Midtown West Hotel

We booked this hotel as a secondary after leaving another hotel. As we approached the hotel, we noticed graffiti on the side of the building and a door resembling what i can only describe as a "buying spot". Walking in, the front desk attendant unlocked the glass box for us to enter the lobby. The lobby looked somewhat similar to the pictures online, but if they had seen the last 10 years without repairs. There was a plexiglass shield on the desk and notes written all over it, similar to a convenience store. We also noticed a bowl of earplugs on the desk, we wondered why. As we climb 3 flights of stairs to our floor because of the lack of an elevator, we noticed how tight the halls are. The room was abysmal. The bathroom was tiny, with a cracked toilet tank lid, and another sign on the wall, again, like a gas station. The window unit was stinky and let so much noise in, almost like it wasn't even there. there was paint splattered everywhere, like it was painted by a child. The sheets were surprisingly clean, but the floor was not. there were dead bugs, hairs and dust. We decided to immediately book another hotel, the Draper. We went down to the front and told him we were going to go ahead and check out and he seemed concerned and asked if we wanted to change rooms. We said no and that we wanted a refund, he said he wou l d have to talk to the manager. We called Expedia and they called the hotel and they said could not reach the manager( based on other reviews we dont think there is a manager). The problems with this hotel would not be solved with a new room. We did not feel safe leaving our bags alone and knew we would not sleep well. We left and went to another hotel. Would NOT recommend, unless you were desperate.

A lot of negative review for this hotel but it’s perfectly adequate. The room was old but clean and the area is fantastic. The area is really noisy because you are so central so light sleepers should avoid. They give you ear plugs which helps. The shower had piping hot water. It’s the cheapest private room with a bath room in the area so people should adjust expectations.

Truly this hotel has a great location, you will absolutely regret that when you hear allllll the sounds outside from the cars. Bed is not the best but it'll work. Room was small but didnt really need to be any bigger. For the price it's perfectly adequate. Would stay again. As a plus they will let you leave your bags in the lobby after check out for later pick up.

This place is cheap and it’s near Penn station and Madison Squate Garden so for one night after a concert it’s fine… if you’re a member of a biker gang or your only alternative is to sleep in the park. There is no elevator so don’t bring luggage. Check in is 3pm. Do not show up at 2.55pm because you will be out of luck. Even after 3pm your room may still be being ‘cleaned’ (which I take to be a euphemism for ‘wiped down after last customer’). Our rooms had pictures of cats on the wall (see attached). The shower was so small that you can’t work the controls AND be in the shower at the same time. Traffic noise is constant 24x7 but that’s NYC and they provide ear plugs. I’d review the amenities but there aren’t any. There was a fire escape but luckily we didn’t need it as the windows were nailed shut. I would stay here again but only for free and as a joke.

When I first got here I liked the location. They do offer ear plugs but the noise coming from outside is insane, as if the windows were open. The bed was horrible. Woke up with back pain everyday. Customer service was alright. Basically “here’s your room key” kinda conversation.