Hotels Near Of MeRhode IslandProvidence CountyProvidenceDowntown ProvidenceFountain Street
122 Fountain St, Providence, RI 02903, USA
The rooms are not as advertised—there must be some serious rating manipulation going on. I have no idea how this place has four stars. My room was so cramped that moving around required the grace of a ballerina. You can hear everything, and the doors slam throughout the night. The mattress was a joke, making for an uncomfortable sleep. One night was tolerable, but after two, I’m pretty sure I’m walking out of here with scoliosis. On the plus side, the decor is nice and the downtown location couldn’t be better. But overall, it’s basically a dressed-up hostel.
For those navigating the "Hotels Near Me" landscape in Providence, Rhode Island, and seeking a stay that deviates from the conventional, The Dean Hotel, recently rebranded as Neptune, at 122 Fountain St, Providence, RI 02903, USA, presents a compelling, albeit evolving, option. Accessible via phone at (401) 455-3326 or +1 401-455-3326, this historic property aims to offer a distinctive blend of artistic design and a vibrant urban experience.
The hotel, now known as Neptune, is nestled in Providence's "Downcity" historic district, a lively area celebrated for its impeccably preserved 19th-century architecture and ongoing urban renewal. The building itself, constructed in 1912, possesses a rich and varied past, transforming from a former Masonic Lodge and reportedly a "roach-infested whorehouse" to a modern boutique hotel. This history is subtly woven into its current identity, providing a unique sense of place that sets it apart from more standardized hotel offerings. The rebranding to Neptune in May 2025 by Ash Hotels signals a new chapter, with a nautical theme reflecting Rhode Island's port city heritage.
The hotel's location is a significant draw, placing guests directly in downtown Providence. This prime spot offers exceptional walkability to key city attractions such as the Rhode Island Convention Center, the Amica Mutual Pavilion (a major venue for concerts and sporting events), and the extensive Providence Place Mall, offering abundant shopping, dining, and entertainment. The picturesque WaterPlace Park, famous for its captivating WaterFire events, is also just a short stroll away, providing a beautiful setting for evening relaxation. Furthermore, esteemed academic and cultural institutions like Brown University, Johnson & Wales University, and the Rhode Island School of Design (RISD) are all within easy reach, appealing to a diverse range of visitors.
The interior design, a hallmark of what was The Dean, is a blend of custom-made furniture, vintage finds, and original artwork, including pieces from RISD graduates. This eclectic and artistic aesthetic permeates the individually decorated rooms and common areas, aiming to create spaces that encourage both relaxation and creative engagement. While the recent rebranding to Neptune suggests a fresh nautical theme and phased renovations are slated to begin later this year that will touch both rooms and common spaces, the core elements of thoughtful design and a unique character are expected to remain.
As an ASH Hotels property, The Dean (now Neptune) has aimed to provide a curated and character-driven guest experience. The hotel comprises 52 individually decorated guestrooms, ranging from compact "Crashpad" or "Bunk Bed" rooms to more spacious suites. Each room is equipped with essentials such as air conditioning, flat-screen TVs with cable channels, complimentary high-speed WiFi, minibars, and private bathrooms featuring designer toiletries and hair dryers. Pillow-top beds with premium bedding are also standard, aiming to ensure comfort. For families, children are welcome, and pets are allowed for no extra charge, a significant benefit for animal lovers.
Historically, The Dean was known for its vibrant on-site establishments, including Bolt Coffee Company, the German beer hall Faust, The Magdalenae Room cocktail lounge, and the Boombox karaoke lounge. However, recent customer reviews and news indicate significant changes to these offerings. As of May 2025, it has been reported that Bolt Coffee has departed the premises, and while some online listings still indicate "2 bars/lounges" and a "coffee shop/cafe," recent guest experiences suggest these services may be limited or no longer fully operational as standalone venues accessible to the general public. However, the rebranding announcement from Ash Hotels also includes plans for a new restaurant and bar concept to launch this summer in partnership with Michael Lester. This suggests a renewed focus on on-site dining and entertainment. It's crucial for prospective guests to contact the hotel directly to confirm the current status of on-site dining and entertainment options before booking, as this appears to be a point of confusion and potential disappointment for visitors.
The hotel offers a 24-hour front desk, luggage storage, and laundry facilities for guest convenience. Limited on-site parking is available for a fee, and 24-hour offsite parking is also an option, though downtown parking can be costly. Complimentary bicycle rentals have also been a noted amenity, allowing guests to explore the city at their own pace. The hotel is committed to accessibility, with features such as elevators, handrails in stairways, visual fire alarms, braille/raised signage, and wheelchair-accessible registration areas.
The most compelling feature of The Dean (now Neptune) is its distinctive design philosophy. It's not just a place to sleep; it's designed to be an immersive experience, with its unique blend of vintage and contemporary aesthetics and a curated collection of original art. This appeals particularly to travelers who appreciate art, design, and a hotel with a strong individual character that resonates with Providence's creative and artistic identity. The recent rebranding to Neptune, with a planned phased renovation, signals a refresh while aiming to maintain this unique appeal.
Its strategic location in downtown Providence remains a paramount feature. Being mere steps away from major event venues, shopping districts, and a vibrant culinary scene makes it an exceptionally convenient base for both business and leisure travelers. The ability to explore much of downtown Providence on foot is a considerable advantage.
The hotel's enduring connection to the local community, emphasizing collaborations with local purveyors and artists, means guests often encounter locally crafted elements throughout the property. This commitment to local culture, combined with the building's rich history, contributes to an authentic and memorable stay. The transformation from a former Masonic Lodge and a "Sportsman's Inn" (which previously operated as a strip club) to its current incarnation highlights its resilience and adaptability, offering a unique narrative for visitors.
The Dean Hotel (now Neptune) typically markets itself as a hip, stylish, and unique escape in the heart of Providence. Marketing emphasizes its creative spirit, eclectic charm, and contemporary design. Given its target audience, promotional messages might highlight its art-filled interiors, its proximity to cultural sites, or its pet-friendly policy. With the recent rebranding to Neptune and plans for a new restaurant and bar, future promotions are likely to emphasize these fresh offerings and the property's new nautical theme. Guests should always check the hotel's official website or contact them directly for the most current information on amenities and services, especially regarding the on-site food and beverage outlets, as these have been subject to significant changes.
Based on recent customer reviews, prospective guests searching for "Hotels Near Me" and considering The Dean/Neptune should be mindful of several points:
In conclusion, The Dean Hotel, now Neptune, offers a uniquely designed and centrally located experience in Providence, appealing to those who seek character and an urban edge. Its strength lies in its distinctive aesthetic, prime location for city exploration, and pet-friendly approach. However, potential guests should temper their expectations regarding room spaciousness and potential noise levels, and most importantly, verify the current availability of on-site dining and entertainment services directly with the hotel to ensure a satisfactory and informed stay.
122 Fountain St, Providence, RI 02903, USA
Get directionsThe rooms are not as advertised—there must be some serious rating manipulation going on. I have no idea how this place has four stars. My room was so cramped that moving around required the grace of a ballerina. You can hear everything, and the doors slam throughout the night. The mattress was a joke, making for an uncomfortable sleep. One night was tolerable, but after two, I’m pretty sure I’m walking out of here with scoliosis. On the plus side, the decor is nice and the downtown location couldn’t be better. But overall, it’s basically a dressed-up hostel.
Apr 21, 2025 · Abel GarridoI recently put (paid for), my visiting friends at the Dean Hotel. What a terrible disaster!!! I had my friends stay here as my past experiences had been terrific! But, there's NO coffee, NO bar/restaurant, and the lobby is off limits to anyone but hotel guests, even when they are with you! When I inquired about the reservations, this information was not given to me??? I have been a guest at other ASH properties, (The Peter & Paul- New Orleans; and, the ASH NYC), and both were AMAZING!!! Additionally, the front desk manager that I encountered, Jeremy, was not informative and RUDE. The front desk person was just dull/lifeless, and had no information about anything in the hotel. NOT GOOD!!! I'm rooting for your comeback, but, continuing with staff like this, I have my DOUBTS!!!
Apr 14, 2025 · Grey DevereauxReally disappointing stay. The rooms are incredibly loud. You hear everyone conversation, and every door slam in the hall. No ability to control the climate. The shower head was loaded with calcium deposits and mostly clogged, so it turned into an unpleasant pressure washer. We requested service because trash was overflowing and smelly, but nobody came. The bed squeaks when you move. Parking is very difficult — there’s a pay lot next door with a hotel rate, but we payed for parking and it still filled up anyway, leaving us nowhere to park. We asked for a crib for our toddler and it took them all day to find the pack and play, which had no mattress or sheets. People were smoking weed in the hall or rooms and the smell was carrying everywhere. Really disappointed, and I wouldn’t recommend it especially if you’re travelling with a little one. Front desk staff tried their best, and were pleasant, but we regretted booking this hotel.
Nov 24, 2024 · Peter LandryStay anywhere else in town. There are so many better options just blocks away. Nobody answers the phone at this place. I needed to modify my reservation to make sure a crib was added to my room. It took me over a week to speak to somebody to add this to my reservation. When I arrived they mentioned the crib was noted in my reservation and was brought up to my room. It wasn’t. We notified the desk and they assured one would be brought up while we were out. When we returned later that night, still no crib. Notified the desk again and they brought up a dusty pack and play from the basement (which is not a crib). They indicated that was all they had. As a result, we laid in bed all night with our toddler without any sleep. I never would’ve stayed here knowing that they didn’t have these accommodations in the first place. And if you’re wondering if it could get worse, it does! I was charged for two nights when I only stayed for one. I’ve been trying to contact someone to resolve this for weeks and still haven’t spoken to anyone. Also, this place literally stinks. It smells like off-brand TJ Maxx perfume.
Jan 04, 2025 · Ryan SkeaGreat - for a weekday stay. We stayed at this hotel for a conference. It was indeed very small and awkward room, but the service, the bedding, and the hotel bar made up for it. However, when Friday came I could hear absolutely every noise from the hallway and didn't sleep until 1 a.m. Hopefully the hotel takes this into consideration in future refurbishments. BTW - Rahne at the front desk was fantastic!
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