Omni Providence Hotel ico

Omni Providence Hotel

Hotels Near Of MeRhode IslandProvidence CountyProvidenceDowntown ProvidenceWest Exchange Street

1 W Exchange St, Providence, RI 02903, USA

4.0

I stayed this past weekend for 1 night to see a comedy show. First thing, location was unbeatable. I was a 5min walk to the theater. The service was great. They were very responsive and earlier than they said they would be for room service. The room itself gets a mix review. I stayed in a king with balcony. The room size was fine and the balcony was relaxing. The bathroom was clean and large. The shower was killer(that's good)! The only reason it's not getting 5 is because I thought it was a little out of date with some decor and the 2 chairs for sitting looked stained. Overall, I'd definitely recommend it for a stay.

Seamus Jenner
  • Overview
  • (401) 598-8000
  • www.omnihotels.com

Omni Providence Hotel Introduce

For those utilizing "Hotels Near Of Me" to find premier accommodation in Providence, Rhode Island, the Omni Providence Hotel stands out as a top choice. Located at 1 W Exchange St, Providence, RI 02903, USA, and reachable by phone at (401) 598-8000, this hotel is a significant landmark in the city's skyline, offering a blend of luxury, convenience, and attentive service.

Environment and Location

The Omni Providence Hotel boasts an unbeatable downtown location, making it exceptionally convenient for both business and leisure travelers. It is directly connected via a skybridge to the Rhode Island Convention Center, the Amica Mutual Pavilion (formerly Dunkin' Donuts Center), and the Providence Place Mall. This direct indoor access is a significant advantage, particularly during inclement weather, allowing guests to effortlessly reach major event venues, shopping, and dining options without stepping outside.

The hotel itself is a Neo-Traditionalist skyscraper, standing at 100 meters (328 ft) tall, making it one of the tallest buildings in the city. Its brick facades and pitched roof contribute to its elegant and classic aesthetic. Situated in the heart of Rhode Island's capital city, the Omni Providence Hotel offers stunning views of downtown Providence and easy walking access to a myriad of gourmet restaurants, historic attractions, and entertainment venues. Notable nearby destinations include Brown University, the Rhode Island School of Design, and Waterplace Park, making it an ideal base for exploring the city's rich cultural and academic offerings.

The area surrounding the hotel is vibrant and dynamic, reflecting Providence's blend of historic charm and modern urban energy. It is well-served by public transportation, with Providence Station just 0.5 km away, and T.F. Green Airport (PVD) approximately 11.2 km away, ensuring easy accessibility for travelers.

Services and Amenities

The Omni Providence Hotel is committed to providing a comprehensive range of services and amenities designed to enhance the guest experience:

  • Accommodation: The hotel features 564 guest rooms and suites spread across two towers, offering either a modern or neoclassic design. Each room is thoughtfully furnished with premium bedding, down comforters, a safe, and a desk. Standard amenities include air conditioning, flat-screen TVs with premium channels, refrigerators, coffeemakers, and private bathrooms equipped with shower/tub combinations, complimentary toiletries, bathrobes, and hair dryers. Connecting rooms and free cribs/infant beds are available upon request.
  • Dining: Guests have a variety of on-site dining options. These typically include at least two restaurants, such as the upscale Fleming's Prime Steakhouse and Wine Bar, and Centro Restaurant, often serving Italian cuisine. A coffee shop/cafe, like Cafe Gusto, is also available for lighter fare and beverages. Room service is offered during limited hours, and cooked-to-order breakfasts are available daily for a fee.
  • Recreation and Wellness: The hotel provides excellent facilities for relaxation and fitness. A 24-hour fitness center is equipped with modern equipment. Guests can also enjoy an indoor pool, a hot tub, and a sauna. For those seeking more extensive pampering, a full-service spa, the Capital Club Spa, is available, offering a range of treatments.
  • Business and Events: With 22,877 square feet of flexible meeting space across 19 beautifully decorated meeting rooms, including an 8,000-square-foot Grand Ballroom, the Omni Providence Hotel is a prime venue for conferences, corporate events, and social gatherings. The hotel offers comprehensive event planning services and audio/visual equipment. A business center is also on-site for guests' convenience.
  • Guest Services: A 24-hour front desk is available to assist with check-in (from 4:00 PM) and check-out (by 11:00 AM). Concierge services are provided to help guests with local information, reservations, and other needs. Additional services include luggage storage, a front-desk safe, ATM/banking services, dry cleaning/laundry service, and a gift shop/newsstand.
  • Parking: Valet parking is available for a daily fee. While self-parking options may exist nearby, valet offers direct convenience at the hotel.
  • Pet-Friendly: The Omni Providence Hotel is a pet-friendly establishment, welcoming dogs with certain restrictions and potential fees. Special amenities like treats, water bowls, and mats are often available for canine guests.
  • Connectivity: Wireless internet access is available throughout the hotel. While it may be subject to a surcharge for some guests, participation in the Omni Select Guest loyalty program can provide complimentary Wi-Fi and other benefits.
Features

Several features distinguish the Omni Providence Hotel:

  • Direct Connections: Its direct skybridge connections to the Rhode Island Convention Center, Amica Mutual Pavilion, and Providence Place Mall are unparalleled in the city, offering a seamless experience for event attendees and shoppers.
  • Comprehensive Facilities: The hotel's extensive amenities, including multiple dining options, a large fitness center, indoor pool, spa, and substantial meeting spaces, cater to a wide range of guest needs, from leisure to large-scale events.
  • Classic Elegance: The hotel's architecture and interior design exude a sense of classic elegance, providing a sophisticated atmosphere for guests. The choice between modern and neoclassic room styles caters to different aesthetic preferences.
  • Commitment to Sustainability: The Omni Providence Hotel participates in the Rhode Island Hospitality Green Certification Program, demonstrating its commitment to eco-friendly practices and responsible operations.
  • Omni Select Guest Program: This loyalty program offers immediate benefits such as complimentary Wi-Fi, shoeshine service, and complimentary pressing, enhancing the value for frequent guests.
Promotional Information and Guest Perceptions

The Omni Providence Hotel frequently offers various promotions to enhance stays. These can include:

  • Seasonal Packages: Deals like "Come Away With Us" offering discounts for longer stays (e.g., 15% off two nights, 20% off three or more nights during summer).
  • Bed and Breakfast Packages: Combining accommodations with daily breakfast.
  • AAA and Government/Military Rates: Special discounted rates for members of AAA and for government and military personnel.
  • Parking Included Packages: Bundling accommodation with valet parking.
  • Local Attraction Packages: For instance, a "Roger Williams Zoo Package" including admission and amenities.
  • Romance Offers: Packages designed for couples, often including champagne and late check-out.

Customer reviews generally highlight the hotel's exceptional location and the high quality of its staff. Guests consistently praise the professionalism, responsiveness, and friendliness of the employees, from check-in to room service and valet. Specific mentions include staff going above and beyond, such as surprising a child with cookies and milk, which creates memorable experiences.

Room cleanliness and spaciousness are frequently lauded. Many guests appreciate the well-maintained bathrooms and powerful showers. The presence of balconies in some rooms is also a cherished feature, providing a relaxing outdoor space.

While the overall guest satisfaction is very high, some past reviews mention that certain aspects of the decor might appear "a little out of date" or note minor issues like stained chairs, suggesting areas where updates could be beneficial. However, these are typically minor points within overwhelmingly positive feedback, with guests consistently stating they would "definitely recommend it for a stay" and praising the "amazing group of employees."

In conclusion, the Omni Providence Hotel, easily discoverable through "Hotels Near Of Me," stands as a top-tier option in Providence. Its unparalleled connectivity to key city venues, comprehensive range of services, and a strong reputation for excellent staff combine to offer a highly convenient, comfortable, and often luxurious stay in the heart of the city.

Omni Providence Hotel Photos

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Omni Providence Hotel Location

Omni Providence Hotel

1 W Exchange St, Providence, RI 02903, USA

Get directions

Reviews

I stayed this past weekend for 1 night to see a comedy show. First thing, location was unbeatable. I was a 5min walk to the theater. The service was great. They were very responsive and earlier than they said they would be for room service. The room itself gets a mix review. I stayed in a king with balcony. The room size was fine and the balcony was relaxing. The bathroom was clean and large. The shower was killer(that's good)! The only reason it's not getting 5 is because I thought it was a little out of date with some decor and the 2 chairs for sitting looked stained. Overall, I'd definitely recommend it for a stay.

Apr 28, 2025 · Seamus Jenner

I stayed only for an overnight stay for a concert nearby. The location was perfect as it was a 4 minute walk. The staff was absolutely amazing! From check in to room service to valet and all in between and behind the scenes. My son’s highlight was the check in woman sending him up a cookie and milk!!! The room was clean and spacious, the bathroom was clean and our view was good for us! Thank you Omni for having an amazing group of employees!

Apr 06, 2025 · Dana

Great hotel. It was very easy to make a reservation. Loved the text messages reminding me about my upcoming stay. The room and bathroom were huge! Got great customer service. Everyone was so helpful--from parking valet, front desk, bell hop, housekeeping, EVERYONE! We had such a wonderful time. We were there for our son's graduation. Not having problems with my reservation/stay made our trip more wonderful. I can't say enough positive things about Omni Providence. Best hotel I've stayed at in a very long time.

May 04, 2025 · Helen Merida

We enjoyed our weekend stay, but we expected more from the room. Not sure if it needed more of a deep clean or an updating. The chair in the room seemed like it needed a steam cleaning. The water pressure in the sink was super low. The toilet was kind of small and the toilet paper hold was all up in my knee. It was in a bad location and because of that it was loose from people banging it. Staff was great and the lobby is very nice and classy. Not a bad stay and with some improvements it could be great.

Mar 01, 2025 · Tim McCarthy

It deserves a one star, because the lowest rate is one star. We live in 14th floor and still can clearly hear the noise from the street. Also, I can hear the noise from neighbor very clearly. The guest service is a desaster. The hair dryer does not work and I call guest service. They told me it's gonna be here quickly. I didn't get it for 40 mins. After I got the new hair dryer, you know what? Not only the old one is not working, I also found out there is no electronic in thr bathroom. Never live in here. THE MOST TERRIBLE GUEST SERVICE EVER.

Apr 20, 2025 · Kaiyu Lin

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