Hotel St. James

The rooms are plain, the pillows flat, the mattress hard. The rooms were clean. The hotel felt clean, and showed its age. Good value. Joey makes the place. He is friendly, engaging and super helpful. If you can ask for a room in the higher floors bc while the location is great you hear every street noise in the lower levels. We asked to be changed and they did , second night was a better night. I would stay again for the price, location and good customer service.

This hotel is fantastic in all areas!! Not insanely expensive, perfect price for what you get and great for anyone coming to New York and planning on doing a lot of things. The hotel is old and very classic, which I found charming! Mere minutes from Times Square, very nice coffee shop right across the street and an eatery that serves every food/drink under the sun next door with low prices! Nice little lobby lounge area for eating a breakfast or taking some post-show photos. All of the staff was so kind, saying goodbye and hello when we came and left and giving us tips. Even the cleaning staff in the halls said hello when they saw us! The whole hotel is very clean and quiet, and they clean our room very nicely! No complaints at all, would certainly come again!

First of all,if you're a tourist and want to be central to Time Square and subway, restaurant,etc this place is perfect. You can't throw a rock without hitting a place to eat,drink or catch the subway. It's an old hotel, you're not staying in a chic, modern, boutique hotel so be aware going in. I like the the old, fanciness of it. But be aware,no restaurant or bar inside,no frills. And Joey,what can I say about the funniest most helpful front desk agent ever? What a gem. He's awesome and is hilarious. Friendly,helpful and very New York. This is a great hotel if you want to be in the madness that is Time Square/theatre district. If you want quiet,with lots of perks,bathrobes,mints,look elsewhere. If you want a nice clean room,huge bathroom,walking distance to the madness and great service,book here.

This hotel was a great place to stay for a quick trip! My sister and I stayed two nights and didn’t have any issues. The hotel is older and a little dated but I think that adds to the charm! Rooms were clean and comfortable. Yes, there was some noise but that’s to be expected in NYC. The front desk staff were very nice and helpful. Overall, we had a great experience and will be back!

Location is perfect it’s right in time square, perfect for all the broadway shows you could dream of going to. Rooms were smaller but it’s New York City.. what do you expect? Also not much time was spent in our room let’s be honest! Staff was amazing, super friendly, and gave great tips on NYC! Would definitely stay here again!!