RIT Inn & Conference Center ico

RIT Inn & Conference Center

Hotels Near Of MeNew YorkMonroe CountyHenriettaWest Henrietta Road

5257 W Henrietta Rd, Henrietta, NY 14467, USA

4.0

Today was our third year running coming here for their Mother's Day brunch. Over the years, we've been to many Rochester area restaurants for brunch. The Inn & Conference Center is the best! The place is cavernous and beautiful, and the wide selection of deliciously prepared food offerings is second to none. Table service is very attentive. I believe that reservations are required.

J B
  • Overview
  • (585) 359-1800
  • www.rit.edu

RIT Inn & Conference Center Introduce

The RIT Inn & Conference Center, located at 5257 W Henrietta Rd, Henrietta, NY 14467, USA, serves as a prominent accommodation option for a diverse range of visitors to the Rochester area. Featured on platforms like 'Hotels Near Of Me', this 3.5-star hotel is designed to cater to both business travelers attending conferences and leisure guests exploring the region, including those visiting the Rochester Institute of Technology (RIT) or the University of Rochester. This detailed introduction will provide an objective overview of the hotel's environment, services, features, and any available promotional information, based on publicly available internet data and customer reviews.

Environment and Location:

The RIT Inn & Conference Center is situated in Henrietta, a suburban town conveniently located near the city of Rochester, New York. Its address on West Henrietta Road places it strategically with easy access to several key destinations. It is notably close to the Rochester Institute of Technology (RIT), making it a popular choice for prospective students, faculty, and visitors to the university. The hotel also offers a complimentary shuttle service to the RIT campus and within a 5-mile radius, enhancing its appeal for those without personal transportation.

Beyond the academic institutions, the hotel's location provides convenient access to the Greater Rochester International Airport (ROC), with a free airport shuttle service available during specific hours (typically Monday to Friday, 6:00 AM to 6:00 PM). This makes it a practical choice for air travelers. Other nearby attractions include the Marketplace Mall, Strong National Museum of Play, and various businesses and dining options in the Henrietta and Rochester areas. While it is in a suburban setting, the property itself is described as "cavernous and beautiful," suggesting a well-maintained and spacious environment. The overall ambiance aims to provide a comfortable and welcoming atmosphere for all guests. The property is a single building with five floors and offers ample free self-parking for guests.

Services and Amenities:

The RIT Inn & Conference Center offers a comprehensive array of services and amenities designed to meet the needs of its varied clientele. These include:

  • Guest Rooms: The hotel features 304 non-smoking guest rooms, including standard and executive room types, with options for king beds or two double beds. Each room typically includes individual climate control (air conditioning and heating), a flat-screen TV with premium channels, a desk and chair, an iron and ironing board, and a coffee/tea maker. Refrigerators and microwaves may be available in select rooms. Connecting rooms and free cribs/infant beds are also available upon request. Free wired internet access is provided in rooms, and free WiFi is available in public areas.
  • Dining: The hotel boasts two on-site restaurants, offering American cuisine for breakfast, lunch, and dinner. "Petals" often serves breakfast, lunch, and dinner in a casual café style, while "Charades" is typically a lobby bar offering light fare. Cooked-to-order breakfast is available for a fee (approximately $5-$15 per person). Room service is also offered. A snack bar/deli and a 24-hour lobby market are available for quick bites and essentials. The hotel is particularly well-regarded for its Mother's Day brunch, which is described as having a "wide selection of deliciously prepared food offerings" and attentive table service, indicating a high standard for special event dining.
  • Recreational Facilities: Guests can enjoy both an indoor pool (open year-round with limited hours and a lifeguard on duty) and a seasonal outdoor pool (typically open Memorial Day through Labor Day, weather permitting, with a lifeguard). A hot tub/whirlpool and a dry sauna are also available with limited hours. A 24-hour fitness center provides cardiovascular and strength equipment and complimentary towels.
  • Business and Event Facilities: As a conference center, it offers extensive meeting and event spaces. There are over 10,000 to 11,250 square feet of conference space, including a ballroom and banquet hall, suitable for groups ranging from 5 to 500 people. There are typically 13 to 14 meeting rooms, with the largest ballroom spanning around 5,550 square feet. A 24-hour business center with high-speed internet, printers, and fax machines is available. Professional catering staff are on hand for events.
  • Transportation: Complimentary airport shuttle service to Greater Rochester International Airport (ROC) is provided during specific hours (6:00 AM to 6:00 PM, Monday to Friday, on request). A free area shuttle within a 5-mile radius is also available during specific hours (Monday to Friday, 7:00 AM to 7:00 PM). Free uncovered self-parking is available on-site, including bus parking.
  • Guest Services: The hotel offers a 24-hour front desk, luggage storage, laundry facilities (self-serve and valet), and free newspapers in the lobby. Multilingual staff are available to assist guests. Accessible rooms and facilities, including wheelchair-accessible paths, business centers, and pools, are available, demonstrating a commitment to accommodating guests with limited mobility.
  • Pet-Friendly Policy: The RIT Inn & Conference Center is a pet-friendly hotel, allowing up to two pets of any size per reservation for an additional fee of $50 per pet per stay (for up to 7 nights, and $25 per pet for each additional week). Service animals are welcome and exempt from fees. There are designated pet relief areas on the property.

Features:

Several features make the RIT Inn & Conference Center a notable choice within the 'Hotels Near Of Me' category:

  • Dual Functionality: Its strength lies in its ability to seamlessly serve both conference attendees and leisure travelers, offering amenities relevant to both groups, from extensive meeting spaces to recreational pools.
  • Comprehensive Amenities: The wide range of facilities, from multiple dining options and extensive fitness/recreational choices to full-service business and event spaces, provides a complete experience for guests, often eliminating the need to leave the property for meals or entertainment.
  • Strategic Location: Proximity to RIT, the University of Rochester, and the Greater Rochester International Airport, coupled with complimentary shuttle services, makes it highly convenient for various travel purposes, including academic visits, business trips, and leisure travel.
  • Experienced Event Hosting: With significant meeting and banquet space, it is a well-established venue for weddings, conferences, and other large events, renowned for its attentive service and high-quality food offerings in this area (as evidenced by a review praising its Mother's Day brunch as "the best").
  • Accessibility: The hotel demonstrates a strong commitment to accessibility with various wheelchair-accessible facilities and services, including accessible rooms with features like lowered peepholes, lowered shelving, shower chairs, and grab bars.
  • Customer Service: Despite some operational issues noted in reviews, the collective customer service of the employees consistently receives high praise for being kind and friendly, a significant positive feature that often compensates for other minor inconveniences.

Promotional Information and Guest Considerations:

While specific, short-term promotional offers from the RIT Inn & Conference Center are best found directly on their website or through major online travel agencies (OTAs) under 'Hotels Near Of Me', the hotel regularly offers:

  • Special Rates: Discounts may be available for RIT visitors, corporate clients, or extended stays. Guests should inquire about any specific rates that apply to their visit.
  • Package Deals: Depending on the season, the hotel might offer packages that bundle accommodation with dining credits, local attraction tickets, or meeting facilities.
  • Booking Platform Promotions: Major booking sites frequently offer their own discounts or loyalty program benefits for stays at the RIT Inn & Conference Center.

It is important for prospective guests to consider the feedback from past customers for a balanced view. While many experiences are positive, particularly regarding the staff and food service (like the Mother's Day brunch, described as "the best"), some reviews highlight areas for improvement. One customer noted an out-of-service elevator, loose electrical outlets by the bed, poor soundproofing between rooms (leading to noise from neighbors and barking dogs), a distracting mirror over the desk, and a squeaky desk chair. The general decor in some rooms was also described as "empty and bare." These points suggest that while the hotel provides a broad range of amenities and excellent staff, there may be inconsistencies in room maintenance and sound isolation that could affect certain guest experiences. It's advisable for guests with specific needs (e.g., mobility issues, sensitivity to noise, or reliance on multiple power outlets) to communicate these to the hotel in advance or confirm recent renovations, or consider requesting a room on the 5th floor, which has been mentioned as potentially renovated, to ensure a comfortable stay.

Overall, the RIT Inn & Conference Center aims to be a comprehensive solution for travelers in Henrietta, NY, offering a blend of robust amenities, versatile event spaces, and a convenient location, supported by a generally well-regarded customer service team.

RIT Inn & Conference Center Photos

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RIT Inn & Conference Center Location & Map

5257 W Henrietta Rd, Henrietta, NY 14467, USA

Reviews

Today was our third year running coming here for their Mother's Day brunch. Over the years, we've been to many Rochester area restaurants for brunch. The Inn & Conference Center is the best! The place is cavernous and beautiful, and the wide selection of deliciously prepared food offerings is second to none. Table service is very attentive. I believe that reservations are required.

May 11, 2025 · J B

I recently stayed here for two nights, and the stay was less than ideal overall. First, the elevator closest to my room was out of service, so I had to walk the entire length of the hall both ways whenever I needed to go somewhere. Since I have mobility issues, this was especially frustrating. Inside my room, I discovered that most of the outlets by the bed didn’t work because the outlets were too loose to grip the plugs. Enough of them worked that I could manage, but it could have been easier. The soundproofing between the rooms also wasn’t great. I could hear my neighbors snoring, and a guest had a dog bark loudly enough to wake a person up- it was so clear, they may as well have been in my room with me. I spent most of my stay working at the desk provided with the room. Oddly, they had chosen to hang a mirror directly over the desk, so every time I looked up to think, I was caught off guard for a moment upon seeing myself. It was pretty distracting. The chair at the desk also squeaked so loudly whenever I moved that I felt bad for my neighbors, especially with the soundproofing issue in mind. Lastly, I was in a king-size room and, aside from the previously mentioned mirror and one other picture on the other wall in the same corner, there was no decoration on the walls. It felt empty and bare. On a positive note, every employee I interacted with was kind and friendly. Their collective customer service is why I’m rating this hotel as highly as I am.

May 24, 2025 · Elizabeth Knight

This is honestly a pretty decent hotel, I think they must have recently renovated based on past comments. The room was super cute, walls were a little thin but we were also right by the elevator so a little noise is to be expected. Water pressure was a little weak but not too bad. The blanket was really sad though, just a thin brown blanket between to flat sheets. Loved the pool and hot tub but my biggest complaint (that others may not even mind) is that the hours were a little weird. I imagine it’s because they have an actual lifeguard on duty which is nice for safety but because of that they have odd hours. Saturday the pool was only open from 12-8, but Friday was open til 10. Sunday it opened at 10am but checkout was 11 so we only had a couple opportunities to go. The bar is really nice and the bartender was a doll, the restaurant is also really convenient and had a lot of options. I got a breakfast burrito and it was delicious. And huge lol my fiance got to eat the other half lol. I wish though that they had more courtesy options though. A lot of hotels offer free coffee, water, cookies, or recently I’ve seen a lot having fruit infused water when you check in. I think those are really nice features. Not a deal breaker but they don’t offer free breakfast either, so coffee in the lobby would be a nice gesture. Though to be fair there were coffee pods and a keurig in the room. All of that being said, the room was very clean, bed was very comfortable, service was really good, all of the complaints I listed are what I would consider to be very minor. I still think we both really enjoyed the stay.

Mar 23, 2025 · Megan M

Vert Clean rooms. Very clean facility. I enjoyed the pool. Staff was kind. No continental breakfast. You'll have to pay. That's fine. They have breakfast delivered of ordered before 12 am.

May 07, 2025 · Janae Harrington

The common areas are very well maintained and fairly nice looking. Front desk contrary to to other reviews was friendly and efficient. The real knock against this property is the rooms are dated, almost a motel feel but it was very clean and everything worked fine. I would stay again especially since the price always seems reasonable.

Jan 25, 2025 · Steven DeLaurentis

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