Best Western Premier Herald Square

We couldn't have picked a better hotel in midtown. Close to everything. We needed to amend our schedule to fly in a day early due to weather, and the manager was so helpful making that happen and even found us a discounted price. When we arrived, we asked for a room higher up facing the Empire state building if possible. He informed us that he had a room but also warned us the room may be colder than lower floors, and while a little cooler, it was still comfortable. We knew we would be gone a lot of the time and we like it cooler when we sleep, so no biggie at all. He did let us know if we needed a space heater we could request one so that was a nice touch. The room was smallish but most are in NYC. Bed was comfortable. Wished the pillows had been firmer and more of them but all in all, it was a great night's sleep every night. Room was quiet. Could not hear any sirens or traffic. Even other guest were quiet and respectful, The staff was very friendly and welcoming. We will definitely stay here in the future when we are in the city.

Absolutely perfect. The staff was super friendly. The location is perfect - great bagel store next door, Starbucks on corner, great pizza place around the corner, subway station a block away. The room is the smallest I've ever been in, but the view was outstanding! One entire wall was glass - floor to ceiling, wall to wall - with a great "New York" view. No free breakfast, but hotel breakfasts are always terrible, and there is delicious food right outside the hotel. I stay in hotels about 85 nights per year, and this might be the best one I stayed in all year. Seriously.

If you want quality-price, this is the place! The best part of this hotel was the staff. Every single employee who spoke to us was incredibly friendly and helpful. We slept amazing in our king-size bed. Everything was very clean. They also have amazing smelling shower products. The location was perfect, and we felt safe to walk around at any hour. Seriously, I don't understand people who would put low rating to this hotel. I highly recommend it if you want to have the Manhattan experience at an affordable price with nice rooms and amazing staff ! Oh and they also have storage luggage for 1$ per luggage for the day. It was really convenient for us since we had a late flight.

I stayed here two nights while visiting for tourism. The location was very convenient. My room was spacious for Manhattan, clean, and at nice 70F on arrival. Pathitz at the front desk was welcoming. I had my luggage on storage upon early arrival and during the last day. The small coffee shop in the back was convenient for a tasty breakfast. I'd recommend to a friend.

This hotel was a really great stay! Stayed here for work related travel. King room was a great size, bed was comfy & shower was perfect. I love that housekeeping is only by request. The front staff was very friendly. Anything extra I needed they were right on it. They provide an entire list (front & back) of restaurants and shopping that are within walking distance and it was categorized. 15 min walk to Times Square. Empire State Building and Madison Square Garden are right around the corner. Central Park is a 30-40 min walk but if you get a cab it would obviously be faster but I enjoy the waking. I would highly recommend staying here for business or leisure!