Metro Apartments

Quite average. It was smelly and they had over-sprayed some just as horrible fragrance to try and cover it up. The TV did not work not did the people care about fixing it though I asked several times. Also the "free wifi" is in the reception only and they have cable internet when you are in the room so you are tied to a small desk where this is located. Overall it appeared to be some horrible run down apartment they had tried fix up on the cheap with every possible corner cut. I didn't mind the location, which is a little run down with homeless people about, but that doesn't bother me and you could get around mid Manhattan easily with a short walk which was great. The traffic noise was bad in the morning and it has an overpass right next to the building so I would suggest if you stay here to get a room on an upper floor if you want to sleep in. The staff were nice but what really annoyed me was when I was leaving I asked them to book me a cab to the airport, which they did but it was a "private car" in a pretty bad state at almost twice the price of the fixed airport rate for cabs. I can only assume they did this for a kick back. All in all, I think you would be better off taking your chances elsewhere. 1 out of 1 people found this review helpful.

We were a group of 5 friends including 2 couples and this was more than OK for the price we payed, the appartment was clean and spacious, the staff was nice and the location is very convenient (10 minutes walk from Times Square and close to Subway/Bus). So OK you don't get the service you can expect from a Hotel, but as it isn't one, I wouldn't charge them with that... It was a bit noisy as it is nearby the coach station but you are in NYC, so you can expect a little traffic noise... and we had a view on the Empire State Building which was nice ! So overall, you can find cheaper, you can find better, but I doubt you can find a place that's both in the neighbourood... I'd say that the price to service ratio is very good and I would recommend that for small groups of friends who want to travel for quite cheap without bargaining on comfort.

Awful experience --- would not recommend to my worst enemy. First and foremost, they over-booked and failed to provide the room I had reserved and paid in-full for almost 1 month ahead of time. After being thoroughly unapologetic, they sent me on a goose chase through NYC to find another property they had arranged for me to stay in. Upon returning to this hotel, we were placed in a 'Deluxe' room which had an awful odor inside of it. We switched out of this room into another room and were initially happier as it appeared to smell better and look cleaner. This initial euphoria was quickly squashed when we noticed a nice sized cockroach crawling on the wall in the kitchenette, adjacent to the bed. Location is decent (in terms of being near Times Square) but I would honestly avoid this place like the plague. Fool me once, shame on you, fool me twice, shame on me.

Awful experience I rented an apartment there for a year in 2016. I was supposed to receive a mail that has very important paperwork , the front desk received the envelope , when I went down to take it , it was open and empty. I asked the manager to look at the camera footage , she claimed she does not know the password. After few days she claimed that the footage was lost and accused the police officers of causing the loss of the footage when they came to the building to investigate.The manager Was very rude and unprofessional. I don’t recommend for anybody to stay in this building.

I was in USA for business purpose. Stayed there spring 2014 . The apartment was quiet, clean and spacious, professional and friendly staff. Convenient location - few minutes walk from Times Square.