Hilton Garden Inn New York/Times Square Central ico

Hilton Garden Inn New York/Times Square Central

136 W 42nd St, New York, NY 10036, USA

3.0

Paid for city view and got a dirty roof top and construction. They should take the option away if it is obscured. My child's first time in NYC and wanted them to have the night time view of time square and that was taken away. $10 credit for dry cleaning and snacks is nice but not if everything was marked up 50% 8$ for a bottle soda?? Staff was ok but could not handle the check in and out rushes, not enough staff to clear out the tiny lobby effectively. They were friendly though. Rooms. Single queen, so so so tiny, had to turn side ways to get around the bed to the other side. Location was the only saving grace but I'd look elsewhere next time.

B W
  • Overview
  • (212) 840-9600
  • www.hilton.com

Hilton Garden Inn New York/Times Square Central Introduce

Looking for accommodation in the heart of Times Square? The Hilton Garden Inn New York/Times Square Central, located at 136 W 42nd St, is part of the 'Hotels Near Of Me' category. Recent guest reviews present contrasting opinions, with some praising its location and service, while others express disappointment with room size and views. Travelers from Taiwan should consider these mixed perspectives.

One recent guest who paid for a city view reported a significant disappointment, as their view was obstructed by a "dirty roof top and construction." They felt that the hotel should remove the city view option if it is obscured. This guest was particularly upset as it was their child's first time in NYC, and they had hoped for a nighttime view of Times Square. While they appreciated a $10 credit for dry cleaning and snacks, they noted that prices within the hotel were significantly marked up ($8 for a bottle of soda). They found the staff to be "ok" but overwhelmed during check-in and check-out rushes due to insufficient staffing in the "tiny lobby," though they did acknowledge the staff were friendly. Regarding the room, a single queen, they described it as "so so so tiny," making it difficult to move around the bed. This guest concluded that the location was the only positive aspect but would look for other accommodations next time.

In contrast, another guest reported being "couldn't be more pleased" with their recent stay at the same Hilton Garden Inn. They found the "room standard was excellent"—describing it as "spacious, clean, and well-appointed," providing all the necessary amenities for a comfortable stay. They also mentioned an "incredible restaurant by the hotel" (though did not provide further details). This guest lauded the "unbeatable location," being just steps away from the vibrant energy of Times Square, making it easy to explore the city's attractions, catch shows, and find places to eat. They also highly praised the staff, describing them as "incredibly helpful and friendly," always ready to assist, and adding a "personal touch" to their stay. This reviewer highly recommends the Hilton Garden Inn for its fantastic location, great room quality, and attentive service, considering it the perfect base for exploring New York City.

The reviews provide differing opinions on room size, with one guest finding a single queen extremely small and the other finding their room spacious. Both reviewers agree on the hotel's excellent location in Times Square and the friendliness of the staff, though one noted issues with staffing levels during busy times.

The provided reviews do not contain specific details about the "incredible restaurant by the hotel" mentioned in one review, nor do they mention other potential services or amenities such as a fitness center or business facilities. There is also no information about specific promotional offers available at the time of these stays.

In conclusion, the Hilton Garden Inn New York/Times Square Central offers a prime location in the heart of Times Square and generally friendly staff. However, potential guests from Taiwan should be aware of reports of very small single queen rooms and the possibility of obstructed city views due to construction. Other guests have found the rooms spacious and the overall experience excellent. It is recommended to inquire about room sizes and potential view obstructions when booking and to consider the mixed feedback regarding the hotel's accommodations.

Hilton Garden Inn New York/Times Square Central Photos

Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1
Hilton Garden Inn New York/Times Square Central 1

Hilton Garden Inn New York/Times Square Central Location

Hilton Garden Inn New York/Times Square Central

136 W 42nd St, New York, NY 10036, USA

Get directions

Reviews

Paid for city view and got a dirty roof top and construction. They should take the option away if it is obscured. My child's first time in NYC and wanted them to have the night time view of time square and that was taken away. $10 credit for dry cleaning and snacks is nice but not if everything was marked up 50% 8$ for a bottle soda?? Staff was ok but could not handle the check in and out rushes, not enough staff to clear out the tiny lobby effectively. They were friendly though. Rooms. Single queen, so so so tiny, had to turn side ways to get around the bed to the other side. Location was the only saving grace but I'd look elsewhere next time.

Mar 20, 2025 · B W

I recently stayed at the Hilton Garden Inn in Times Square, and I couldn't be more pleased with my experience. The room standard was excellent—spacious, clean, and well-appointed, providing all the amenities I needed for a comfortable stay. Incredible restaurant by the hotel. The location is unbeatable! Being just steps away from the vibrant energy of Times Square made it easy to explore the city and enjoy its many attractions. Whether I wanted to catch a show or grab a bite to eat, everything was conveniently within reach. What truly stood out was the staff. They were incredibly helpful and friendly, always ready to assist with any questions or requests. Their warm hospitality added a personal touch to my stay. Overall, I highly recommend the Hilton Garden Inn for anyone visiting New York. With its fantastic location, great room quality, and attentive service, it’s the perfect base for exploring the city!

Jan 18, 2025 · Irma Basic

Excellent Check in Experience with Michelle!!! I had a wonderful experience at the Hilton Garden inn Times Square hotel,The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable Special Michelle. Excellent check in experience with Michelle. Amazing hospitality service. I highly recommend this hotel for anyone visiting New York City Times Square hotel.

Feb 02, 2025 · Ray Niehal

Room was very clean and perfect size for four of us. The view was nice, the hotel was quiet and the housekeeping kept the room nicely stocked with fresh towels and made our beds daily. The extra sense of security with the guard at the front door + needing a room key to work the elevator was appreciated.

Mar 08, 2025 · Abbie

What a fantastic stay! The hotel had a modern yet cozy vibe, with stylish rooms that were impeccably clean. The staff made us feel so welcome, and every little request was handled with care. The central location was perfect for exploring the city, yet it was quiet enough to relax after a busy day. 10/10 – would love to come back!

Jan 17, 2025 · Goran Basic

Hotels Near Of Me

Hampton Inn Manhattan-35th St/Empire State Bldg

Hampton Inn Manhattan-35th St/Empire State Bldg

59 W 35th St, New York, NY 10001, USA

abcstay

abcstay

224 5th Ave r247, New York, NY 10001, USA

Four Seasons Hotel New York Downtown

Four Seasons Hotel New York Downtown

27 Barclay St, New York, NY 10007, USA

Suites at United Nations

Suites at United Nations

210 E 47th St, New York, NY 10017, USA

Hotel Five44

Hotel Five44

544 W 48th St, New York, NY 10036, USA

Wingate by Wyndham New York Midtown South/5th Ave

Wingate by Wyndham New York Midtown South/5th Ave

11 W 37th St, New York, NY 10018, USA