate access to the vibrant nightlife, music, and cultural attractions of the French Quarter. This makes it an ideal choice for those who want to be in the center of the action.

• Comfortable and Clean Rooms: Despite observations about ongoing renovations, guests consistently found the "bed was comfy and clean," the "bathroom clean," and noted "plenty of towels." This indicates a focus on providing a restful and hygienic environment for guests.

• Appealing Pool Area: The "Pool area was nice and could hear the music playing," suggesting a pleasant space for relaxation and enjoyment, offering a refreshing escape from the bustling streets below.

• Efficient Check-in Process: Guests appreciated that "The check in was great," indicating a smooth and hassle-free arrival experience.

• Proximity to Major Attractions: Beyond Bourbon Street, its Canal Street address means easy walking access to shopping, other restaurants, and streetcar lines connecting to further New Orleans landmarks.

• Ongoing Renovations (Potential for Newer Rooms): While one guest noted their room hadn't been renovated yet, the mention that the hotel "looked like they were renovating" suggests future guests may benefit from updated rooms and facilities, potentially enhancing the overall experience.

• Hotel Operator/Concierge Services: While individual experiences may vary (as noted in reviews regarding a lack of clear explanation for charges or concierge availability), the presence of these services aims to assist guests with their needs and provide local information.

These highlights collectively position Crowne Plaza New Orleans French Qtr - Astor as a strong contender for those prioritizing location and comfortable basics during their New Orleans visit, with the potential for an even better experience as renovations progress.

Promotions or Special Offers

As a Crowne Plaza property, part of the extensive IHG Hotels & Resorts family, the Crowne Plaza New Orleans French Qtr - Astor frequently offers various promotions and special deals. While the provided customer reviews do not detail specific current offers, hotels within this brand commonly feature a range of packages and discounts.

Here are the types of promotions and offers you can typically expect to find at Crowne Plaza hotels:

• IHG One Rewards Member Benefits: Members of the IHG One Rewards loyalty program consistently receive exclusive benefits, which often include:

  • Member Rates: Discounted room rates for loyalty program members.

  • Earn Points: Accrue points for stays, which can be redeemed for free nights, merchandise, or other rewards.

  • Late Check-out: Subject to availability, a common perk for elite members.

  • Complimentary Wi-Fi: Ensuring guests can stay connected throughout their stay.

• "Book Early and Save" Discounts: Often, booking your stay well in advance can yield significant savings on room rates.

• AAA/CAA Member Rates: Special discounts are typically available for members of automotive clubs.

• Senior & AARP Discounts: Reduced rates are generally offered for senior citizens and AARP members.

• Government/Military Rates: Specific discounts are usually available for government employees and military personnel.

• Weekend Getaway Packages: These might include breakfast, parking, or other amenities designed for leisure travelers.

• Seasonal Promotions: Given New Orleans' vibrant event calendar (Mardi Gras, Jazz Fest, holiday season), the hotel often runs specific promotions tied to these periods, though these can be highly competitive.

• Hotel & Parking Packages: For guests traveling by car, deals that bundle accommodation with parking can offer significant savings on downtown parking fees.

• Bonus Point Offers: IHG One Rewards frequently runs promotions where members can earn extra points for stays, accelerating their reward accumulation.

• Meeting & Event Offers: For groups or business events, the hotel may have special rates or incentives for booking meeting space and guest rooms.

To get the most accurate and up-to-date information on any current promotions or special offers at Crowne Plaza New Orleans French Qtr - Astor, it is always recommended to:

• Visit the official IHG Hotels & Resorts website and search for the hotel directly.

• Contact the hotel directly by phone using the provided numbers.

• Check reputable online travel agencies where hotels often list their current deals.

Always review the terms and conditions of any offer to ensure it meets your travel needs and provides the best value.

Contact Information

If you're considering a stay at the Crowne Plaza New Orleans French Qtr - Astor and need to get in touch for reservations, inquiries, or any other assistance, here’s how you can reach them:

Address: 739 Canal St. @, Bourbon St, New Orleans, LA 70130, USA

This address clearly indicates its premier location right at the intersection of two of New Orleans' most famous streets, making it easy to find and exceptionally well-placed for accessing the city's main attractions.

Phone Numbers:

• Main Phone: (504) 962-0500

• Mobile Phone: +1 504-962-0500

Having both a main and mobile phone number provides direct lines for communication. Whether you have questions about room availability, amenities, on-site dining, or need assistance with an existing reservation, calling the hotel directly is often the most efficient way to get accurate and personalized information. While some past guests noted challenges with phone interactions regarding billing post-stay, direct contact for booking and general inquiries should be straightforward.

Conclusion: Why This Place is Suitable for Locals

For us Louisianans, the Crowne Plaza New Orleans French Qtr - Astor presents a compelling option for a vibrant and centrally located visit to our beloved Crescent City. While some past guests have shared feedback about specific service issues, the hotel's core strengths make it an attractive choice for locals looking to immerse themselves in the heart of New Orleans.

Firstly, its unbeatable location at Canal Street and Bourbon Street is the absolute highlight. For anyone driving in from Baton Rouge, Lafayette, or even Shreveport, this means unparalleled access to the French Quarter. You are quite literally steps away from the iconic music, food, and energy of Bourbon Street. This prime position means less time commuting and more time enjoying the city, whether you're strolling through historic alleyways, sampling local cuisine, or catching live jazz. For those who want to be right in the thick of the New Orleans experience, this location is gold.

Secondly, the hotel offers the comforts and amenities needed for a relaxing stay after a day of exploring. Reviewers noted "comfy and clean" beds, a clean bathroom with "plenty of towels," ensuring a good night's rest. The "nice" pool area, where you "could hear the music playing," provides a refreshing oasis amidst the urban excitement, a perfect spot to unwind. For locals who appreciate convenience and a comfortable base, these features are essential.

While some past guests experienced challenges with post-stay billing inquiries and phone support, it's important to remember that hotel services can vary, and direct interaction for immediate needs (like check-in, which was praised as "great") remains key. For a quick, immersive trip where proximity to the French Quarter and Bourbon Street is your top priority, the Crowne Plaza New Orleans French Qtr - Astor offers an undeniable advantage. It provides a comfortable and centrally located hub for us Louisianans to reconnect with the unique spirit and excitement of our state's most famous city.