Extended Stay America - Rochester - Henrietta ico

Extended Stay America - Rochester - Henrietta

Hotels Near Of MeNew YorkMonroe CountyRochesterCommons Way

700 Commons Way, Rochester, NY 14623, USA

3.0

At first impression the lobby desk was dusty and oily. I thought, “Damn, my room is going to be dirty too!” To my great surprise it was exactly the opposite. It was clean and neat. Very clean. Rm. 112. The woman at the desk when I told her was excited for me to leave a review and I did tell her to have someone clean the checkin counter daily. Otherwise this is a well taken care of rest stop and ALL the ladies I saw working are very proud of their work and hotel. Thank you.

Haqi, R. Jamison
  • Overview
  • (585) 427-7580
  • www.extendedstayamerica.com

Extended Stay America - Rochester - Henrietta Introduce

For individuals or families planning an extended visit to Rochester, New York, whether for business, relocation, medical reasons, or simply a longer leisure trip, the Extended Stay America - Rochester - Henrietta offers a tailored lodging solution. Conveniently located at 700 Commons Way, Rochester, NY 14623, USA, this hotel is a frequent search result for "Hotels Near Of Me" when travelers require more than just a typical hotel room. Extended Stay America properties are designed to provide the comforts and conveniences of home, making longer stays more manageable and economical.

The environment of Extended Stay America - Rochester - Henrietta is focused on practicality and self-sufficiency. The hotel offers spacious suites, each designed to provide a functional living space. While a recent review highlighted a concerning first impression with a "dusty and oily" lobby desk, it also noted a pleasant surprise that the room itself was "clean and neat. Very clean." This indicates that while public area maintenance can be inconsistent, efforts are made to ensure the cleanliness of individual guest rooms. The overall atmosphere aims to be comfortable and accommodating for guests settling in for more than just a night or two. Being near the University of Rochester and Rochester Institute of Technology, it caters to visitors to these institutions, as well as those conducting business in the surrounding area. The property also acknowledges the presence of other guests, with some reviews mentioning the hotel feels like a "home away from home" for longer-term residents, reflecting a community-like atmosphere among guests.

The services at Extended Stay America - Rochester - Henrietta are designed to support guests' needs during longer stays. A key service is the 24-hour front desk, ensuring that assistance is available at any time. Guests have specifically praised the staff, with one reviewer noting that "ALL the ladies I saw working are very proud of their work and hotel," highlighting a commitment to service. The hotel offers a complimentary "grab-and-go" breakfast daily, typically served from 6 AM to 9:30 AM, providing a quick and easy start to the day. For the convenience of extended-stay guests, on-site laundry facilities are available 24/7, a crucial amenity for those staying for weeks or months. Housekeeping services are provided on a request basis for shorter stays and on a weekly schedule for longer durations, with options to purchase additional cleaning services for a fee. The hotel also allows pets in specific rooms for an additional fee, making it a viable option for travelers with furry companions.

A defining feature of all Extended Stay America properties, including the Rochester - Henrietta location, is the fully equipped kitchen found in every suite. This includes a full-sized refrigerator/freezer, microwave, stovetop, and cookware, dishes, and utensils. This amenity is invaluable for guests who prefer to prepare their own meals, allowing for cost savings on dining out and providing the flexibility of home cooking. Suites are typically furnished with a desk and laptop workspace, free Wi-Fi, and a flat-screen TV with premium cable channels. These features cater to both business travelers needing a functional workspace and leisure travelers seeking entertainment and connectivity. Some reviews, however, mention that while a kitchen is provided, items like "pots, kettle, cups, plates, or utensils" might not always be readily available in the room and may need to be requested, or in some cases, guests might find it more convenient to bring their own. The hotel also offers free self-parking, which is a practical benefit for guests with vehicles.

It's important to provide an objective view, acknowledging the varied guest experiences. While some guests highly commend the cleanliness of their rooms and the dedication of the staff, another review reported significant issues, including a refrigerator with "smeared blood across the front" (which turned out to be rust), "broken down furniture with holes in it," and concerns about the general cleanliness and upkeep of the property. This particular guest received an instant refund and chose to stay elsewhere, highlighting that property conditions can vary and issues may arise. Other reviews have mentioned concerns about "unpleasant smells from cooking in hallways," suggesting that the extended-stay format with in-room cooking can sometimes impact the overall olfactory experience of the common areas. These contrasting experiences underscore that while the hotel aims to provide practical accommodations, the consistency of maintenance and guest experience may fluctuate.

For local users searching on "Hotels Near Of Me," Extended Stay America - Rochester - Henrietta offers a unique value proposition, particularly for those requiring an extended stay. Its strength lies in providing essential apartment-style amenities at an affordable price point. The ability to cook in-room, the on-site laundry, and the pet-friendly policy are significant advantages over traditional hotels for longer visits. Its location at 700 Commons Way provides convenient access to local businesses, healthcare facilities, and educational institutions in the Henrietta area, making it a practical base for various purposes in Rochester.

In terms of promotional information, Extended Stay America frequently offers various deals and discounts throughout the year. Guests are encouraged to visit the official Extended Stay America website or contact the hotel directly at (585) 427-7580 or +1 585-427-7580 to inquire about current promotions. Common offers often include discounts for longer stays (e.g., weekly or monthly rates), advance purchase rates, AAA/Auto Club rates, senior discounts, and military/government rates. They also have a loyalty program where guests can earn points and receive exclusive member rates. Special seasonal sales, such as "Memorial Day Sale" or "Spring Travel Awaits," are also frequently advertised. Guests can typically expect benefits such as free Wi-Fi and the complimentary grab-and-go breakfast to be included with their stay, which adds to the overall value proposition.

Extended Stay America - Rochester - Henrietta Photos

Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4
Extended Stay America - Rochester - Henrietta 4

Extended Stay America - Rochester - Henrietta Location

Extended Stay America - Rochester - Henrietta

700 Commons Way, Rochester, NY 14623, USA

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Reviews

At first impression the lobby desk was dusty and oily. I thought, “Damn, my room is going to be dirty too!” To my great surprise it was exactly the opposite. It was clean and neat. Very clean. Rm. 112. The woman at the desk when I told her was excited for me to leave a review and I did tell her to have someone clean the checkin counter daily. Otherwise this is a well taken care of rest stop and ALL the ladies I saw working are very proud of their work and hotel. Thank you.

Apr 11, 2025 · Haqi, R. Jamison

The entire property smelled and when I opened the door to my room the refrigerator looked like it had smeared blood across the front. Turned out it was rust. The room appeared clean but if hotel management thinks rust cover appliances and broken down furniture with holes in it is acceptable, then what else was dirty that I couldn’t see. Staff instantly refunded me and I found a new hotel.

Mar 09, 2025 · Amy King

Our reserved room had a smoke detector beeping and staff couldn't turn it off. The phone didn't work either. They switched us to another room but that room had the refrigerator in the middle of the kitchen and the tv didn't work. We're considering going to a different hotel.

May 02, 2025 · Garry Williams

Excellent customer service from Kenny & The manager Angelina. I was having troubles with reservations via a third party booking company. The hotel staff was more helpful than the third party company when it came to sorting out reservations. Room clean, Quiet Halls. Great service all around.

Dec 20, 2024 · Isaiah Braden

If the price was cut in half, I could maybe justify a second star, but frankly this hotel needs to be sold off to a company that will only bother charge by the hour (which I think is all it's used for anyways). Every surface had rust, rooms look nothing like the website photos other than the fact they're dated, and the fact you can hear the TV in someone's room 5 doors down is pretty unsettling. We couldn't sleep until almost 3am once all the sound quieted down. It sounded like the person upstairs was weight lifting all night, people were running up and down the halls yelling all night, and there's the sound of a water pump in between the floors that just happened to be over my room, so I had to listen to it grumbling anytime someone turned on the water in the surrounding rooms. Our room door looked like it had been forced open a few times by the police or fire dept with entry tools as there was a gap I could nearly fit my finger into and pop the door latch without my key - which wouldn't have been necessary since I was sitting in it all day and someone still attempted to open it without notice with an actual card that unlocked it, but I had the door catch on luckily... so probably one of the staff coming to search through left out belongings. Having "management" post generalized replies on here about "I'm sorry for the inconvenience, we'll work on the problems you addressed" is quite pathetic since some of these are the same problems I see now from over a year ago. What have you been "working on?" Clearly this sewer trap and all the meth heads that hang out in the lobby downstairs are what the management is OK with. We travel to this area regularly for work and will gladly pay the extra $10 to stay at a different hotel from now on. At least then I won't be having to pay the extra $10 to actually have usable internet for one device. Disgusting hotel and pathetic upkeep

Feb 21, 2025 · J

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