Hilton Providence

For those searching for "Hotels Near Of Me" in Providence, Rhode Island, the Hilton Providence offers a prominent and centrally located option. Situated at 21 Atwells Ave, Providence, RI 02903, USA, and reachable by phone at (401) 831-3900, this Hilton property is a key fixture in the city's downtown landscape, aiming to provide a comfortable and convenient stay for both business and leisure travelers.

The Hilton Providence is strategically located in the heart of downtown Providence, offering excellent access to a wide array of the city's attractions. Its prime position places it within easy walking distance of the Amica Mutual Pavilion (formerly the Dunkin' Donuts Center), the Rhode Island Convention Center, and the Providence Place Mall, making it particularly convenient for attendees of events, concerts, or those looking to shop and dine. The hotel is also adjacent to the historic Federal Hill neighborhood, known for its vibrant Italian-American culture, diverse restaurants, and lively atmosphere.

Beyond these immediate points of interest, the hotel's location provides good access to other significant Providence landmarks. Brown University and the Rhode Island School of Design are just a short drive away, appealing to prospective students, visiting families, and academics. WaterFire Providence, a popular seasonal art installation, is also within close proximity, offering unique evening entertainment. The surrounding area is well-connected, with Providence Station (Amtrak and MBTA Commuter Rail) a short walk away, and T.F. Green Airport (PVD) approximately 8 miles distant, simplifying travel logistics for guests.

The hotel building itself, constructed in 1969 and renovated in 2006, stands 14 stories tall, providing some rooms with views of the city skyline or the surrounding urban environment.

The Hilton Providence offers a range of services and amenities designed to cater to various guest needs:

• Accommodation: The hotel features 274 guest rooms. Each room is equipped with air conditioning, premium bedding, a safe, and a desk. Standard amenities include flat-screen TVs with premium channels, a coffee/tea maker, and a private bathroom with a shower/tub combination, complimentary toiletries, and a hair dryer. Connecting/adjoining rooms are available upon request and subject to availability. The hotel also offers accessible rooms with features like roll-in showers or accessible tubs, visual alarm systems, and notification devices for hearing accessibility.
• Dining: The Hilton Providence provides on-site dining options. The Vig, the hotel's restaurant, offers American comfort food, cocktails, a selection of whiskeys, and craft beers, serving breakfast, lunch, and dinner. There is also typically a coffee shop/cafe, such as a Starbucks, available for quick bites and beverages. Room service is offered during limited hours, and a full breakfast is available daily for a surcharge.
• Recreation and Wellness: A 24-hour fitness center is on-site, offering guests the opportunity to maintain their workout routines. The hotel also features an indoor pool, a hot tub, and a sauna for relaxation. While some information might mention a spa, the primary on-site wellness facilities are focused on fitness and the pool area.
• Business and Event Facilities: The hotel boasts over 12,600 square feet of meeting space spread across 10 meeting rooms, including a large ballroom (Rosemoor Ballroom) capable of hosting events for up to 465 guests for receptions. A 24-hour business center is available, along with services for planning and executing events, from small meetings to larger banquets and weddings.
• Guest Services: A 24-hour front desk is available to assist guests with check-in (from 4:00 PM), check-out (by 11:00 AM), and any other inquiries. Concierge services are provided to help with local information and arrangements. Additional conveniences include luggage storage, an ATM/banking service, laundry facilities, dry cleaning service, and a gift shop/newsstand.
• Parking: Self-parking is available on-site for a daily fee (currently $32 per day), with in/out privileges. This is a crucial detail for guests traveling by car.
• Connectivity: Wireless internet access is available throughout the hotel. While free Wi-Fi may be available in common areas, there can be a surcharge for in-room Wi-Fi, though Hilton Honors members may receive complimentary access.
• Pets: The Hilton Providence is pet-friendly, allowing dogs up to 50 lbs with a non-refundable fee per stay.

Several features contribute to the Hilton Providence's appeal:

• Prime Downtown Location: Its immediate proximity to major venues like the Amica Mutual Pavilion and the Rhode Island Convention Center is a significant advantage for many travelers.
• Comprehensive Amenities: The hotel offers a well-rounded set of amenities, including a restaurant, bar, coffee shop, indoor pool, fitness center, and extensive meeting spaces, catering to diverse guest needs.
• Brand Recognition: As a Hilton property, it carries the brand's reputation for quality and service, and guests can benefit from the Hilton Honors loyalty program.
• Event Hosting Capabilities: The substantial meeting and banquet facilities make it a popular choice for conferences, weddings, and other large gatherings in Providence.
• Accessibility: The hotel provides accessible rooms and facilities, demonstrating a commitment to accommodating guests with disabilities.

The Hilton Providence, like other major hotel chains, frequently offers various promotions such as discounted rates for advance bookings, loyalty program member benefits, and packages that may include breakfast or parking. These can be found on Hilton's official website and through various travel booking platforms.

However, it is important to provide an objective introduction by also acknowledging customer feedback. While the hotel receives many positive reviews for its excellent location and, at times, its staff, some recurring issues have been highlighted by guests:

• Parking Issues: A significant concern raised by guests pertains to parking. There have been reports of car break-ins in the hotel's paid parking lot and dissatisfaction with the hotel's response, including a lack of accountability and difficulty obtaining internal reports for insurance purposes. Additionally, the parking system itself can be confusing, with some guests noting a lack of clear instructions regarding check-in requirements for parking access.
• Room Condition and Maintenance: Some reviews suggest that certain aspects of the rooms may be "out of date" or in need of refurbishment. Issues like stained chairs or malfunctioning air conditioning/heating have been reported, impacting guest comfort.
• Service Inconsistencies: While some guests praise the helpfulness of the staff, others have described experiences with "rude customer service" or unresponsiveness from the front desk when attempting to resolve issues like incorrect room assignments or temperature problems.
• Room Discrepancies: Instances where guests received a room different from what was originally booked (e.g., two single beds instead of a queen) have caused frustration.
• Noisy Environment: Being in a downtown location, some guests might experience noise, though this is a common challenge in urban hotels.

Despite these challenges, many guests appreciate the hotel's central location, which offers unparalleled access to Providence's key attractions. The presence of on-site dining and fitness facilities is also valued. Guests often highlight the convenience for attending events at the adjacent venues.

In conclusion, the Hilton Providence, a readily available option through "Hotels Near Of Me," provides a convenient base in downtown Providence with a full range of amenities typical of a Hilton property. While its location and facilities are strong points, prospective guests should be aware of past concerns regarding parking security, room maintenance, and service consistency to manage expectations for their stay.