Econo Lodge Rochester I-90 & I-390

For individuals exploring the "Hotels Near Of Me" category in Rochester, New York, with a focus on budget-friendly options and convenient interstate access, the Econo Lodge Rochester I-90 & I-390 is a property that may appear in search results. Located at 3990 W Henrietta Rd, Rochester, NY 14623, USA, with phone contact at (585) 334-7000 or +1 585-334-7000, this hotel is positioned to offer easy access to major highways (I-90 and I-390) and nearby attractions. However, it is crucial to provide a comprehensive and objective overview, including significant concerns consistently raised by past guests, to allow potential visitors to make an informed decision.

Regarding the environment, the Econo Lodge Rochester I-90 & I-390 is situated in a commercial area, offering quick access to the surrounding road networks. While the hotel aims to provide a basic, no-frills accommodation experience, numerous guest reviews highlight significant issues with the overall cleanliness and maintenance of the property. Specific concerns include a strong smell of smoke in "non-smoking" rooms, visible patches like cardboard in room doors, windows that do not securely shut, and general lack of cleanliness within the rooms and common areas. Guests have reported issues with flies in rooms, dirty floors that leave socks black, and unsanitary conditions in bathrooms, including stains and discarded items in sinks. There are also concerning reports of individuals actively using drugs on the property, and the prominent placement of Narcan in the lobby suggests that drug-related incidents are a recognized problem. The soundproofing is also noted as being poor, leading to disturbances from other guests. This feedback indicates an environment that falls far short of expected cleanliness and safety standards, impacting the comfort and peace of mind for guests.

In terms of services, the Econo Lodge Rochester I-90 & I-390 advertises basic amenities typically found in budget hotels. These include complimentary Wi-Fi and often a complimentary breakfast, though some reviews suggest the breakfast may not always be available or may be very basic. The hotel has a 24-hour front desk, and some positive comments exist regarding the friendliness and helpfulness of specific staff members who were present and responsive. However, there are significant reports of difficulty in contacting the hotel, particularly through third-party booking sites, and a lack of voicemail. This can create considerable challenges for guests needing to address issues or make cancellations. The hotel's ability to handle cancellation requests, especially for bookings made through third parties, has been described as problematic, with guests struggling to obtain full refunds even when checking out immediately due to unsatisfactory conditions. This indicates a potential lack of consistent and reliable guest service, particularly when issues arise.

The features of the rooms at Econo Lodge Rochester I-90 & I-390 generally include a flat-screen television, a desk, a microwave, and a refrigerator. Air conditioning is typically available in rooms. However, the functionality and cleanliness of these features are frequently called into question by guest reviews. Issues such as non-working electrical sockets, unclean microwaves, and general disrepair are reported. While the hotel states that rooms are non-smoking, the persistent smell of smoke in some rooms suggests otherwise. Bathrooms are equipped with a shower/tub combination and basic toiletries, but cleanliness issues in these areas are a recurring complaint. The hotel is noted to have 51 rooms across 2 floors, with some rooms having exterior corridor access, which can sometimes be associated with motels. For entertainment, rooms generally include a flat-screen TV. The hotel offers free self-parking on site. It does not have an indoor pool and does not allow pets, with only service animals being welcome. For those needing to work, a business center is available.

Regarding promotional information, Econo Lodge Rochester I-90 & I-390 typically highlights its convenient location off Interstate 390, offering easy access to attractions such as the Rochester Institute of Technology (RIT), Marketplace Mall, University of Rochester, and the Greater Rochester International Airport. It positions itself as an affordable stop on the road. The brand, Econo Lodge, generally aims to provide a reliable stay that is easy on the wallet. However, the overwhelming negative feedback from recent customer reviews directly contradicts the expected quality of stay that even a budget hotel should provide. Promotional materials may list amenities such as free Wi-Fi and complimentary breakfast, but the actual guest experience, particularly concerning cleanliness, safety, and maintenance, often falls short of basic expectations. Therefore, while the hotel's location is a practical feature for accessibility, potential guests searching for "Hotels Near Of Me" must be critically aware of the significant and consistent negative feedback regarding the property's condition and environment before considering a booking. Many past guests strongly advise against staying here, especially when booking through third-party sites due to reported difficulties with customer service and cancellations. It is crucial to manage expectations and consider the numerous reports of unsanitary conditions and safety concerns when evaluating this property.